Really easy and straightforward experience from start to finish. Online ordering was simple, and when I arrived the staff were friendly, welcoming, and genuinely helpful. Everything was quick and prom... See more
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We have recently moved to Charing and the time came for one of our company vans to have an MOT - we've never been to ProTyre before, but we'll definitely be going back. Everything was straightfor... See more
Company replied
On the whole the service was very good. However, I would have preferred a mechanic explained exactly what work as carried out. Two new tyres had to fitted which considering two new tyres were fitted... See more
The amazing service I received Due to a kerbed split tyre and no spare, I needed breakdown who were unable to fit their spare tyre and had to take me and split tyre to Protyre (who I buy my tyres... See more
Company replied
Company details
About Protyre Autocare - Ashford The Parade
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Parade, Orbital Park, TN24 0HT, Ashford, Kent, United Kingdom
- 01233 500444
4.8
Excellent
2K reviews
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This is the second time I have visited…
This is the second time I have visited Pro Tyre and have again had friendly helpful service from the staff. They found the problem regarding my tyre and fixed it straight away.
August 26, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Very prompt service and clear…
Very prompt service and clear explanation of choices available.
August 26, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really easy and straightforward…
Really easy and straightforward experience from start to finish. Online ordering was simple, and when I arrived the staff were friendly, welcoming, and genuinely helpful. Everything was quick and prompt, and I appreciated the call to let me know when my car was ready — it made the whole process effortless. Service with a smile throughout. I’d 100% use Protyre again.
August 19, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Puckle,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to make an appointment
Easy to make an appointment . Staff are always polite and helpful. Service is prompt.
Good offers that encourage return custom
August 26, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Nikki,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and respectful staff from…
Friendly and respectful staff from ordering to fitting. Thank you.
August 21, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Adrian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Ioannis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Last Minute MOT.
Staff were friendly and very helpful. Thanks all. 👍 Price was also excellent.
August 11, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A great find! Definitely recommend!
We have recently moved to Charing and the time came for one of our company vans to have an MOT - we've never been to ProTyre before, but we'll definitely be going back.
Everything was straightforward and pleasant. We booked in (online) for a weekend MOT and then booked in again whilst at the branch for the following week, for the works to be carried out. Nothing was too much trouble, the customer experience was outstanding - very friendly guys on the service desk, and the prices for the services they offer are very reasonable too.
A great find! Definitely recommend!
August 13, 2026
Reply from Protyre Autocare - Ashford The Parade
Dear Broomsticks,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that your experience with us was straightforward and pleasant, and that you found our customer service outstanding and our prices reasonable.
We look forward to welcoming you in the future at our Ashford The Parade branch.
Kind regards
Kayliegh
Customer care - Protyre
Very professional approach
Very professional approach. Staff members found the better deal for my tyres.
August 12, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Asen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Gregory,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great friendly service from all the staff.
Always receive great attentive service at Protyre. Clean waiting lounge with a good tea/coffee machine.
Free tyre check helps especially before a mot.
Service was speedy and courteous with good prices too. I would recommend to everyone.
August 12, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Mr Henderson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Mr Lewis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The amazing service I received
The amazing service I received
Due to a kerbed split tyre and no spare, I needed breakdown who were unable to fit their spare tyre and had to take me and split tyre to Protyre (who I buy my tyres from)
I rang them,explained situation- not knowing how long I’d have to wait for recovery.the lady (sorry I didn’t get your name) rang their other branch, and confirmed they would stay open until I could get to them.
Fortunately breakdown arrived promptly, arrived at protyre, they had new tyre ready, removed split tyre, fitted new tyre and balanced etc.
Cannot praise highly enough
August 10, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Mrs Tiltman,
Thank you for taking the time to share your incredibly positive feedback!
Customer service is very important to us, and we are so pleased to hear that our team at Ashford were able to assist you efficiently during a stressful situation. We're delighted that we could get you back on the road quickly.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service is always outstanding and the…
Service is always outstanding and the work is always completed quickly and to a high standard.
August 3, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Darren,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always use them for my tyres on the…
Always use them for my tyres on the cars. All four corners done really quickly and alignment great job as usual.
August 5, 2026
Reply from Protyre Autocare - Ashford The Parade
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford The Parade
Hello Miss Cooper,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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