Friendly staff. Advised me of further offers available with my purchase. Also pleasantly surprised at prices, all very reasonable.
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The young lady who served me was excellent. Made the shopping experience comfortable and she was very knowledgable about the products, gently advising on what else I might like to go with my purchase... See more
Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesh... See more
Company replied
The lady Sarah and her assistant Harvey were very helpful and knowledgeable about all of the products we were asking about. All in all a excellent service
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A knowledgeable manager and with…
A knowledgeable manager and with personal experience of using the knife I bought, and a good quality product.
July 12, 2026
Friendly staff and good prices
Friendly staff. Advised me of further offers available with my purchase. Also pleasantly surprised at prices, all very reasonable.
July 15, 2026
Very helpful staff
The staff at the Evesham store were most helpful, nothing was too much trouble to help us choose an item.
July 14, 2026
Very pleasant & helpful staff
Very pleasant & helpful staff
Fantastic range of products to choose from too
June 19, 2026
Review The lady Sarah and her assistant Harvey…
The lady Sarah and her assistant Harvey were very helpful and knowledgeable about all of the products we were asking about. All in all a excellent service
July 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The girl assistant was very helpful and…
The girl assistant was very helpful and it encouraged us to buy
July 1, 2026
Reply from ProCook - Evesham
We're so glad our assistant was very helpful and encouraged your purchase. We truly appreciate your kind words and feedback!
Choices
I found items that I've not seen before.
The staff were very helpful and friendly.
July 1, 2026
Reply from ProCook - Evesham
We're so glad you discovered new items and found our staff to be very helpful and friendly! Thank you for your kind words.
Very helpful staff
July 4, 2026
Reply from ProCook - Evesham
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Reply from ProCook - Evesham
We're so glad you experienced very good service and found our staff to be really helpful. We truly appreciate your positive feedback!
Amazing service!!
July 1, 2026
Reply from ProCook - Evesham
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Excellent service
The assistant who served me was very knowledgeable on product we purchased
June 29, 2026
The young lady who served me was…
The young lady who served me was excellent. Made the shopping experience comfortable and she was very knowledgable about the products, gently advising on what else I might like to go with my purchase.
I will certainly use this store again.
June 29, 2026
Very helpful staff and excellent prices.
June 28, 2026
Our local Pro Cook store is like Aladdin’s Cave
Our local Pro Cook store is clean, bright and stuffed with attractive and useful products. I found just what I wanted, and was seeved by pleasant and polite staff.
June 27, 2026
Helpful staff
June 24, 2026
Reply from ProCook - Evesham
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Excellent thanks 👍
June 23, 2026
Reply from ProCook - Evesham
We are so pleased you enjoyed our customer service and product knowledge. Thank you for your kind words.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.