iMobile Pro Tech Experts Reviews 

2,395
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professional staff, who are noted for their helpfulness, patience, and efficiency in handling various tasks. Many people found the overall process smooth and stress-free, often highlighting the excellent customer service and reasonable pricing. Reviewers frequently mentioned quick and professional service for repairs and new phone setups. Consumers appreciate the staff's ability to resolve issues effectively, often without additional cost, and their expertise in seamlessly transferring data and setting up new devices. People also noted the wide range of services, from complex repairs to providing new handsets and accessories, all delivered with a friendly and attentive approach.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction with the... See more

Price

Users describe positive interactions with price, with many reviewers finding the prices to be very good and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited the I Mobile Bromley branch to buy my new Samsung S25 Ultra, and the service was absolutely exceptional. The team looked after me for over an hour and a half, transferring all my data fr... See more

Rated 5 out of 5 stars

Bought a new iPhone. Confess to being a bit worried when we realised this isn't an official Apple Store but the service we received was way better than we'd experienced in the official stores and we... See more

Rated 5 out of 5 stars

After being told by several retailers they could not help, iMobile in Epsom successfully transferred all the data from a Samsung S10 with a broken screen to a new phone. Mona was really pleasant to de... See more

Rated 5 out of 5 stars

Went into the Wakefield branch to get a battery replacement and was told that It wasn't necessary - just a new back glass from where I'd attempted a dodgy repair myself! Half the price I thought it... See more


Company details

  1. Mobile Phone Repair Shop

About iMobile Pro Tech Experts

Written by the company

iMobile is UK’s leading smartphone and tech product retailer. With a wide range of services and multiple locations, iMobile is the fastest growing mobile business with its excellent services and reliable products

With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.

We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.

Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.

We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.

We offer a wide range of smartphones and electronic gadgets at unbeatable prices.

We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.

We do a quality inspection of all our products before listing them for sale

You can always find the one you like, and we will provide you with the best price.

We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.

With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.

We are committed to taking care of your devices.

Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!

Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.

With iMobile, you can buy with confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,395)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

After being told by several retailers…

After being told by several retailers they could not help, iMobile in Epsom successfully transferred all the data from a Samsung S10 with a broken screen to a new phone. Mona was really pleasant to deal with and did everything for us. I would highly recommend them for phone repairs.

July 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Can't speak for phone repair but…

Can't speak for phone repair but selling fake NeeDohs that are dangerous is not ok. The amount of work getting the toys back from those gifted to - and reporting to trading standards...

July 1, 2026
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Rated 5 out of 5 stars

Store Manager Fahad is one of the best…

Store Manager Fahad is one of the best lads I have ever dealt with, he helped me with a brand new phone as well as offered me a full set up for the phone. Prices was really cheap as compare to other shops in town along with the best service. Thank You

May 13, 2026
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Rated 5 out of 5 stars

Fabulous staff

Sam helped us today . He was so polite , so professional and gave us some great advice . We will definitely use imobile again as really appreciate the face to face advice and support.
His colleague was also great referring us to Sam .

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

I went to IMobile today and was so…

I went to IMobile today and was so welcomed by Florin and another guy. They were so helpful and friendly and made my experience wonderful.
I will definitely be coming back, thanks guys.

April 23, 2026
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Rated 5 out of 5 stars

Revisited the nottingham store

Revisited the nottingham store. Current manager has a brilliant customer service and honestly can't fault the service provided to me today. I will totally recommend.

April 4, 2026
Unprompted review

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