Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... See more
Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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See what reviewers are saying
Always welcomed when entering the store staff very polite and knowledgeable about all products. Love the items that I’ve purchased over the years.
Marvellous selection of products with most helpful and friendly staff who went out of their way to guide us through their range of Pyrex products and kitchen knives. Definitely would recommend this s... See more
In store purchase made: I’ve bought pro cook products before and have always been very happy with the quality of the items. I went into a store last week to buy a few things and had dealings with... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1K reviews
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Wonderful quality
Always welcomed when entering the store staff very polite and knowledgeable about all products. Love the items that I’ve purchased over the years.
July 6, 2026
First class.
June 15, 2026
Shopping at the McArthur Glen outlet in…
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and after care. I even got to test drive one of the knives.
Mel was great as we were quite blinded by the range available, and helped us to narrow down the options based on budget and use.
Thank you Mel!
July 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff are really lovely especially the…
Staff are really lovely especially the lady who served me she was the manager very polite helpful and friendly, definitely will be visiting again 😊😊
July 2, 2026
Reply from ProCook - Cannock
We're so pleased to hear our staff, especially the manager, provided such a polite, helpful, and friendly experience! We look forward to your next visit.
Great customer service at cannock…
Great customer service at cannock outlets
Really helpful and products are great and well made
July 2, 2026
Reply from ProCook - Cannock
We are so happy to hear that our service has consistently met your expectations. We appreciate your kind words!
Very good quality products and staff is…
Very good quality products and staff is so helpful and humble
June 30, 2026
Reply from ProCook - Cannock
We're so glad you enjoyed our quality products and found our staff to be helpful and humble! Thank you for your kind words.
Very helpful staff
Very helpful staff. They helped us find exactly the right cooking pan's to suite us.
June 27, 2026
Reply from ProCook - Cannock
We're so glad our staff was pleasant and helpful!
found every thing i needed
found every thing i needed, and more than i expected to find. i had been looking for citrus presses but couldn't find one online. then i looked instore at pro cook, and not only found the presses, but found the orange press as well, then a zester.every thing was at a good price aswell. next by has to be the picnic hamper to stick on my scooter
June 22, 2026
Reply from ProCook - Cannock
We're so glad you found everything you needed and more! It's wonderful to hear you discovered the citrus presses and zester at great prices. We look forward to seeing you for that picnic hamper!
Visit to Cannock Outlet
Was able to buy items I wanted which were good quality at reasonable prices.
June 20, 2026
Reply from ProCook - Cannock
We're glad you found quality items at reasonable prices. Thank you for your feedback!
Excellent range of products
Excellent range of products, good customer service, quality products.
June 20, 2026
Reply from ProCook - Cannock
We're so glad you enjoyed our products and service! Thank you for your kind words.
Good quality products
Good quality products, reasonably priced and excellent service. My go to choice for kitchenware.
June 19, 2026
Reply from ProCook - Cannock
We're so glad you appreciate our quality products, pricing, and excellent service. Thank you for making us your top choice!
We popped into the Pro Cook Outlet near…
We popped into the Pro Cook Outlet near Cannock on the hunt for induction saucepans. The member of staff was so helpful, being knowledgeable about the different ranges & really useful making suggestions when we gave our criteria. I would definitely recommend this store & the member of staff.
June 16, 2026
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