Property118 Reviews 180

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website as a fabulous forum and an invaluable resource, providing insightful articles, daily updates, and a platform for landlords to connect and share experiences. People frequently highlight the excellent service and support, noting the team's professionalism, knowledge, and helpfulness in various property matters, including tax planning and structuring. However, some customers were not happy with the service, mentioning significant delays and uncompleted work, particularly when referred to associated legal services. A few other people also felt that communication became dismissive when issues were raised, and they experienced a lack of engagement when attempting to escalate problems.

What people talk about most

Website

Customers had positive experiences with the website, consistently praising it as a valuable and essential... See more

Service

Users describe positive interactions with service, highlighting the company's expertise in tax planning and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

User experience

People report positive experiences with user experience. Customers consistently find the platform to be a... See more

Customer service

Reviewers highlight positive aspects of customer service, praising their helpfulness and expertise. Many... See more

Based on these reviews

Rated 5 out of 5 stars

This is a fabulous forum. You can get lots of advice and guidance on a range of issues. The founder has excellent knowledge on property investment and there are many other contributors who are able... See more

Company replied

Rated 5 out of 5 stars

How anyone can let Property out without going on 118 is gonna' be hard work. Landlady's/Landlords, the information on this site is invaluable. Whatever problem or issue of question you have, yo... See more

Company replied

Rated 5 out of 5 stars

News relevant to landlords is posted quickly. Articles posted by Property118 are well worded and sound advice. Some advertorials are a bit biased but are clearly labelled. There is a good body of w... See more

Company replied

Rated 5 out of 5 stars

We have worked with Property118 for a number of years and have been referred to many landlords through their platform. What sets them apart is that they do not push a one-size-fits-all soluti... See more

Company replied


Company details

Written by the company

Sharing best practice for UK landlords and the Private Rented sector


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A professional and transparent platform…

A professional and transparent platform that provides its readers with the facts. Very helpful for landlords and allowing us all to connect and share views and experiences . I don't rely on any other platform - P118 is by far the best

August 18, 2025
Unprompted review
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Reply from Property118

Really good to know Property118 is your trusted place to connect and stay informed

Rated 5 out of 5 stars

Vital source of information and advice

This is my main source to keep up with the ever changing PRS environment and regulations. Every landlord should be reading this regularly - even if they have an agent.

August 20, 2025
Unprompted review
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Reply from Property118

Glad to know Property118 is your go-to for keeping up with the changes in the PRS

Rated 5 out of 5 stars

Property 118 is a great source of information

118 is one of the few forums and news sites that give impartial articles and provide genuine comments from people in the business of property. It a great way to find out what everybody else thinks of property issues and good way to find out information from the experience of others. Plus some insightful articles.

August 21, 2025
Unprompted review
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Reply from Property118

Good to hear the mix of impartial articles and real experiences is proving useful for you

Rated 5 out of 5 stars

Great Advice for Landlords

I am a fairly frequent contributo to Property 118 and happy to support other landlords with my experience.

In these challenging times for landlords it is important that ther is a forum for disucssion and information.

August 20, 2025
Unprompted review
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Reply from Property118

Great to have your contributions and support for fellow landlords in these challenging times

Rated 5 out of 5 stars

I was recommended to register by a very…

I was recommended to register by a very kind landlord and it has been worthwhile.Many knowledgeable landlords on the forum and you may also ask for advise.Recommended.

August 20, 2025
Unprompted review
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Reply from Property118

Thank you for your recommendation! We’re glad you’re finding the forum helpful

Rated 5 out of 5 stars

As a landlord I have found this website…

As a landlord I found this website stimulating and informative. Most of the postings are from landlords but a few are from tenants. I learned early on from other landlords that it is better to increase the rents every year by a small amount, perhaps related to the CPI index rather than wait 5 years and try and bump up the rent by say 20%. A shock to the tenant which can cause resentment. There are many things I have learned from this website. This was just one useful example.

August 19, 2025
Unprompted review
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Reply from Property118

We appreciate your feedback and are glad the website has provided valuable insights for you

Rated 5 out of 5 stars

Great source of information

Property118 is a great way for landlords to find out about things that are relevant to the Private Rental Sector and discuss issues among themselves. We are a very diverse bunch with different tenant types and located all over the country. Some of us contribute frequently while others gain immensely useful information from reading the articles and our comments.

August 19, 2025
Unprompted review
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Reply from Property118

Thank you for sharing your experience. We’re delighted Property118 has been a valuable platform for landlords to connect and exchange insights.

Rated 5 out of 5 stars

The advice and support from 118 is…

The advice and support from 118 is priceless. It's like a big family that supports its members. There are no trolls or nasty people on there, everyone helps each other no matter how big or small a problem may be. A huge amount of experience from members can just about help with anything. I have found it so useful and it hasn't cost a penny, in fact it has probably saved me £100's over the years. It has to be the best forum I have ever used as a landlord.

August 19, 2025
Unprompted review
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Reply from Property118

Your feedback is much appreciated, and we’re pleased the community has provided useful support

Rated 5 out of 5 stars

' Landlord - supportive '

Great place for ' Landlord - supportive ' news and discussion.

February 18, 2025
Unprompted review
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Reply from Property118

We’re glad you value the news and discussions we share.

Rated 5 out of 5 stars

Everyday is a school day !

I've been a property investor / developer since I was 21. I'm now 58 Ahhhh. I find the forums here a very useful source of information and comment. Even now I learn new things - every day is a school day as they say.

August 12, 2025
Unprompted review
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Reply from Property118

We really appreciate your review and are glad the platform provides the support you need.

Rated 5 out of 5 stars

Property Management, need to know.

I have been a property landlord for over 40 years and I have found that Property 118. com, has been a great help to me over the years, the wealth of information is unrivalled and I would advise anyone with any problems or who needs advice on anything to do with property management to consult the forum, it will be well worth it.

August 17, 2025
Unprompted review
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Reply from Property118

Thank you for taking the time to share this—we’re pleased the platform has been so helpful.

Rated 5 out of 5 stars

Quality Information

Lots of quality information given from a variety of experienced landlords who know their stuff

August 17, 2025
Unprompted review
Property118 logo

Reply from Property118

We’re delighted you find the information and insights on our platform helpful.

Rated 5 out of 5 stars

Very informative forum.

I read the daily forums. They are an invaluable source of information as there are many people on there who are professional landlords. You get great advice and it's also good to see how other landlords tackle issues. Like talking a problem over with a friend. At NO time do they give professional advice but it is good to engage with people in the same business as yourself and get a second opinion. They also discuss a lot new regulations which is brilliant. They have helped my property journey as a Landlord over the last 15 years.

August 16, 2025
Unprompted review
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Reply from Property118

Thank you for sharing your experience. It’s great to hear that the forums have been such a valuable source of support and insight throughout your journey as a landlord. We’re delighted the community continues to make a difference.

Rated 5 out of 5 stars

An excellent platform for sourcing…

An excellent platform for sourcing knowledge about all aspects of property letting.

August 13, 2025
Unprompted review
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Reply from Property118

Thank you for your feedback! We’re glad to hear you find our platform valuable for all aspects of property letting.

Rated 5 out of 5 stars

Property118.com is invaluable to any Landlady/Landlord

How anyone can let Property out without going on 118 is gonna' be hard work.

Landlady's/Landlords, the information on this site is invaluable. Whatever problem or issue of question you have, your are getting access to the 1000's of Landlady's & Landlords on this site & within a day, your awkward questions start to be answered.

There are solicitors on there replying, tenants, Landladies of 30 40 years experience, modern Landlady's/Landlords who do things differently.

The answer is always on there. Even if you don't like the answer, at least the truth helps you plan.

August 16, 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for your feedback! We’re delighted to hear that you find Property118 so valuable and that our community of landlords and experts has been able to provide the support and guidance you need.

Rated 5 out of 5 stars

Fighting for landlords across the UK

Property 118 have been an invaluable resource for us as landlords. Their clear, timely updates on legislation and policy changes have helped us navigate an increasingly complex landscape with confidence. In particular, their support and guidance during the current HMRC retrospective investigation has been exceptional. They are not only keeping landlords informed, but actively standing up for our interests across the UK. Their expertise, dedication, and commitment to protecting landlords’ rights make them an indispensable ally.

August 15, 2025
Unprompted review
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Reply from Property118

Thank you for your feedback. We’re glad to be able to help and stand alongside landlords through these challenges.

Rated 5 out of 5 stars

Good, reliable landlord forum

Good quality discussions of landlord-related issues, with contributors offering a wide range of experience and expertise.

I write as a construction engineer, small landlord and property developer with 25 years of experience. I have been a member of Property118 for over 10 years. I have been a member of the National Residential Landlords Association and its predecessors for 17 years.

August 1, 2025
Unprompted review
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Reply from Property118

Thank you for your long-standing support

Rated 5 out of 5 stars

Great service and advice

Great service, always respond and quickly. lots of up-to-date information and advice. really useful!

August 14, 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for your feedback. We’re pleased you find our service and advice helpful

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