Nice lads work there, got the job done, 2 new tyres and tracking. BUT, sent email enquiry querying availability of tyres, directed from their online site, no response. Tried phoning and was not ans... See more
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Great customer service. Easy to book an appointment at a time/day that suited me. Very good advice from the member of staff I saw when booking. On the day everyone was courteous and professional. Gre... See more
Company replied
Four tyres fitted in good time at the time and day agreed. I'd had a service the previous day and was advised that the tracking needed doing. Bathwicks Pro Tyres Bideford were able to do this even tho... See more
Company replied
The team here really are the best, always feel very well looked after and never forced into something I didn’t ask for! Sometimes going to a garage as a woman has left me feeling a bit open to being f... See more
Company replied
Company details
About Protyre Autocare - Bideford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Pill, Kingsley Road, EX39 2PF, Bideford, North Devon, United Kingdom
- 01237 423443
4.8
Excellent
1K reviews
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Just very polite and very helpful…
Just very polite and very helpful explaining the two advisories I had
They were on time
July 27, 2026
Nice lads work there
Nice lads work there, got the job done, 2 new tyres and tracking.
BUT, sent email enquiry querying availability of tyres, directed from their online site, no response. Tried phoning and was not answered. Later told phone line is not working properly. Might be an idea to add this info to online site.
July 27, 2026
Time wasters
Tyres ordered for fitting, I turn up for booked appointment and they're not in stock, couldn't be bothered to tell me in advance, wasted my time and a refund takes 3 to 5 days, funny as they took payment instantly. Utterly pointless waste of time.
July 27, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Bideford
Hello Mr Lamey,
We are pleased to hear you found our pricing fair and our service prompt. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Bideford
Hello Darren,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Nicky,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cannot fault the service
Cannot fault the service, excellent from start to finish. Thanks guys.
February 25, 2026
Reply from Protyre Autocare - Bideford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Arrived at protyres bideford excellent…
Arrived at protyres bideford excellent customer service and freindly staff highly reccomend
July 17, 2026
Reply from Protyre Autocare - Bideford
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Ralph,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Graham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Nicky,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Shirley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bideford
Hello Martyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
Great customer service. Easy to book an appointment at a time/day that suited me. Very good advice from the member of staff I saw when booking. On the day everyone was courteous and professional. Great value for money, a great job done. Very happy with this experience and my two new tyres.
June 30, 2026
Reply from Protyre Autocare - Bideford
Hello Lesley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Had air con re gassed
Had air con re gassed. Was able to get an appointment quickly, and no hassle with the entire process.
June 17, 2026
Reply from Protyre Autocare - Bideford
Hello Mrs Grigg,
We would like to thank you for sharing your feedback regarding the service you received at our Bideford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant garage as always
Brilliant garage as always, both vehicles MOT'd. Needed three new tyres on the van, all three were in stock. Really friendly knowledgable staff.
June 29, 2026
Reply from Protyre Autocare - Bideford
Hello Luke,
We're so pleased to hear you had such a positive experience with us for both your vehicles' MOTs! It's great that we had the tyres you needed for your van in stock. We appreciate your kind words about our friendly and knowledgeable staff in centre.
Best regards,
Eddie
Customer Care - Protyre
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