Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
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See what reviewers are saying
Very helpful lady saw me looking & asked if she could help. I asked about the differences between two items and she was well informed about them.
The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
4.8
Excellent
219 reviews
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Good customer service
Counter assistant very helpful had knowledge about the pans i bought.
Very friendly and welcoming staff.
I went back to buy another pan because of the service I received.
August 7, 2025
Reply from ProCook - Cabot Circus
We're so happy to hear that our counter assistant was helpful and knowledgeable about the pans. We appreciate you mentioning our friendly and welcoming staff and that you returned because of the service.
Staff were exceptionally engaging and…
Staff were exceptionally engaging and helpful.
The quality and price of Pro cook stands out. They have all your kitchen needs covered in one shop
August 7, 2025
Reply from ProCook - Cabot Circus
We're so glad to hear that our staff were engaging and helpful! We appreciate you noticing the quality and price of Pro cook, and that we have all your kitchen needs covered.
Helpful staff and quality products
Helpful staff and attractive and useful, good quality products
August 3, 2025
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff helpful and liked our products.
Excellent
This was the store Cabot Circus was missing. The service is excellent. I'd say the prices are very unaffordable, but at the same time, everything is high quality. Thank you.
August 5, 2025
Reply from ProCook - Cabot Circus
We're glad you enjoyed your experience in our store! We appreciate your feedback regarding our pricing and are happy to hear you recognize the quality we offer. Thank you.
The young lady who served us was very…
The young lady who served us was very friendly, helpful and all with a great smile.
July 31, 2025
Reply from ProCook - Cabot Circus
We're happy to hear that you found our team member to be friendly and helpful! We appreciate you taking the time to share your positive experience with us.
There is goods deals and easy to see…
There is goods deals and easy to see everything around the store. Also the customer service was great too.
July 31, 2025
Reply from ProCook - Cabot Circus
We're so glad you found good deals and an easy-to-navigate store! It's great to hear that you also experienced excellent customer service. Thanks for your review!
Good team and well stocked
The staff are very friendly and helpful and the shop is both well presented and well stocked. I have visited twice in the space of a week (due to moving home) and was able to walk away with the items I needed on both occasions. I am particularly pleased with the quality of my cutlery set which was very reasonably priced. They have some good deals on at the moment too.
July 30, 2025
Unprompted review
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We're happy to hear that you found our staff friendly and helpful, and that our shop was well-presented and well-stocked. It's great to know you were able to find the items you needed during your visits and are pleased with the quality and price of your cutlery set.
Reply from ProCook - Cabot Circus
We appreciate you sharing! We're so glad you enjoyed our lovely shop and found our staff wonderful during your visit.
Prompt and helpful service
Prompt and helpful service. Was able to browse and try a few knives to ensure I was happy with my selection.
July 23, 2025
Reply from ProCook - Cabot Circus
We appreciate your review! We're happy to know that our prompt service allowed you to find knives that meet your needs. Thank you for your feedback.
Fantastic range of kitchenware
Fantastic range of kitchenware , great staff to help out with your need and questions.
July 22, 2025
Reply from ProCook - Cabot Circus
We're so happy to hear that you found a fantastic range of kitchenware and that our staff were great in helping you with your needs and questions!
Great quality cookware
Great quality cookware, fair prices. Great that they actually have physical shops where you can see their products IRL.
July 20, 2025
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We're happy you value the great quality and fair prices of our cookware. We're also glad you like having physical shops to see our products.
Reply from ProCook - Cabot Circus
We appreciate your recommendation and are happy you had a great customer service experience! Thanks for the positive feedback.
Reply from ProCook - Cabot Circus
Thank you so much for your feedback! We're very happy to hear that you are pleased with the knife and found the quality to be very high. 😊
We noticed, however, that the review was left with a 1-star rating. If this was a mistake and you are satisfied with your purchase, we would be truly grateful if you could consider updating the rating to better reflect your experience.
Thank you again for your support!
Best of till now….
The first time I have been to procook and it was worthy experience. The product quality was absolutely amazing. Best for all. If you are cooking lover then this one is best for you.
July 19, 2025
Reply from ProCook - Cabot Circus
We're delighted you had a worthy experience during your first visit! It's wonderful to hear that you found the product quality amazing and that our products are best for cooking lovers. We appreciate your positive feedback!
Very good service
Very good service, helpful and polite staff who could really listen to what I was looking for. Good experience.
July 19, 2025
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We're so glad to hear that our staff provided very good service and listened to your needs. Thank you for sharing your experience.
Perfect place for home chefs and foodies
Great choice of products, and good customer service.
July 18, 2025
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We're so glad you enjoyed our great choice of products and good customer service.
Reply from ProCook - Cabot Circus
We're happy to hear that we could help you! Thank you for sharing your positive experience with our service.
A positive experience in the shop
A positive experience in the shop with recommendations from Gareth.
My husband bought a knife which is very good and I pick up some silicone pot watchers.
July 5, 2025
Reply from ProCook - Cabot Circus
We're happy to hear that you had a positive experience in our shop and that you found the recommendations helpful. We appreciate you letting us know you are pleased with your knife and pot watchers.
Reply from ProCook - Cabot Circus
We appreciate your feedback and are happy our service was great and staff polite!
Polite attentive staff.
Polite attentive staff.
Bought a set of tongs in the sale but later threw them out as they had no strength in the food grip end as they were too cheaply constructed. I replaced them with better tongs form Waitrose. The Box grater worked well though
July 4, 2025
Reply from ProCook - Cabot Circus
We appreciate your feedback. We're glad you found our staff attentive. We're sorry the tongs didn't meet your expectations, but we're happy the box grater worked well for you.
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