Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... See more
Location
Switch locationUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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See what reviewers are saying
Helpful but not pushy staff who knew their stuff and helped us to get the best value for money when we were buying a large set of saucepans. A pleasant buying experience.
Great store nicely laid out with many products. Lovely attentive staff making a personal shopping experience here.
Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, United Kingdom
4.9
Excellent
1K reviews
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Fantastic service from sales person
Fantastic service from sales person. She went over and above and bubble wrapped all the glassware that we purchased as we were travelling back to London. She was professional, polite and really friendly.
Products were really good quality and reasonably priced.
Thank you to the team at Rushden.
Mrs Bath
April 28, 2026
Reply from ProCook - Rushden Lakes
We're happy to hear about the fantastic service you received! It's great knowing the team member went above and beyond to assist with your glassware. We appreciate your feedback regarding the quality and prices. Thank you for your comments.
Helpful and cheerful assistant who…
Helpful and cheerful assistant who understood my wishes.
April 25, 2026
Reply from ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our assistant understood your wishes and was helpful.
Good customer service and very helpful…
Good customer service and very helpful in helping me choose my item
April 21, 2026
Reply from ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our customer service.
Reply from ProCook - Rushden Lakes
We appreciate you sharing that our staff are helpful and that you had an excellent experience! It means a lot to our team.
Reply from ProCook - Rushden Lakes
We appreciate you letting us know that you enjoyed our nicely set out shop, good products, and friendly staff!
Was the first time in your shop
Was the first time in your shop, omg so wonderful and the staff very helpful, will definitely go to shop again
April 23, 2026
Reply from ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed your first visit and found our staff helpful.
Reply from ProCook - Rushden Lakes
We appreciate you sharing that our staff was polite and helpful and that we have a good product range!
Great experience- thank you
April 21, 2026
Very helpful
Very helpful lady, great was able to try out knife cutting real veg
Great design, value
April 20, 2026
Reply from ProCook - Rushden Lakes
We appreciate you sharing your experience! We're happy to hear that the staff member was helpful and that you enjoyed testing the knife.
Verry good people en great product!
April 18, 2026
Found what we wanted easily
Found what we wanted easily, good price, good customer service.
April 13, 2026
Greeted with a warm welcome and helped…
Greeted with a warm welcome and helped in the choices of the equipment i was looking for. Sound advice too.
April 11, 2026
I found what I was looking for quickly…
I found what I was looking for quickly and assistant was pleasant and friendly.
April 13, 2026
Always pleasant to visit Procook store…
Always pleasant to visit Procook store in Rushden Lakes. Staff friendly but not pushy. Shop clean and tidy, wish it was larger! Was told of in store deal which led me to purchase three small items.
April 8, 2026
The shop is clean and tidy
The shop is clean and tidy. The displays are inviting. The assistants were dressed very well. The service was good. The prices were right for what I bought. I will be going there again in the future
April 12, 2026
Staff are lovely
Staff are lovely, but prices for goods is not advertised well £25.00 for a steamer which i thought was good but when it goes through the till it is double that, failing to tell the customer that is only one part of the item.
April 6, 2026
Reply from ProCook - Rushden Lakes
We appreciate your feedback and are glad you found our staff lovely. We're sorry the steamer's price wasn't clear and caused confusion at checkout. We'll review our pricing displays to prevent this issue in the future.
Fantastic service and friendly staff
April 6, 2026
Reply from ProCook - Rushden Lakes
We appreciate you letting us know about our fantastic service and friendly staff; it means a lot to our team.
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