Lovely clean shop, helpful staff and great selection of products. Georgina was very helpful in making sure we had everything we needed, and explained which items were included in certain deals too.
Location
Switch location7-11 Princes Street, HG1 1NG Harrogate, GB
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See what reviewers are saying
Now that I have no need to go to Machine Mart, as I am not fit enough to build racing cars anymore, cooking shops are my "go-to" shop to visit. Pro-cook has a decent reputation for cooking kit. I've... See more
Company replied
The shop was light and airy and products were set out in an appealing way. Enjoyed looking at everything on offer. Although we didn’t go into the shop to buy anything in particular, we ended up buying... See more
Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
7-11 Princes Street, HG1 1NG, Harrogate, United Kingdom
4.8
Excellent
368 reviews
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Excellent service quality products…
Excellent service quality products friendly staff
August 27, 2026
The staff were fantastic
The staff were fantastic, knowledgeable nothing too much trouble.
August 29, 2026
First visit to Procook
First visit to Procook. Loved the shop layout and product choice. Excellent customer service.
August 27, 2026
Harrogate were fantastic
We bought the pans really in the store in Harrogate where the staff were excellent
We made the order on line as it was simpler for us once we had decided what we wanted
Ordering on line was simple and delivery was quick and as promised
August 26, 2026
Very knowledgeable and courteous service
August 25, 2026
Friendly staff
Staff polite and attentive but not pushy. Like the products - easily found what I went in for.
August 18, 2026
The shop assistant was very helpful in…
The shop assistant was very helpful in choosing the item I was looking for. It was the first time shopping at ProCook. It won't be the last.
August 20, 2026
Excellent service.
Excellent service.was pleasantly surprised at how fast delivery was.
August 18, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff were really friendley
August 10, 2026
Reply from ProCook - Harrogate
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be friendly.
Reply from ProCook - Harrogate
We truly appreciate your kind words about our helpful staff and the excellent quality of our products. We're so glad you had such a positive experience!
Best shop for kitchen equipment
Wonderful range of kitchen products. Helpful and knowledgeable staff.
August 4, 2026
I returned a faulty cafetière to the…
I returned a faulty cafetière to the Harrogate store. The customer service was fantastic, I selected a different cafetière which I am very pleased with.
July 29, 2026
Excellent …
First time customer and very impressed with the store the staff were very welcoming and helpful fully stocked shelves and very very clean and very good quality and prices
July 31, 2026
Nice new easy access shop now
Nice new easy access shop now, and more central. Staff really nice and helpful and products good. I’ve shopped there since I came to live nearby 5 years ago. Just the slope caught me out in the new shop, but I am 93
July 23, 2026
The store had moved without altering…
The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item aside and I’d be there the same day. As good as their word, it was ready - very friendly staff, apologetic for any problems caused. Happy with the product also
July 9, 2026
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