I have been using Protyre for many years and always, they do exactly what they say. Great service. From first call and advice to booking in. You then leave happy, knowing a professional job has been d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Booked car in for a free tyre check. Was expecting new tyres would be required, but the advice was not yet. Received a detailed report on each tyre and a recommendation on the how many miles they w... See more
Company replied
When ever I attend the Banbury branch the staff are always very friendly and happy to help Rob the manager always goes the extra mile to accommodate my booking I've been coming here for a long tim... See more
Company replied
As usual wonderful service. Drove in to the branch with a tyre issue. Within an hour the problem was resolved. Friendly and professional staff.
Company replied
Company details
About Protyre Autocare - Banbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, United Kingdom
- 01295 263149
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Banbury
Hello Mrs Wells,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Job was completed on time and to my…
Job was completed on time and to my satisfaction
September 11, 2026
Reply from Protyre Autocare - Banbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Happy to keep using
Easy booking MOT and Service,very friendly staff. Give you estimated time it will take and a phone call to let you know when ready to pick up. Reasonable prices. Will definitely keep using.
September 10, 2026
Reply from Protyre Autocare - Banbury
Hello Carole,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Hello Irene,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great customer customer service …
Great customer service very friendly staff especially rob.
September 9, 2026
Reply from Protyre Autocare - Banbury
Hello Mrs Kiteley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and seamless booking plus…
Great service and seamless booking plus great price.
September 9, 2026
Reply from Protyre Autocare - Banbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Perfect for your tyre needs
Booking and getting there was extremely easy. And the process was quick and efficient. I highly recommend them if you need to replace a tyre
September 9, 2026
Reply from Protyre Autocare - Banbury
Hello Beth,
We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Work required was done quickly and…
Work required was done quickly and efficiently and I don't believe I will be told that unnecessary work is required.
September 7, 2026
Reply from Protyre Autocare - Banbury
Hello Mr Rogers,
We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very easy to book and great service!
Very easy to book my tyre and brake inspection and the subsequent replacement of 2 tyres plus alignment. Friendly staff and good communication regarding expected time to complete their work. Great Service!
September 4, 2026
Reply from Protyre Autocare - Banbury
Hello Derek,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and professional service
September 2, 2026
Reply from Protyre Autocare - Banbury
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The men were polite helpful and…
The men were polite helpful and processional. Easy to book on line and great service.
September 2, 2026
Reply from Protyre Autocare - Banbury
Dear Jo,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from our team at our Banbury branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Banbury
Hello Lajos,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Hello Brian,
Thank you very much for leaving us this 5-star review. We always try to ensure our customer service is the best it can be, so we are delighted to hear you are happy with the service you received from the team at our Banbury centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Prompt response and service
Prompt response and service. Straight to the point solution. No delay. Beautiful customer service.
August 26, 2026
Atrocious alignment
I had tracking done here, they said it was in tolerance and showed so on their diagram. This said the car still didn't feel right, so I went to a different alignment place and they confirmed the tracking was still massively out meaning protyres machine is most likely out dated or not calibrated correctly.
August 18, 2026
Reply from Protyre Autocare - Banbury
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Banbury
Hello Vera,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and fast
August 12, 2026
Reply from Protyre Autocare - Banbury
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.