Very helpful staff I have been going into the shop for years and the pans I bought years ago are still going strong, they are expensive but do last for years , this time bought a salad bowl and the se... See more
Location
Switch locationUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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See what reviewers are saying
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... See more
Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... See more
Company replied
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, United Kingdom
4.9
Excellent
751 reviews
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Staff very polite & helpful thks
August 22, 2026
Great shop pans are brilliant
Very helpful staff I have been going into the shop for years and the pans I bought years ago are still going strong, they are expensive but do last for years , this time bought a salad bowl and the serving fork and spoon great value
August 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Doncaster
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
How helpful the lady assistant was and…
How helpful the lady assistant was and very pleasant
August 12, 2026
Reply from ProCook - Doncaster
We're so pleased to hear that our assistant was helpful and pleasant! We truly appreciate you taking the time to share your positive feedback with us.
The shop assistant was an absolute star.
August 14, 2026
Reply from ProCook - Doncaster
We're absolutely thrilled to hear that our shop assistant provided such a wonderful experience for you. Thank you so much for sharing your positive feedback!
Reply from ProCook - Doncaster
We're so pleased to hear that you enjoyed our great products and quality, and found our staff to be friendly! We truly appreciate your positive feedback.
Reply from ProCook - Doncaster
We appreciate your visit and understand your disappointment about not finding the items you wanted. We are always working to expand our selection.
Beautiful children’s cutlery set and a…
Beautiful children’s cutlery set and a very good price.
August 7, 2026
Reply from ProCook - Doncaster
We're so glad you found our children's cutlery set beautiful and appreciated the great price! Thank you for your kind words.
I picked up a Rotary Whisk which I find…
I picked up a Rotary Whisk which I find perfect for mixing drinks in the mornings.
Service was great, just picked up and paid quick and easy and product works well.
August 4, 2026
Reply from ProCook - Doncaster
We're so pleased to hear you found the Rotary Whisk perfect for mixing drinks and that your experience was quick and easy! Thank you for your wonderful feedback.
Tracey was brilliant
Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She is an excellent asset to the company.
August 6, 2026
Reply from ProCook - Doncaster
We're so pleased to hear about your wonderful experience and that our team member made you feel welcome! It's fantastic that they went out of their way to help you find the perfect product for your needs. We're delighted to know you're happy with their service.
Reply from ProCook - Doncaster
We are so pleased to hear that you had such a positive experience with our shop and staff. Thank you for your kind words!
Greeted with a friendly member of…
Greeted with a friendly member of staff. Explained what I was after and was shown a range of products . Shopping was a great experience. Thank you
August 4, 2026
Great service and help when asked very…
Great service and help when asked very polite and friendly staff
August 1, 2026
Extremely helpful attendant.
July 29, 2026
Excellent
Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.
July 14, 2026
Staff were very knowledgeable and…
Staff were very knowledgeable and welcoming. Always friendly and helpful. Tracey is a star.
July 21, 2026
A very enjoyable experience…
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop had. We found everything quite easily and then it was an easy transaction at the till. All in all a very enjoyable experience
July 17, 2026
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