Protyre Autocare - Ashbourne Retail Reviews 

971
TrustScore 4.5 out of 5

4.7

Waterside Road, Ashbourne, DE6 1DG Derbyshire, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Really pleased with the service at Protyre. The team were helpful from the moment I walked in, explained everything clearly, and got the issues sorted without any fuss. Work was done properly and I le... See more

Company replied

Rated 4 out of 5 stars

Choosing tyres was quick. A bit shocked by price but not bought any for a long while, hence change. Given a view as to other suggested purchases to go with new tyres. Offered £30 off Dunlop Tyres fitt... See more

Rated 5 out of 5 stars

Very professioal in approach. I did not have to wait long for the work to be completed. The vending machine is a good idea especially as nowhere to have a drink while waiting.

Company replied

Rated 5 out of 5 stars

Very helpful as they always are at ashbourne. Had troulble with locking nut . But they solved the problem .

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, United Kingdom

  • 01335 289530

4.7

Excellent

TrustScore 4.5 out of 5

971 reviews

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4.7

All reviews

(971)

33,035 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful as they always are at…

Very helpful as they always are at ashbourne. Had troulble with locking nut . But they solved the problem .

July 29, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Mr O'Leary​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Got us on the road again at short…

Got us on the road again at short notice with all round professionalism

July 29, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Rang on the Saturday asked if they

Rang on the Saturday asked if they
Could see us they pulled us in swopped 2 tyres teslly good service .

July 29, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Cheryl​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book

Easy to book. Polite staff. Good communication. Job done swiftly. Fair price.

July 29, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Kathleen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service all round.

Great service all round.

July 27, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fabulous

Really pleased with the service at Protyre. The team were helpful from the moment I walked in, explained everything clearly, and got the issues sorted without any fuss. Work was done properly and I left feeling confident everything was taken care of. All good in general – friendly, straightforward, and reliable.

July 25, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Mr King,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professioal in approach

Very professioal in approach. I did not have to wait long for the work to be completed. The vending machine is a good idea especially as nowhere to have a drink while waiting.

July 22, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good experience and very good…

Very good experience and very good service.

July 22, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as usual

Great service as usual.
Friendly, knowledgeable staff, reasonably priced.
Definitely recommend and will use again.
Thank you.

July 17, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Sandra,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient service

Very efficient service , helpful polite and kept us well informed

July 15, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Lesley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Jon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team quick service

Great team quick service

July 8, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Alison,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Kevin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Choosing tyres was quick

Choosing tyres was quick. A bit shocked by price but not bought any for a long while, hence change. Given a view as to other suggested purchases to go with new tyres. Offered £30 off Dunlop Tyres fitted but invoice only shows £25 off per pair. Something to watch in future. Overall satifactory and quite efficient service.

June 26, 2026
Rated 5 out of 5 stars

Great tyre services

Good booking system and excellent service

July 3, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Vincent,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They are friendly

They are friendly, helpful, efficient and always stick to the time quoted

July 1, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Celia,

Thank you very much for leaving us this 5-star review. We are delighted to hear that you found our in centre team friendly, helpful, and efficient, and that we consistently met the quoted times. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Staff was excellent

Staff was excellent, particularly the Manager Price match Cosco excellent service prefer to use local suppliers well done guys

July 1, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Mr Finley​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service, fast and efficient. Checked everything thoroughly as always. Very friendly staff and excellent communication.

June 29, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Simon​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy tyre change!

Easy to book then in and out in half-an-hour for my tyre to be fitted. Always helpful, reliable and efficient.

June 24, 2026
Protyre Autocare - Ashbourne Retail logo

Reply from Protyre Autocare - Ashbourne Retail

Hello Francis​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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