Protyre Autocare - Bradford Leeds Road Reviews 

718
TrustScore 5 out of 5

4.8

729 Leeds Road, Bradford, BD3 8BZ Bradford, West Yorkshire, GB


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Rated 5 out of 5 stars

My daughter’s car needed two brand new tyres so I popped over to Alba Tyres and spoke with William who sorted me out. He provided a great service and showed immense professionalism and carried out the... See more

Rated 5 out of 5 stars

Quick and efficient service, very attentive and professional staff and much cheaper than I was expecting. Went in on spec at 16:30 and was back on the road at 16:50.

Rated 5 out of 5 stars

Rang first and given approx time to arrive. Sadly puncture could not be repaired but new tyre fit & on our way home in 15 minutes!! Great attention to customer service....thank you!

Company replied

Rated 4 out of 5 stars

Depot manager was excellent, in fixing me up quickly. I would’ve provided five stars as a review but unfortunately the service engineer did not use seat covers.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 729 Leeds Road, Bradford, BD3 8BZ, Bradford, West Yorkshire, United Kingdom

  • 01274 666726

4.8

Excellent

TrustScore 5 out of 5

718 reviews

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4.8

All reviews

(718)

34,254 reviews in the last 12 months

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Rated 1 out of 5 stars

I have my and left everything went…

I have my and left everything went smooth when he was taking my key, After the tyre change I ask the person about my previous condition of my two tyre he was not bothered to discuss and he’s annoyed to replying me and looking at another customer or worker with high vis jacket near the coffee machine (smiling), straight away try to avoid me. Look he’s busy I paid £157 not happy won’t come agin.
I’m taxi driver I notice inner side was start worn in its a premium tyre Bridgestone paid nearly £160 in feb rear look almost new that’s why just try to ask some questions he’s not fit for the job

July 30, 2025
Protyre Autocare - Bradford Leeds Road logo

Reply from Protyre Autocare - Bradford Leeds Road

Dear Mohamed fayaz Hussain farook ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bradford Leeds Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Brilliant team

The staff where friendly and attentive. I had a issue with my air con system. They took their time to find the fault and reccomend remediation.

July 30, 2025
Rated 5 out of 5 stars

I went to get my A/C gas re filled

I went to get my A/C gas re filled. Lewis in particular got straight to it, whilst making conversation about both our love for cars. I was done and dusted within 30 minutes even though I turned up near closing time. Would recommend

July 23, 2025
Rated 1 out of 5 stars

Very bad and low level customer service from ProTyre, BRADFORD

Very bad and low level customer service received from "ProTyre"(Bradford). First for today (10/07), I booked my friend's Black Mitsubishi Outlander for Air Con gas filling at 9:15 AM. Every thing went good, so I told my daughter to book her car for coming Saturday (12/07) . And same day (10/07), I gave them call at 11:31 AM to book my wife's car for aircon gas filling. The car was booked for 1:00PM. I arrived 12:45 PM at garage, one of the employee took car key from me and took car inside the garage. Then another employee came in shouting in the waiting area that another customer is waiting for one and half hour & his car should go first before mine.

He just told me that I have to wait another hour or more, So I asked him that my appointment time was 1:00 PM and I also came 15 minutes early, that's not my fault, why should I wait!. I specially took time off from my work, for this appointment. If you were running late then you should rung me and I wouldn't come, But he rudely replied that "now I am telling you that we are running late, either I would wait or leave?"

When I told him that my daughter car is booked as well. So he start asking me her details for he can cancel her appointment as well.

Instead he should be apologetic or humble, he was very rude and unprofessional.

At all cost avoid to going to "PROTYRE" Bradford branch.

July 10, 2025
Unprompted review
Protyre Autocare - Bradford Leeds Road logo

Reply from Protyre Autocare - Bradford Leeds Road

Dear customer  ,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

went for aircon regas

went for aircon regas - given discount code to make it cheaper - took exactly the time they said it would

July 2, 2025
Protyre Autocare - Bradford Leeds Road logo

Reply from Protyre Autocare - Bradford Leeds Road

Hello A Reeves,

We're happy to hear that you had a positive experience with your aircon regas and that the discount code was helpful. We appreciate your feedback regarding the service's efficiency.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I was impressed all round

Good advice, great service and fantastic value.
I had two new tyres fitted, and I was impressed all round.
When I rang I spoke to Billy. He immediately understood the mid range type tyre (A rating wet grip, C or better for economy) I was looking for. Explained that they had an offer on a recognised mid range brand, gave me a very competitive quote. My size was in stock. I drove to the branch and was quickly dealt with amongst the other jobs they had on.
In the past I have bought an exhaust at a different Protyre branch. That was also a great experience.
I will tell friends who ask that Protyre are my best bet for honest advice, great service and a very fair price.

June 25, 2025
Protyre Autocare - Bradford Leeds Road logo

Reply from Protyre Autocare - Bradford Leeds Road

Hello,

We're happy to hear that you received good advice, great service, and fantastic value! We appreciate you sharing your positive experience with the tyre fitting and the past exhaust purchase. It's great to know you'll recommend us for honest advice and fair prices.

Best regards,
Eddie
Customer Care - Protyre

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