visunext Reviews 

352
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Purchased a projector and screen from this company. Everything couldn't be better, emails confirming tracking info, items arrived in a few days and at a great price. Screen had been damaged in tra... See more

Rated 5 out of 5 stars

Wow....what a great experience of buying a projector and projector bag. Website great, delivery excellent, and staff very helpful. "I think a lot of companies could take a leaf out of your book".... See more

Rated 5 out of 5 stars

Great service - phone answered promptly, spoke to a friendly, intelligent guy who advised me against what I was looking at in favour of something more suiting my needs. Gave me a good price. Product a... See more

Rated 5 out of 5 stars

I work abroad and had been searching for advice on 3D projectors for a while and struggling when it suddenly occurred to me to google suppliers in the UK. I got in touch with Ed and Shane from Proj... See more

Company details

  1. Electronics Store

Written by the company

visunext is one of the key suppliers for home cinema and AV products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

352 reviews

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4.8

All reviews

(352)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with my transactions

Good price, prompt delivery and great customer service. When UPS delayed one of my deliveries by one day they offered to send a replacement to ensure that I received the goods as soon as possible. I could not ask for more. Many thanks to Shane for his prompt and efficient actions

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Stunning,

Stunning,

I ordered 2 LG 32UL950 screens, arrived next day in perfect condition "NEW" - plug supplied was kettle lead when I needed a cloverleaf plug. totally impressed and have sung their praises to my colleagues.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service...bought a mobile…

Excellent service...bought a mobile projector screen which wasn't in stock at the time... A date of the 4th of August given as being back in stock...item delivered to my home in 2 days after that date with tracking number and regular updates... Would highly recommend this company for price and service...thanks!

August 7, 2020
Unprompted review
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Rated 5 out of 5 stars

Purchased an Optoma HD 143 having had an Optoma 600

Purchased an Optoma HD 143 having had an Optoma hd 600 for many years. After shopping around I found Visunext had the best deal online so I went ahead. Was very surprised and delighted to recieve my new purchase a day earlier than scheduled. I replaced my old projector with the new one but as is often the case these days no instructions were supplied. As my projector is ceiling mounted I was trying to read the setup menus upside down and out of focus! To cut corners I phoned Visunext for help but no answer. However two minutes later a member of staff called me back and talked me through it.
Great product and great price and great service, what more could you want?

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

best home cinema screen

If you are looking to build a home cinema for enjoying movies under the stars then look no further. The screen is amazing and the quality of the product exceeded my expectations.

July 27, 2020
Unprompted review
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Rated 1 out of 5 stars

damaged product, no response from company

I purchased a commercial tv but it arrived with a big scratch on the screen. I understand that these things can happen during transit. But very annoying that despite my multiple calls and online messages there is nobdody that I can get through to in order to work out how to return the product and receive a refund.

July 10, 2020
Unprompted review
Rated 3 out of 5 stars

Huge freight Costs!!!!!!!!!!!!

I was looking for a projector and did my research on line and chose this supplier as being the least costly for the selected model.
When i got to the checkout, the freight was £50!!!! This was a courier delivery of course. How it looks to me is that they offer a cheaper price on the unit and then make the lost margin back by stinging oyu for the freight. But of course by the time you have got to the checkout you are unlikely to leave if the lower price and the freight is broadly the same as every one else 's deliverd price.

Having paid such a huge freight cost, teh least tehy could ahve doen was ensured it was a 24 hour devleiry. Instead I had to weight a few days. Also teh despatch email only showed one fo the two items i had purchased which meant i had to email them to check they had not made a mistake.

product is great.

overall i just thought the pricing model ( if my assertion is right) was a bit sharp and the experience sloppy.
Steve

July 8, 2020
Unprompted review
Rated 5 out of 5 stars

Viewsonic X10-4k Projector

Called Visunext during Covid 19 and was given a half hour insight into projectors which helped me tremendously as i had never owned one beforehand. Was advised to leave the projector i phoned about and told to buy one that was £800 cheaper. The projector i received was mind blowing and i am so glad i took their advice. Would highly recommend this company, their advice and service was second to none.

July 2, 2020
Unprompted review
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Rated 5 out of 5 stars

Helpful phone line pre-purchase

Helpful phone line pre-purchase and similar experience with a query I had after delivery. Competitive price and easy to use website.

Next day delivery charge seemed a little pricey. They use UPS who are not that great keeping customers informed compared with DHL and DPD.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great product, customer service & delivery

I did my own research and thought I'd picked the ideal outdoor projector. I paid and then called to check on delivery times as the item was a gift. Adrian kindly checked why I had purchased the one I did and guided me - in a professional and non-manslplaining way - to a much more appropriate projector. It arrived on time and was totally perfect. The whole experience was smooth and easy. I highly recommend this company.

June 23, 2020
Unprompted review

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