Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... See more
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Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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See what reviewers are saying
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... See more
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... See more
Enjoyed a slow browse round ProCook. Ended up buying a couple of nifty gadgets- a spatula & a teabag tongs- which have proved useful in the kitchen. Also spotted some deeper baking & serving dishes... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1K reviews
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Helpful and informative staff made it…
Helpful and informative staff made it easy to make a decision on the correct product to purchase
August 23, 2026
No issues friendly staff good customer…
No issues friendly staff good customer service service
August 19, 2026
Very helpful staff who went to find the…
Very helpful staff who went to find the item that I couldn’t find.
Good quality goods
August 21, 2026
Good customer service and really…
Good customer service and really helpful. The sales person helped us to get what we wanted.
August 17, 2026
The male assistant was excellent
The male assistant was excellent, informative and enthusiastic a credit to your company
August 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Such lovely staff ..all the time in the…
Such lovely staff ..all the time in the world for me .I couldn't fault the complete visit ...and I got what I wanted
August 15, 2026
Reply from ProCook - Cannock
We're so happy to hear our staff were lovely and took their time with you! It's wonderful that you couldn't fault your visit and got exactly what you wanted.
Great collection of kitchen products
Great collection of kitchen products. Knowledgeable staff.
August 14, 2026
Reply from ProCook - Cannock
We're so pleased to hear you enjoyed our great collection of kitchen products and found our staff to be knowledgeable! Thank you for your wonderful feedback.
Reply from ProCook - Cannock
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Helpful staff found the product i was…
Helpful staff found the product i was looking for
August 8, 2026
Salesperson was very helpful.
August 10, 2026
Reply from ProCook - Cannock
We are so pleased to hear that our salesperson was very helpful during your visit. We truly appreciate your kind feedback!
Stephanie was such a pleasant
Stephanie was such a pleasant, helpful and extremely professional person to deal with
August 10, 2026
Reply from ProCook - Cannock
We're so glad you found our team member to be pleasant, helpful, and extremely professional! Thank you for your kind words.
Reply from ProCook - Cannock
We are so pleased to hear that our staff was helpful during your visit. We truly appreciate your kind words and feedback.
Products are great
Products are great. Staff were helpful and they offered me a trolley to take the heavy products to the car. Excellent service.
August 9, 2026
Reply from ProCook - Cannock
We're so pleased to hear you found our products great and our staff helpful, especially with the trolley for your heavy items! We appreciate your kind words about our excellent service.
Glad they still have an actual shop
Always a good experience browsing all they have to offer in store can never leave the shop empty handed
August 7, 2026
Reply from ProCook - Cannock
We're so pleased you always have a good experience browsing our selection! We appreciate your kind words and are happy you always find something you love.
Friendly staff and a nice shop
August 8, 2026
Reply from ProCook - Cannock
We truly appreciate your kind words about our friendly staff and the pleasant atmosphere of our shop. We're so glad you had a positive experience!
Very helpful staff
August 3, 2026
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