I needed to replace a knife and wasn't planning on getting one, but was walking past and saw the range of knives on display. I popped in and was pleasantly surprised at the choice. Once home the knife... See more
Location
Switch locationUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
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See what reviewers are saying
I entered the Epsom store intending to purchase the Damascus 67, 8 inch chefs knife. The sales chap (unfortunately, didnt get his name) was polite and extremely knowledgeable. He offered to allow me t... See more
Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... See more
Company replied
Quality products. The extensive range beautifully displayed in a clean, welcoming and tidy shop. Served by helpful knowledgeable and friendly staff - what's not to like; beats online shopping hands do... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, United Kingdom
4.9
Excellent
455 reviews
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Small salad spinner
The shop was nicely laid out and had a good choice of kitchen ware at reasonable prices. The assistant was very helpful and found a small salad spinner for me that was ideal for my small family.
February 20, 2026
Reply from ProCook - Epsom
We're so glad the shop layout and selection of kitchenware met your needs. We appreciate that our assistant was helpful in finding the perfect salad spinner for your family!
The shop was bright and well stocked
The shop was bright and well stocked. The roasting dish with lid that I bought was dusty and was cleaned while I waited to pay. It was very nicely wrapped also. There were three members of staff I think, two of whom were approachable and one seemed slightly annoyed when I asked a question.
Beautiful quality things to buy.
February 17, 2026
Reply from ProCook - Epsom
We appreciate your feedback. We're glad you liked the shop's brightness and selection. We're sorry the roasting dish was dusty and for the staff interaction. We'll address this to improve our service and ensure a better experience. Thank you.
Great service
Great service, friendly and helpful staff. I bought what I was looking for.
February 16, 2026
Reply from ProCook - Epsom
We're happy our staff provided great service and were helpful! We're also glad you found what you were looking for. Thank you for your feedback.
Love this shop
Love this shop ! Great service- everything easy to find and products high standard - will be back !
February 13, 2026
Reply from ProCook - Epsom
We appreciate your wonderful review! We are so happy to hear that you love our shop, found everything easily, and liked our high-standard products.
Reply from ProCook - Epsom
We appreciate you letting us know our staff was efficient, knowledgeable, and friendly; it means a lot to our team.
Reply from ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy you found our staff knowledgeable.
Very helpful and they couldn't do…
Very helpful and they couldn't do enough to help me
February 6, 2026
Employees were so helpful when deciding…
Employees were so helpful when deciding which dinner set to buy
The dinner set was excellent
February 5, 2026
Helpful staff great knife set
February 3, 2026
Lovely shop and friendly staff.
February 3, 2026
Very friendly and helpful shop staff
Very friendly and helpful shop staff. On the surface - very pleased with my purchase but Unfortunately one of the products is faulty and will need me to go back to store and return for an exchange. An hour round trip for me plus parking costs.
January 31, 2026
Reply from ProCook - Epsom
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
very helpful staff and excellent …
very helpful staff and excellent ranges of any kitchen items you could wish for in 1 place and prices and quality match
January 27, 2026
Reply from ProCook - Epsom
We're so happy to hear that you found our staff helpful and that we have excellent ranges of quality kitchen items at prices that match. We appreciate your review!
I was approached by a member of staff…
I was approached by a member of staff who gave me good advice about the product I needed. I’m delighted with it.
January 25, 2026
Friendly and informative
Friendly and informative customer service.
Great range of reasonably priced products.
January 26, 2026
Reply from ProCook - Epsom
We appreciate your positive feedback! We are so happy to hear that you found our customer service informative and friendly and liked our product prices.
Quality Products Good quality products and a vast array…
Good quality products and a vast array of merchandise, an enhancement to any high street or shopping centre.
January 21, 2026
Great choice and offers
January 19, 2026
Very helpful sales staff
Very helpful salesman and nothing too much trouble for me to select the exact size pan that I needed from the wide selection available. All good thank you
January 15, 2026
Reply from ProCook - Epsom
We appreciate your positive feedback! We're so happy you enjoyed our great range of competitively priced quality products.
Very polite and helpful staff
Very polite and helpful staff. Was looking for a set of kitchen knives, the man staff came up to me and said they had a set(no block) for £6 in the sale! These are there own knives and extremely Sharpe. The bread knives is wonder . Would highly recommend
January 13, 2026
Reply from ProCook - Epsom
We're happy to hear you found our staff polite and helpful during your search for kitchen knives. It's great you found a suitable set in our sale, and we appreciate your recommendation.
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