Ive been using this tyre company was Bracknell tyres. I never now ring around to find the best deal. The staff are extremely helpful should you have a puncture and ectremely helpful in getting tyre... See more
Company replied
Location
Switch locationUnit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB
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Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not arrived and if they were they could not be fitted as staff had a bad back!! Had to wait anot... See more
Company replied
Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... See more
Company replied
Absolutely brilliant service from Raf and team at ProTyre in Bracknell. Had all four tyres on my car replaced here. Could not fault service, timing or price. Staff are friendly and Raf is just a gr... See more
Company replied
Company details
About Protyre Autocare - Bracknell
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, United Kingdom
- 01344 411323
4.7
Excellent
2K reviews
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Efficient, friendly service
The service was quick, efficient and friendly. Thank you!
September 16, 2026
Reply from Protyre Autocare - Bracknell
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Did the Jon!
Prices were competitive, however tracking pricing was not as clear as anticipated. Faced with a potential additional £100+ for rear tracking which was not reflected on the online booking platform.
September 16, 2026
Reply from Protyre Autocare - Bracknell
Hello Jo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bracknell
Dear Theresa Peterson,
Thank you for bringing this to our attention. We are sorry to hear that you were not happy with the level of customer service received.
We can confirm that this has been raised with the management team, they will investigate this with the centre and will be in touch with you as soon as possible.
Best regards,
Eddie
Customer Care - Protyre
Customer service improvement
The customer service did get a massive improvement, Keith is more than capable to be in charge of the branch. Keep going mate you're doing an amazing job and thank you for looking after me that day.
September 9, 2026
Unprompted review
Reply from Protyre Autocare - Bracknell
Hello Alexandru,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bracknell
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Another great service from Protyre..
Another great service from Protyre... Top marks Keith and fitters... Highly recommend... Thanks John
September 9, 2026
Reply from Protyre Autocare - Bracknell
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bracknell
Hello Terry,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Ordering on line Issues
Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not arrived and if they were they could not be fitted as staff had a bad back!! Had to wait another 3 days before fitting. Following this post I have been contacted by protyre to discuss and remedy the issue so others do not have the same issue which is certainly a positive step and approach to respond to customer feedback and restores faith that customers are listened to and action is taken. Thanks
September 7, 2026
Reply from Protyre Autocare - Bracknell
Dear Paul,
We sincerely regret the inconvenience you experienced with your tyre order and fitting appointment. We understand your frustration with the delay and the issues encountered on the day. We have passed on your feedback to management.
Best regards,
Eddie
Customer Care - Protyre
Reception welcoming
Reception welcoming, staff knowledgeable friendly and professional.
August 24, 2026
Reply from Protyre Autocare - Bracknell
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional and friendly team
Very professional and friendly team. Knowledgeable and helpful in making the right choice for your requirements and budget.
September 2, 2026
Reply from Protyre Autocare - Bracknell
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Extreemly helpful and friendly staff
Extreemly helpful and friendly staff. work efficiently carried out.
August 31, 2026
On my arrival at the reception the…
On my arrival at the reception the gentleman was very polite and provided good customer care then after the work was carried out the mechanic was as well very friendly and polite
August 31, 2026
Reply from Protyre Autocare - Bracknell
Hello Sunny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Bookings were not confirmed twice
Bookings were made twice for tyre fitting via black circle. Both time the staff did not confirm the online booking. So no tyres were dispatched. When I did get through to someone in the office, I was told they were too busy to do black circle bookings. In fact the guy was not bothered about doing them. Pity as they have been brilliant in the oast
August 26, 2026
Reply from Protyre Autocare - Bracknell
Dear Jim,
Thank you for bringing this to our attention and we are sorry to hear that our team at Bracknell had been unable to fulfil your Blackcircles order.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Best regards,
Eddie
Customer Care - Protyre
Great customer service
Great customer service, gave the personal touch which helped making the right choice.
August 26, 2026
Reply from Protyre Autocare - Bracknell
Hello Ian,
Thank you for taking the time to share your positive feedback. We are delighted to hear that our team at Bracknell provided excellent customer service and helped you make the right choice.
Best regards,
Eddie
Customer Care - Protyre
Strongly recommend
Very efficient, very friendly and explained everything to me. I would strongly recommend Protyre. I have been using Protyre for years.
August 24, 2026
Reply from Protyre Autocare - Bracknell
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pleasant experience
They were honest and helpful. The aircon regassing was done quickly and professionally.
August 14, 2026
Reply from Protyre Autocare - Bracknell
Hello Clare,
We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Polite and understanding staff
Polite and understanding staff. Don't try to sell you something you don't need.
August 19, 2026
Reply from Protyre Autocare - Bracknell
Hello Betty,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers. We are delighted to hear that you are happy with the service you received from the team in centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Brilliant service
August 19, 2026
Reply from Protyre Autocare - Bracknell
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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