propertECO Reviews 17

TrustScore 4.5 out of 5

4.6

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Company details

  1. Home Services

Written by the company

PropertECO specialises in reducing harmful levels of radon gas in buildings. Provider of radon test kits and designer/installer of radon mitigation system.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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Rated 5 out of 5 stars

Excellent customer service.

I needed a radon test for a house purchase, I was working to quite a tight deadline. Charles at propertECO was extremely helpful and flexible. He helped me to obtain the detection kits at the weekend and gave detailed advice on where to position them, specific to the layout of the house I was purchasing. He was even contactable outside of normal business hours. Thank you Charles and team!

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and very…

Great service and very helpful..received my 10 day kit very quick and the results came back within a week.
Contacted them after I received my result and they were very helpful and answered all my questions.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

This company were excellent at…

This company were excellent at communicating and extremely impressed as I needn't result for house purchase and it came back quickly and help was available and extremely responsive.

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with service & results. Unreservedly recommend.

Our Radon levels were very high and no easy solution, a very tricky set of problems. Charles was very thorough in finding the best route, working with us & continuing to refine the plan as new information was revealed in our old, unusual property. We were aware that no guarantees could be made in terms of efficacy. But within a few days of installation, the levels dramatically reduced to between 2-5% of what they had been. 10 weeks later, results seem stable. Charles' has been excellent to deal with throughout & his patience and professionalism have been exceptional. I have joined trustpilot in order to post this review. We unreservedly recommend!

July 19, 2022
Unprompted review
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Rated 5 out of 5 stars

Nothing at all to dislike here

Nothing at all to dislike here, I bought a 10 Day Radon test kit to put in a new build house I wanted to purchase. Glad I did. The kit arrived very quickly, was easy to use and I received great, useful and prompt communication from Sharna and India. The kit worked well and I had the results within two days. I had a couple of questions afterwards and India was able to help with a helpful and lengthy email of information. An excellent service from start to finish. Many thanks to Sharna and India for a brilliant friendly and efficient. Its a pity there aren't more companies and people in the UK like I have experienced here. Thank you

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Professionalism, quality and customer-friendly approach

Properteco has installed recently a radon mitigation system in my house and I was very pleased with the quality of work, attention to detail and professionalism of the team. The team was friendly, great communication skills, completed the work quickly and efficiently.
Very well done, a great example of a dedicated and very professional business, I wholeheartedly recommend them!

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased with PropertECO's service and results

When we discovered we had radon levels slightly above the recommended action limit, we asked PropertECO to come in and assess our needs. We couldn't fault the careful way in which Charles carried out the consultation, or the swift and trouble-free installation of the eventual solution we agreed upon. There are a great many companies doing similar radon mitigation work out there, but we are glad we chose this one.

December 12, 2021
Unprompted review
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Rated 5 out of 5 stars

A pleasure to deal with; highly competent

Our pre-mitigation Radon levels were relatively low; only just enough to warrant mitigation. Charles came to the property and spent a great deal of time back and forth, even looking at plans for future work I had for the property, to ensure we were going for the right location. Rob and his team turned up when they said they would, were professional and very neat. The site was clearer when they left than when they arrived.

The results were excellent, a drop to 20% of what they were pre-mitigation and now well below levels that would give any cause for concern. We are very happy with all aspects of the service and would recommend PropertEco without hesitation.

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, efficient service

We discovered that we had a big radon problem quite unexpectedly. Charles responded quickly, took time to look at our needs, house and came to the most aesthetically pleasing and effective solution. Darren and Martin the sump installers were extremely helpful and did a really efficient and neat job. We are delighted by the result. Our Radon levels have gone down by 95%. We're now safely within the WHO limit.
We can thoroughly recommend Properteco.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

I cannot fault this company

I cannot fault this company. I ordered the radon detectors, they came quickly and were well packaged. I sent them back in due course, the results were quicker than expected and very informative. I now have peace of mind for a small sum of money- well worth it.

December 10, 2020
Unprompted review
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Rated 5 out of 5 stars

A satisfied customer of propertECO

The staff were courteous and reliable throughout.
The installation crew was punctual and competent and the manager was able to answer all of my queries, therefore I was confident of their skills and knowledge. The installation is neat and mostly unobtrusive but my garden is small so difficult to hide it completely.
A satisfied customer.

August 26, 2020
Unprompted review
Rated 4 out of 5 stars

Survey & Advice

Prompt, helpful advice and survey of my property. Offered effective solutions which got to the heart of the problem. Very please with results of remedial works. Would recommend unreservedly.

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Radon reduction installation

Excellent service from start to finish. Thorough survey and explained everything clearly and thoroughly, giving a clear assessment of what the work would achieve. Installation was tidy and efficient. We were thrilled with the resulting reduction in our Radon readings three months after the installation. Highly recommended

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service provided…

Very pleased with the service provided by propertECO.

From start to finish communication was first class. Charles and the team provided us with a variety of options and explained the pro's and con's of each.

Progress was hampered by lockdown but communications were maintained and at the earliest opportunity the work was booked in.

Once started the work was completed to a high standard and within timeframes agreed.

I would recommend propertECO in the future and will be using them again.

August 21, 2020
Unprompted review
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