Proshop a/s Reviews 

Proshop is my favourite online shop - huge range, good website and excellent prices. I just wish GLS was a delivery option.

Great product, quick delivery, super price.

I've been shopping from Proshop for the past 2 years, it's easy and straightforward. I've never had any issue. It's trustworthy.

Their offers are also very very good.

Fast and safe delivery

Proshop took my money and now they don't care what happens next.
Package is stuck with Postnord who don't know if it has been lost or when is it going to be delivered.
I contacted Proshop who arrogantly told me that it's in "Postnord hands now".
I do not care about that ! I payed you Proshop not Postnord. It should not be my job to search for my own package while you count my money in the background.

It is unacceptable to not do anything about this and still advertise 1-2 days delivery. Complete lies.

Awesome service.

Compared to other companies, exceptional fast response and delivery. Ordered on a Sunday and received the goods the next day.
All in all professional handling.

I have never had a negative experience with Proshop !

sells you broken used PC parts labeled as "New"
It was also a struggle getting a refund.

Fast and efficient, no problems handling with this company I’ve used them again

Everything went smooth with the transaction. Ordered a Xiaomi rice cooker, it arrived in less than a couple of days and works as it should. Exactly how smooth and fast you want it to go with online shopping.

10/10 experience🫶🏻

Ordered 21.30,got it delivered 10 hours later!...amazing

I made my order at Friday evening and I got it ( at pakke shop ) Saturday morning.
Fast delivery is very important to me.

Misleading Product Description and Customer Knowledge Expectations
My recent experience with Proshop.dk highlighted significant issues regarding product clarity and customer service expectations.
Product Description and Compatibility Concerns:
I purchased two 128 GB USB sticks from Proshop.dk at 44 Danish kroner each, attracted by what seemed like a good deal. However, the product description on their website needed to explicitly state that these USB sticks were designed exclusively for Mac computers, and not compatible with PCs like my Lenovo. This lack of clarity about the product's compatibility led to my misunderstanding and subsequent dissatisfaction.
Customer Knowledge Expectations:
Furthermore, Proshop. dk's expectation of a certain level of customer knowledge is far from realistic. They advertised the USB sticks as compatible with 'Windows 8, 10, and Mac,' leading me to believe they would function in any standard USB port. However, upon receiving the items, I discovered they were specifically tailored for Mac computers, not PCs like mine. This oversight not only reveals a gap in their understanding of their own products but also an assumption that customers possess technical knowledge they may not, which is deeply disappointing.
Return Policy and Additional Costs:
According to Danish law, I had the right to return the items within two weeks. However, the Proshop.dk's return policy required me to bear the cost of return shipping, which is 49 Danish Kroner. Given the low purchase price, the additional cost of returning the items made it impractical to do so. This policy effectively prioritizes the company's interests over customer satisfaction, a clear indication of unfairness and disappointment.
Conclusion and Recommendation:
My experience with Proshop.dk could have been better due to misleading product information and unrealistic customer knowledge expectations. I recommend that potential customers exercise caution and thoroughly review product specifications before purchasing from Proshop.dk. For instance, if the product description clearly stated the operating system compatibility, I would have avoided this issue. Additionally, a more customer-friendly return policy, such as free return shipping for faulty or mis-advertised products, would have made me feel more secure in my purchase. These improvements in transparency and policy would go a long way in enhancing customer satisfaction and trust.

Supergod pris for et virkeligt godt produkt + hurtig levering.
What not to like 👍🏼

Usually have only good things to say about Proshop but this time the item was on "fjernlager" with a few days delivery time. Ordering i thought "yes, i can get the item on the day before I need it" but turned out after a couple ofdays of standstill in the status (still with the expectation of delivery the initially expected date) suddenly the delivery date changed. I've tried this before. So, had to rush through cancelling the order and ended up ordering from Amazon Germany with speedy deliver that came the next day.
My hope is that Proshop will change the status format or increase the information level. I would much rather have an honest pessimistic status instead of a "very best case, we can have it by the date".
I've tried the process a few times and seems like every time an item is on "fjernlager" it ends up getting delayed so i would prefer the pessimistic status here....
Btw, have another order (Eufy S340) that just got delayed (this time it's not something i need right now so I can live with the delay.
Been a customer for many years and really like Proshops efficiency but this would be something that would be great to have - meeting their own expectation when it comes to estimated delivery. Hate to be disappointed. :)

Quick, problem free service and delivery..

Fast, timely and reliable. Kept the time line and item purchased, well packed, originsl snd to full satisfaction.