Got my son 2 new tyres due to them not being good, the manager and staff went the extra mile when had a problem but it did not defeat them they were determined to make car safe for my son and grandkid... See more
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Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... See more
Company replied
Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... See more
Company replied
Needed 4 new tyres. Ordered online, had an appointment the same day. Staff prompt & courteous. Gave me a rough time for completion of work, but finished before then. Would definitely use again.
Company replied
Company details
About Protyre Autocare - Beccles
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
- 01502 717885
4.6
Excellent
1K reviews
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Appointment was a little later due to…
Appointment was a little later due to waiting for another car to finish ac process
June 23, 2025
Excellent service
Excellent service. Booking was easy, drop off was easy. The chap behind the counter was fantastic - he’s an asset, keep hold of him at all cost!
Job completed quickly and professionally. Will be back when needs be
June 18, 2025
Great service
Great service.
Price was keen and staff helpful and friendly. The wheels they were fitting the tyres to for me are extremely expensive and their tec took the time and trouble to make absolutely sure that they didn't mark or damage them.
Would happily recommend to anyone.
June 7, 2025
Very pleasant to deal with
Very pleasant to deal with, do what they say they will do. Have to order online to get best deals. Very quick to answer queries, less than 1 hour
June 11, 2025
Great service at short notice thanks
June 11, 2025
Always efficient
Always efficient. Been using You for years. That in itself must speak volumes about your Company. See You in the future.
June 3, 2025
Very knowledgeable very helpful and…
Very knowledgeable very helpful and went out of there way when I needed help with a problem
May 22, 2025
Straightforward to deal with
Straightforward website for booking in and the service is completed promptly so I am not waiting around for longer than you would expect.
May 19, 2025
Swift repair in acceptable…
Swift repair in acceptable surroundings. Comfortable chairs and helpful staff.
May 21, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Scammers
I took my car in for an air con regas. This they did well and no complaints there. However, they also told me that my engine mounting was in danger of coming loose and damaging my engine, and that I should not drive it without it being seen to, at a cost of £500 parts + labour. My son also had a similar experience with this company.
I decided to get a second opinion with a independant mechanic.
He said that that there is nothing wrong with the engine mounting, and that this company are known as standard practice for finding extra things wrong to bring more work in, even if there is nothing wrong, or very little. This is a disgusting thing to do to people. I was worried and frightened of taking my grandchildren in the car.
May 14, 2025
Reply from Protyre Autocare - Beccles
Dear J Barnett,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great service from start to finish and…
Great service from start to finish and staff very helpful
May 14, 2025
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