Progressive Desk Reviews 99

TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

I can't find any information regarding the size of the screw holes underneath the feet, making it difficult to locate the correct size thread to put my desk on wheels. Other than that, the desk is fin... See more

Rated 4 out of 5 stars

Customer service is hard to reach. Email replies take time. But their responses are excellents. So the support is excellent, when you got it. Also, please stop using Canpar as a shipping provider..... See more

Company replied

Rated 2 out of 5 stars

The desk is very useful and works. The shipping was awful!! Not only did we have to wait over 2 months for the legs and the motor, but when it came all of the pieces were placed haphazardly in one b... See more

Company replied

Rated 3 out of 5 stars

I would post a review but I have no idea what or who I would be reviewing. I have no record of buying from this company so I assume I purchased something thru a mass e-retailer such as ebay or Amazon... See more

Company replied

Company details

  1. Computer Desk Store
  2. Furniture Accessories
  3. Furniture Manufacturer
  4. Furniture Store
  5. Office Furniture Store
  6. Shop Supermarket Furniture Store

Written by the company

Build My Perfect Desk - Electric Standing Desks for both Home and Office Our journey began as a project, building adjustable height desks for our own office. A few months later, we saw the positive impact a standing desk made on productivity levels and the overall well being of our team. Why Choose a Progressive Desk? With over 10 years of experience in manufacturing high-quality linear motion products, Progressive Desk offers superior comfort combined with ergonomic technology. At Progressive Desk, we believe in creating a workspace that’s comfortable and lets you power through your day. We not only design and manufacture our products, but we also have our entire office working at standing desks and getting the most out of their workday. We are there to help you We are there to help you at each step of the way. From the moment you visit our website and shop from our line of ergonomic products, to delivery and set up. You will have constant support from our experts: learning more about standing desks for your home and business, or getting the best advice on custom design and installation of your desk and accessories. Whether you need one desk or more, our team of experts will guide you through the buying process and quantity discounts.


Contact info

3.6

Average

TrustScore 3.5 out of 5

99 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick response with knowledgeable…

Quick response with knowledgeable people.

October 15, 2021
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Reply from Progressive Desk

Hi Ken, thank you for taking the time to leave us this review. We're glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries.

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Rated 4 out of 5 stars

Quality is great

Quality is great. 4 stars only since transportation lost half my order and it took over a month to finally receivy desk. Customer service was great.

October 15, 2021
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Reply from Progressive Desk

Hi Vic, thank you for taking the time to leave us this review. Please accept our sincere apologies regarding your delayed delivery - this is something we have raised with our couriers and are actively working with them to stop this from happening again. We're otherwise glad to see that you're enjoying your new standing desk! Please don't hesitate in reaching out again if you have any future queries.

Rated 4 out of 5 stars

High quality desk meeting all my needs

Great desk. It's quiet. The quality is overall very nice. If it wasn't for the slight damage on a small part of the frame (you can't really see the damage when the desk is fully assembled though), I would have given it 5 stars.

October 11, 2021
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Reply from Progressive Desk

Hi Wes, thank you for taking the time to provide us with this review. We really appreciate it and are glad that you're happy with your new desk! Regarding the slight damage to your frame, we apologize for this issue. Please do note that upon purchase, your desk is covered under our warranty terms so please do no hesitate to reach out to us if you need assistance with your desk frame.

Rated 5 out of 5 stars

Excellent purchase

Really happy with the look of my new desk + it works like a dream. Super easy to install, quick delivery, and great communication with updates and emails.

Overall very happy with my purchase!

October 9, 2021
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Reply from Progressive Desk

Hi Tay, thank you for taking the time to leave us this review. We're glad to see you had a positive experience with us and that you're enjoying your new standing desk! Please don't hesitate in reaching out again if you have any future queries.

Rated 1 out of 5 stars

I only get the top of the desk so far…

I only get the top of the desk so far and no other parts arrived yet. The customer service person has a good attitude, when I made the phone to track, However I still have not get the leg and other parts of the desk. The top of the desk has been lying on my living room for more than 1 week.

October 9, 2021
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Reply from Progressive Desk

Hi Tina, thank you for your review. We are glad to hear that your tabletop arrived safely! We are currently in contact with CanPar to assist with the shipment of your desk frame. We apologize for the delay and we will be reaching out to you shortly to assist with your order.

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Rated 5 out of 5 stars

Great Desk!

Great Desk! I love it

October 8, 2021
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Reply from Progressive Desk

Hi Xiao, thank you for this five-star review. We really appreciate it and are glad to see you had a positive experience with us! If you have any future queries, please don't hesitate in reaching out to us.

Rated 5 out of 5 stars

Best adjustable desk in the Vancouver area

I bought a desk and i would recommend this store 100%! I am really pleased with how my desk perform, love the way it looks! A real game changer.

October 8, 2021
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Reply from Progressive Desk

Hi Alexandra, thank you very much for this fantastic feedback! We're delighted to read your review and so glad to see you're enjoying your new desk. If you have any future queries, please don't hesitate in reaching out to us.

Rated 5 out of 5 stars

Very happy with the purchase of my…

Very happy with the purchase of my Progressive Solo Ryzer desk. Arrived at my door (on Vancouver Island) in under 48hours! Build quality is excellent, directions very clear, and the desk is very sturdy. Amazing deal!

October 8, 2021
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Reply from Progressive Desk

Hi Marty, thank you for this 5-star review. We really appreciate it and are glad to hear you had a positive experience with us from start to finish! If you have any future queries, please don't hesitate in reaching out.

Rated 5 out of 5 stars

Exactly what I needed

I was looking for a sit/stand desk that was sturdy enough to fit three monitors and was reasonably priced. I couldn't be happier with my Progressive Desk.

The website was great - I could choose what I wanted and see approximately how it would look. Lots of options to choose from. Nothing unexpected when it came to price.

It arrived within a couple of business days. Assembly was easy enough, although I'm just one person so it was a bit tricky getting the heavy desktop upstairs and maneuvering at times during the assembly. Instructions were straight forward.

The only negative - the control panel did not come with enough screws nor did it have any instructions. I didn't realize it had a spring to pop it in and out, so I didn't position it correctly. Also, it was not reliable and sometimes wouldn't work at all.

When I contacted Progressive, they responded quickly and were happy to send me a different type of control panel. This one works just fine.

So ultimately, it's great quality, easy enough to assemble, and the company has great customer service. I love my desk!

October 8, 2021
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Reply from Progressive Desk

Hi Deborah, thank you for this great review! We really appreciate you taking the time to write this and are glad that you're happy with your new desk and programmable remote. We'll also make sure to pass on your kind words to our customer service team who were able to resolve your issues quickly. Thanks again and please don't hesitate on reaching out if you have any future queries!

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Rated 4 out of 5 stars

I have a pre hole drilled table top…

I have a pre hole drilled table top however i did not seem to get the bolts that screw into the table top i only got the ones that drill into the panel. so my desk top is unfastened to the tabletop

October 8, 2021
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Reply from Progressive Desk

Hi Keith, thank you for taking the time to provide us with this feedback. We do appreciate and understand your grievances regarding our bolts and have sent you an email. Please accept our sincere apologies for any inconveniences you may have experienced. If you ever have any future queries, please do not hesitate in reaching out to us.

Rated 4 out of 5 stars

Mostly good

Mostly good, powerbar screws stripped when trying to install on underside of desk, even after I pre-drilled pilot holes for them.

October 8, 2021
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Reply from Progressive Desk

Hi there, thank you for taking the time to write us this review. We are sorry to hear that the powerbar screws did not perform as well as you'd hoped. Please accept our sincere apologies for any inconveniences you may have experienced. We are otherwise glad to hear that you like your new standing desk, and hope you thoroughly enjoy it! If you need further assistance with anything, please do not hesitate in reaching out to us.

Rated 5 out of 5 stars

Progressive desk for the win!

My original negative review was for Autonomous not Progressive desk. Not sure how they got mixed. As far as progressive, I purchased 7 desks with them, nothing but a positive experience. Desks: Great, quality: Great and customer service was especially good. Would definitely recommend them over any other brand especially at their price point

October 8, 2021
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Reply from Progressive Desk

Hi Petr, thank you for your review. We'd like to know more about your experience with us so we can make things right for you. Can you tell us more about how we can improve? We are more than happy to help if you have any queries.

Rated 5 out of 5 stars

Completely Happy

Construction is Solid and it looks great.

The manufacturing (cuts/welds/paint/etc) of the stand part look good. Holes all lined up. It was easy to assemble.

The Electric Linear Actuators easily handle the weight of my heavy PC and monitor.

I was worried about CANPAR delivering due to reviews, but they delivered earlier than expected, the boxes were in perfect condition although travelling across the country. They even carried the heavy parts in my front door.

The packaging by Progressive of the parts was extreme, and everything was well protected.

I'm absolutely happy with my purchase. Would definitely recommend.

October 2, 2021
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Reply from Progressive Desk

Hi ShadowRam, thank you for taking the time to write us a review and for recommending our desks to others. We really appreciate it and we're glad your desk arrived safely. If you have any future queries, please don't hesitate in reaching out to us!

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Rated 5 out of 5 stars

Its Great!

Its Great, Use it to stand or sit. table looks good. Only wish there was a drawer for some things that came with it. But in all really good desk.

October 1, 2021
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Reply from Progressive Desk

Hi Grant, thank you for your 5-star review. We're glad to hear that you're enjoying your new desk. Make sure to check out our Under Desk Drawer which you can attach to your standing desk for extra storage!

Rated 5 out of 5 stars

The desk is strong and well made

The desk is strong and well made. The customer service is excellent! They respond to any concerns or questions you have and make sure you have been helped and taken care of. I LOVE THIS DESK!!!!

One side note: If you do order a desk (and you should) I would order directly from Progressive Desk. I ordered from Amazon and both items I ordered had missing items that did not get delivered. However, speaking with Progressive Desk Customer service help straighten out everything and made sure everything was corrected. Thank you Progressive Desk!

October 1, 2021
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Reply from Progressive Desk

Hi Kenneth, thank you for this review - we truly appreciate and are so glad to see that you had such a positive experience with us! If you have any future queries regarding your standing desk or any future purchases, please don't hesitate in reaching out to us.

Rated 5 out of 5 stars

Professional

Profesional
Quick response for support
Ultra fast and free shipping

October 1, 2021
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Reply from Progressive Desk

Hi Alexandre, thank you for taking the time to leave us a review. We really appreciate it and are happy to hear that you had a positive experience with us!

Rated 5 out of 5 stars

This company has an amazing product!

This company has an amazing product. These desks are built like tanks. We are using one in a workshop due to it being such a stable and solid unit. We couldn't be happier. You can tell the components have been CNC machined as well - everything fits and lines up perfectly during assembly. We had a minor problem with an electronic component failing. but it was resolved hassle-free and very quickly by the Progressive service team. The desk cost a little more than we might have spent on competitors' products, but we were rewarded with a desk I have no doubt we'll be still using and thrilled with 10 years from now.

October 1, 2021
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Reply from Progressive Desk

Hi Boxer Custom Cases Inc, thank you very much for your kind review. We're glad you chose us for your standing desk needs. Here at Progressive Desk, we want to help you create a desk that will last you for more than a decade, and our updated 15-year warranty terms are our answer to that. We hope that you continue to enjoy the use of your desk and we look forward to assisting you once again!

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Rated 5 out of 5 stars

Excellent service

Excellent service, timely response and suggestions to resolve shipment issues.
Products are easy to assemble, using it for a month now.

October 1, 2021
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Reply from Progressive Desk

Hi Chris, thank you for taking the time to leave us this review - we really appreciate it, and are glad to see you had a positive experience with us. We hope you continue to enjoy the use of your new desk!

Rated 4 out of 5 stars

Customer service is hard to reach

Customer service is hard to reach. Email replies take time. But their responses are excellents. So the support is excellent, when you got it.

Also, please stop using Canpar as a shipping provider... I read a lot on bad experiences with damaged tabletops. Mine was correct, but the box was all broken. By luck the tabletop was not reached because you well packaged it.

October 1, 2021
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Reply from Progressive Desk

Hi Norman, thank you for taking the time to write us a review. We understand that our customer service representatives were able to respond to your email within 24 hours of your writing. We're glad that we were able to answer all your queries and we will make sure to pass on your feedback to the rest of our team. If you do encounter any issues with your desk, we're always here to help!

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