Great Products! Easy View Store! Good Service! Cheerful, Knowledgeable, Ready to Help Staff! I have used the ProCook Store at the White Rose Centre for a Good few years and Never had A proble... See more
Location
Switch locationUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The store/showroom experience was pleasant to navigate. It was helpful to be able to touch and try all the products. The products (I bought professional bi-ply pots and 2 frying pans), are wonderf... See more
Helpful staff and quality products. Bought number of products before this latest visit, all top quality at reasonable prices. A lot better than the cheap rubbish you see in supermarkets and discount s... See more
Company replied
Fantastic range of stock, I found what I was looking for, an oil sprayer and it’s perfect at a great price. Staff very helpful as always
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, United Kingdom
4.9
Excellent
708 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was just great
July 19, 2026
Being able to try out the Knives made…
Being able to try out the Knives made an enormous help. Staff really helpful
July 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - White Rose
We are so glad our team was knowledgeable and helpful during your visit. We truly appreciate your kind words about our staff.
The shop is well laid out
The shop is well laid out , and had exactly what I was looking for. The man behind the counter was pleasant and helpful, despite the fact that it was almost closing time when we arrived.
The item we purchased is perfect for what we need.
July 2, 2026
Reply from ProCook - White Rose
We're so pleased you found our shop well laid out and exactly what you were looking for. It's wonderful to hear our team member was pleasant and helpful, and that your purchased item is perfect!
love the pan
July 4, 2026
Great staff and lovely products.
June 30, 2026
Reply from ProCook - White Rose
We truly appreciate your kind words about our wonderful staff and the quality of our products. It's fantastic to hear you had such a positive experience!
Great customer service and high quality…
Great customer service and high quality kitchenware.
July 2, 2026
Excellent products
Excellent products, long guarantees. Well informed and helpful staff.
July 2, 2026
Reply from ProCook - White Rose
We're so glad you enjoyed our products and found our team helpful! Thank you for your kind words and positive feedback.
Good customer service
June 27, 2026
Reply from ProCook - White Rose
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Well stocked shop
Well stocked shop, always good deals on cookware and friendly knowledgeable staff.
June 30, 2026
Reply from ProCook - White Rose
We're so glad you found our shop well-stocked, enjoyed our deals on cookware, and appreciated our friendly, knowledgeable staff! Thank you for your kind words.
Great variety of quality products
Great variety of quality products, well priced, knowledgeable staff, very helpful.
June 22, 2026
Reply from ProCook - White Rose
We're so glad you enjoyed our products and found our team helpful! Thank you for your kind words.
The member of staff was great ,very…
The member of staff was great ,very helpful, and honest.
June 13, 2026
Great service
June 12, 2026
The staff in leeds were nice and the…
The staff in leeds were nice and the products i bought too was very good.
May 15, 2026
Reply from ProCook - White Rose
We're so glad you enjoyed your experience and found our products very good! We appreciate your kind words.
Always good service when I visit the…
Always good service when I visit the shop. Great selection of quality cookware good offers and pricing
May 23, 2026
Reply from ProCook - White Rose
We're so happy you always receive good service and appreciate our quality cookware, offers, and pricing. Thank you!
Great Service, Great Product
Bought a Parmesan cylindrical grater. Shop assistant was friendly, knowledgeable and polite. The 12 month email warranty was also useful.
May 25, 2026
Reply from ProCook - White Rose
We're so glad you had a positive experience with our team and found the warranty useful. We appreciate your kind words!
It was my first time shopping in…
It was my first time shopping in ProCook.
Products they have are very good quality and I bought what I was looking for.
Staff are very approachable and helpful.
Thank you - ProCook
May 23, 2026
Reply from ProCook - White Rose
We're so glad you enjoyed your first shopping experience with us and found our products to be of great quality. Thank you for your kind words about our helpful staff!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.