Very good value for money tyres and great service. Knowledgeable staff both in the call centre and the excellent mechanics who can guide you on the best tyres for your needs, find an appointment time... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very good value for money tyres and great service. Knowledgeable staff both in the call centre and the excellent mechanics who can guide you on the best tyres for your needs, find an appointment time... See more
Company replied
The team in Belper were amazing. I made the mistake of ordering the tyres on-line and they didn’t arrive for my appointment time. However, the man in charge that morning reorganised everything and I r... See more
Company replied
Polite, trustworthy, friendly and efficient staff, good local prices and choice of tyres on web site and on time service with no attempt at upselling. Everything you could want.
Company replied
Protyre recently did rear disc and pad change at short notice with no fuss. They checked around the car and reported the rear shocks (MoT advisory) had deteriorated and were also changed in the same v... See more
Company replied
Written by the company
Written by the company
4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly prompt service but my new tyre wasn’t pumped up to correct level so I had to do that myself
My puncture was fixed promptly and efficiently. The engineer explained what he had done clearly and obviously took pride in his work

Reply from Protyre Autocare - Belper
Got me in Quickly and swapped the tyres round as requested. Great service.

Reply from Protyre Autocare - Belper
Beware of how Grant(branch manager) works at Belper branch. He redeemed my groupon voucher for air con top up and didnt even top it up, making technical excuses - especially when he reassured me he wont redeem voucher if any faults. Lies and very unprofessional service here. Avoid this place otherwise u will get ripped off like i did.
Update - still waiting for call from Area Manager if they are bothered!
2nd update - Area manager (Chris) called and as expected more bs, lies and bias towards his mate Grant. Accusing me of lieing!
Now want me go to a branch to take gas out of my car, what a plonker!
Avoid this company as it's shite.

Reply from Protyre Autocare - Belper
Although there was a minor problem the team went the extra mile to rectify it.
Sometimes things do go slightly adrift but how people deal with it is very important

Reply from Protyre Autocare - Belper
Team gave me great advice on tyres and made sure i got the right size. fitted them quickly and got me back on the road quickly.

Reply from Protyre Autocare - Belper
The staff were immediately helpful and sorted out the problems that I had with my car.

Reply from Protyre Autocare - Belper
Appointment system worked very well, guys at the depot knew their stuff, fast, efficient and friendly.

Reply from Protyre Autocare - Belper
Excellent staff and very knowledgeable, have used several times

Reply from Protyre Autocare - Belper
Superb customer service went the extra mile to make me feel a valued customer.

Reply from Protyre Autocare - Belper
An absolutely brilliant garage in Belper. They helped me out with my son’s car giving friendly advice, replacing the tyre, windscreen wipers and sorting the alignment. I would not hesitate to recommend this garage to anyone. Thank you!

Reply from Protyre Autocare - Belper
Really helpful at the Belper branch, went in as I need my aircon doing. Then asked about some prices on tyres and got a good deal on some premium tyres that wasn’t much more than mid range so really pleased I asked. Grant and Josh were both very helpful throughout booking it in to when I was handed the keys back! Would definitely recommend the Belper branch really friendly and helpful.
Great bunch of folks. I booked wrong day, they moved it no question after calling.
Turned up and they got to it - finished quickly even used a towel on the seat. My car is toe-in from factory and the guy didn't want to set it to 0-deg since Honda didn't so they gave me a full refund on the tracking.
Absolutely amazing I know full well other tyre places would have either ignored the setup or not done it and charged anyway.
Top marks honestly, deffo going here next time too.
Had a puncture in tyre and needed it early next day to travel a distance
They arranged a tyre immediately and fitted early next day so I could be on my way
Can’t speak highly enough of staff and their help
Would always recommend them
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.