Alfie was super helpful on the telephone, and, when I arrived to have the tyres replaced his colleagues were straight onto the job. Definitely think they're helpfulness has improved.
Company replied
Location
Switch locationUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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See what reviewers are saying
I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... See more
Company replied
Excellent service. Great price. Done quickly and efficiently. Would be nice to have someone on reception.
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... See more
Company details
About Protyre Autocare - Alcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom
- 01789 764033
4.7
Excellent
1K reviews
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Excellent service
Excellent service. Great price. Done quickly and efficiently. Would be nice to have someone on reception.
August 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Alfie was super helpful on the…
Alfie was super helpful on the telephone, and, when I arrived to have the tyres replaced his colleagues were straight onto the job.
Definitely think they're helpfulness has improved.
August 12, 2026
Reply from Protyre Autocare - Alcester
Hello Suzanne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Alcester
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly helpful staff
Friendly helpful staff, dealt with promptly with no issues. Clean tidy waiting area
July 29, 2026
Reply from Protyre Autocare - Alcester
Dear Sarah,
Thank you very much for leaving us this 5-star review.
We are delighted to hear that you found our staff friendly and helpful, and that you were dealt with promptly at our Alcester branch.
We also appreciate your kind words about our clean waiting area.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Quick and efficient service and mot
Quick and efficient service and mot, good communication.
July 31, 2026
Excellent service
Excellent service, fixed my puncture in no time thanks alfie and adam great staff 👍
August 1, 2026
Unprompted review
Reply from Protyre Autocare - Alcester
Hello Denis,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service on time
Good service with nice guy's, will use you again. Reasonable price
July 29, 2026
Reply from Protyre Autocare - Alcester
Hello Diane,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really satisfied with the welcome and…
Really satisfied with the welcome and service provided to me thank you 😊
July 29, 2026
Reply from Protyre Autocare - Alcester
Hello Jeremy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service! I took my VW Golf in for two new rear tyres, and the service was first-class from start to finish. Friendly, professional, and efficient. Highly recommend!
July 29, 2026
Reply from Protyre Autocare - Alcester
Dear R Creed,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Alcester
Hello Alison,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Alcester
Hello Gillian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Alcester
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Superb service. Definitely recommend
Friendly professional staff and very good service, highly recommend these guys!
July 22, 2026
Reply from Protyre Autocare - Alcester
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Alcester
Hello Rod,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and very efficient first class
July 15, 2026
Reply from Protyre Autocare - Alcester
Hello Bill,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great friendly service
July 15, 2026
Reply from Protyre Autocare - Alcester
Dear Shaun Hancock,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch .
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Pit stop very slow
Tyres were exactly what I needed at a good price but had to wait for an hour and a half to be fitted even with an allotted time slot.
July 11, 2026
Great Mot.
Really nice garage and this is the second time I have used them and will do again.
July 10, 2026
Reply from Protyre Autocare - Alcester
Hello Saul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Thorough attention and pleasant staff
July 15, 2026
Reply from Protyre Autocare - Alcester
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good company to deal with
We felt welcome and were dealt with promptly. Work was carried out satisfactorily.
July 13, 2026
Reply from Protyre Autocare - Alcester
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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