Bought a refrushed laptop: the machine was of high quality and I was happy with that. However, the Windows 11 Pro license installed on the machine did not work / did not activate and Proshop was not... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered christmas gilf and it should have been arrived before christmas, but it didn't. But that's not all, speakers are still missing and seem like courier service don't know where my package is. W... See more
Company replied
Other shops were selling very exact same product more expensive. ProShop was the only one with this price. Shipping was around 5 working day which is okay. I expected a bit faster, but in the product... See more
Great electronics shop, with free shipping to Finland. Here, I frequently find the best deals, much better than elsewhere. Also, I had to return an expensive item once, which had shipping damage. It w... See more
Company details
Information provided by various external sources
Laaja valikoima, halvat hinnat ja nopea toimitus – Proshopilta löydät aina ajankohtaisimmat tuotteet parhailla hinnoilla.
Contact info
Finland
- www.proshop.fi
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to made order and quick delivery
Easy to made order and quick delivery! Reason why I select Proshop was cheapest price.
Overall very underwhelming experience
They are using Postnord which makes the delivery time to be very unreliable. Also, be ready to pay 10€ if you need to return something.

Reply from Proshop
Order is unpredicted
Don't expect the order to be processed during 1-2 days. I ordered a Nokia G21 at 1/3 as the price is competitive to other stores. It has still been processing until 4/3 without any update.
What I don't like is the order says it'd be delivered at 08-03-2022 - 11-03-2022 but one day after that, the website siliently jumps to 1 more day later. Who knows what's next.

Reply from Proshop
Everything went well with my order and…
Everything went well with my order and the product! No delay, I'm happy.
quite good service !
High-quality materials of the product
High-quality materials of the product, easy assembly, fulfills all functions.
Reliable source of gadgets in the shortage!
I ordered my PC from this site. The prices are very good and they provided modification to the systems too! unlike any other OEMs, some modifications are very important such as power supply grade and SSD brand and capacity. I was long looking for a system with Ryzen 5 and RTX 3060ti graphics. Only this site provided me with such configuration. All other alternatives had either Ryzen 7 or did not have 3060ti.
However, options are a bit limited on what products you are allowed to select. For instance I would have bought a Nactua CPU cooler if they had any or would bought a Fractal case.
My order arrived exactly at the first day of estimation which is suprisingly good!
PC case
Ordered PC case, it came quickly. Price was the lowest among other shops.
So far so good
So far so good, will continue to buy new items if they are cheaper than other merchants
Good experience
Friendly customer service. Fast delivery. Good prices. No complaints!
I’ve had a good experience
I’ve had a good experience. Delivered in less than a week, all good, no problems whatsoever with my order
This was the website with the cheapest…
This was the website with the cheapest price of the product I was looking for! The delivery was very fast, it came much earlier than expected and the product is also exactly as expected. Thank you! (Ordered from Finland)
I got an email that my order has been…
I got an email that my order has been pushed forward two times, after 2 weeks went by i got another email saying i will not be recieving my order?? Would not recommend this to anyone.

Reply from Proshop
18 TB HDD order
18 TB HDD order. Ordering was smooth, delivery fast. Packaged very well. No problems at all.
Great selection of electronics and good…
Great selection of electronics and good prices with quick delivery of products. Definitely shopping with them again!
Replacement for broken monitor took over a month to get
We bought a Dell monitor but it was broken on arrival. We immediately shipped it back for repair, using the return address to the Finnish Proshop address that they had provided. However, they sent it on to the Danish Proshop, and it was then from there sent to a third party. It ended up being more than a month before we got it again, and we also had to carry it from the post office rather than have it delivered to the door as the original shipment was. If we had instead used our right to cancel the purchase and had immediately bought the same monitor from a different shop, we could have gotten it in a fraction of the time. We will not buy from this shop again.
As to their answer below, I did not misunderstand anything. I followed all their instructions on their website for how to handle complaint cases. I created a complaint case with their support before I sent anything. They did not inform me about the Dell program. And the Finnish return address was the one provided by ProShop themselves in relation with the complaint case.

Reply from Proshop
Very slow service
Very slow service. Takes week to get the packet packed, even everything is in stock. Prices are ok. There are better alternatives for the same price. Would only order here if you don't have any other choice.

Reply from Proshop
Got the product on time
I received my order on time and their customer services was also helpful in answering my question. Product, I bought was quite cheaper than the market and they also packed it well for shipment.
Propshop is my go to electronics retailer period
Propshop is my go to online retailer for electronics and computers. I've ordered a ton of things through them over the last 12-16 months and never had any issues whatso ever.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







