The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... See more
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I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... See more
Company replied
My experience has always been very pleasant. I've been so by the same guy got a few times now. He's very professional and as I'm not a chef but I do like good equipment for cooking he always gives me... See more
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We bought 4 chef's knives to make up our own set, and the help we received with that process was so appreciated. We were also particularly grateful for the patient service when we returned the next... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 33, The Oracle, RG1 2AH, Reading, England, United Kingdom
- 0118 370 2088
4.9
Excellent
188 reviews
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The gentelman serving me was very…
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his suggestion i came away with 3 extremly good quality products.
The shop itself was clean,well layed out and easy to navigate as i suffer with a disability.
May 29, 2026
Reply from ProCook - Reading
We're delighted to hear about your positive experience and that our team member was so helpful in assisting you. It's wonderful that you found great value and quality products. We appreciate your kind words about our store's layout and cleanliness.
It was nice to visit the shop, as it was on the day of their anniversary.
It was nice to visit the shop,
Staff was very polite,
Products are of very good quality.
May 23, 2026
Reply from ProCook - Reading
We're so glad you enjoyed your visit, found our staff polite, and appreciated our quality products! Thank you for your kind words.
Alex did a fantastic job explaining…
Alex did a fantastic job explaining about the items I was looking for. Her customer service was excellent, and she made the whole experience easy and enjoyable.
May 22, 2026
Reply from ProCook - Reading
We're so pleased to hear our team member provided excellent customer service and made your experience easy and enjoyable. Thank you for your wonderful feedback!
I always have great experience in the…
I always have great experience in the ProCook shop. The team are always available and so very helpful.
May 22, 2026
Reply from ProCook - Reading
We're so happy to hear you always have a great experience! We appreciate your kind words about our helpful team.
Delivering quality items with unique…
Delivering quality items with unique colors which makes the items look great!I am pleased with the items and would recommend .
May 21, 2026
Reply from ProCook - Reading
We appreciate your positive feedback! We're so happy to hear you're pleased with our quality items and unique colors.
Reply from ProCook - Reading
We appreciate your kind words!
Reply from ProCook - Reading
We are glad you are happy with your items.
Reply from ProCook - Reading
We are happy to hear that you are enjoying our products. We appreciate your positive feedback.
good customer service
There was good customer service and staff answered all of my questions
May 15, 2026
Reply from ProCook - Reading
We're so glad our staff provided great service and answered all your questions!
Great range and prices and helpful staff
May 11, 2026
Reply from ProCook - Reading
We appreciate your kind words about our range, prices, and staff!
Very helpful staff
Very helpful staff, I am powered wheelchair user. They found stuff for me.
May 12, 2026
Reply from ProCook - Reading
We are so glad our staff provided excellent assistance. We appreciate your kind words!
Asked for help finding particular…
Asked for help finding particular product, was taken immediately to exactly what I needed. Good quality, v happy with purchase.
May 5, 2026
Reply from ProCook - Reading
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear we could help you find exactly what you needed.
Quick service and friendly staff
May 4, 2026
Reply from ProCook - Reading
We are so glad our team was friendly and provided quick service.
Reply from ProCook - Reading
We appreciate your kind words.
Love the products, love the shop, love the staff
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of which I want to buy. i was served twice over the last two weeks buy a lovey, knowledgeable gentleman who was really helpful. He explained the full range of pan sets available allowinf me to make my choice. Gone for the most expensive but i'm happy!!
May 2, 2026
Reply from ProCook - Reading
We're delighted to hear you're a fan of our products and enjoyed your visit to our Oracle, Reading store! It's wonderful that our team member provided such helpful and knowledgeable service, assisting you in choosing the perfect pan set. We appreciate your positive feedback!
Staff was friendly and helpful
Staff was friendly and helpful. Answered my questions and kept things simple. Found what I was looking for. Store needs more space. Hard to shop around people.
May 3, 2026
Reply from ProCook - Reading
We're so glad our staff was helpful and you found what you needed! We appreciate your feedback regarding store space.
Salt Mill
Very happy with my purchase, have everything one could want in the shop. Staff very friendly and nice. Will go back again.
May 1, 2026
Reply from ProCook - Reading
We appreciate you sharing your wonderful experience! We're so happy you're pleased with your purchase and found our staff friendly. We look forward to your next visit!
As always absolutely amazing guy at…
As always absolutely amazing guy at reading store who is so helpful and polite. Absolutely love it 😀
April 28, 2026
Reply from ProCook - Reading
We appreciate you taking the time to share your experience! We're so happy to hear that our staff was amazing, helpful, and polite to you.
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