Proper Cloth Reviews 

688
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, highlighting refined fabrics and superior craftsmanship. The extensive selection of styles and materials enables highly personalized garments. The precise custom fit is a major highlight, with people finding the tailoring process straightforward and effective, resulting in perfectly fitting attire. The user experience, from initial measurement to ordering, is frequently described as simple and efficient. However, some customers noted initial challenges achieving the perfect fit for certain items, occasionally requiring remakes. Some reviewers were not happy with customer service, citing unhelpful interactions or disproportionate resolutions to order issues, and a few mentioned gift cards not being honored.

What people talk about most

Product

Consumers generally express high satisfaction with the product, praising the quality, fit, and customization... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent craftsmanship,... See more

User experience

Clients share positive opinions on user experience, with many describing it as excellent and seamless from... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting responsiveness,... See more

Order

People report positive experiences with the ordering process, finding it straightforward and easy, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My consultant will be sending me some try-on garments in search of a perfect fitting from afar. We will then have a virtual fitting via Zoom, wherein my video and comments will be recorded for tempor... See more

Rated 5 out of 5 stars

I was genuinely impressed by Proper Cloth. The shirt and trousers I ordered were beautifully made, with clean construction and fabric that feels premium without being flashy. The fit was spot-on s... See more

Rated 5 out of 5 stars

Service is unmatched anywhere. They are your new personal stylist and tailor. Selection is overwhelming. You'd be hard pressed not to find something you must have. All considered you're gettin... See more

Rated 5 out of 5 stars

So far, this has been a terrific experience. I now have measurements perfected for both dress and casual shirts. Proper Cloth has a fantastic selection of fabrics and designs, so I can't see buying a... See more


Company details

  1. Men's Clothing Store
  2. Custom Tailor
  3. Formal Wear Store
  4. Men's Tailor
  5. Plus Size Clothing Store
  6. Tuxedo Shop

Written by the company

Consistently the highest rated custom shirtmaker. Easy custom sizing. Phenomenal customer service. Renowned quality. Two week delivery. Perfect fit guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(688)

247 reviews in the last 12 months

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Rated 5 out of 5 stars

Getting expert advice from the industry…

Getting expert advice from the industry expert made the custom shirt experience less stressful especially from someone who was not concerned about fashion too much. I'm more about the comfortable look, could care less if anyone was impressed or not. But I do want to be prepared for those infrequent occasions where look my my best it matters.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Custom Shirts – Quality and Fit Every Time

Proper Cloth consistently delivers outstanding custom shirts. The variety of fabrics and styles is impressive, and the fit is always spot-on. The craftsmanship and manufacturing quality are truly fantastic, making each shirt feel premium and durable.

What stands out just as much is their reliability—orders are processed smoothly and delivery times are fast and dependable. If you’re looking for perfectly fitted custom shirts with excellent quality, Proper Cloth is hard to beat.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Turned out like Saturday night!

Everything from the store experience in Chicago with James to receiving the jacket and pants. Also the follow up is well done. I’ve gotten rave reviews and every time I put it on my baby wants to take me by the hand!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

This company makes beautiful clothes…

This company makes beautiful clothes from all kinds of top notch fabric and materials...Price is reasonable considering their fine tailoring and quick turnaround. I have bought many shirts from Proper Cloth.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful custom tailored shirt!

This was as easy as it could get to specify and make a beautiful shirt that fits me perfectly. Really nice fabric, beautiful finish and colors, will absolutely buy more shirts and other clothing.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. They worked with me on fit and supported every step. Everything was clear. They have stylists that can help too. Selection was great, they are my go-to.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly I love this store

Honestly I love this store. The custom size is made to fit my exact build and the quality of the materials they use is absolutely of the highest quality. Have bought several times and will buy again!

February 20, 2026
Unprompted review

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