The service and staff were informative and friendly and polite. Explained clearly on different tyres. Not a bad price on tyres chosen.
Company replied
Location
Switch locationUnit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW Bridgend, Mid Glamorgan, GB
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See what reviewers are saying
Excellent service. Staff has been very helpful to solve auto problems. Has been using Protyre Bridgend for years. Highly recommend to use Protyre Bridgend. Thank you P Lee
Company replied
Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were... See more
Rang up and they managed to fit me in that morning. Amazing service once again. Definitely would use again.
Company replied
Company details
About Protyre Autocare - Bridgend Pen Y Bon
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW, Bridgend, Mid Glamorgan, United Kingdom
- 01656 659152
4.7
Excellent
574 reviews
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The service and staff were informative…
The service and staff were informative and friendly and polite. Explained clearly on different tyres. Not a bad price on tyres chosen.
September 2, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Jeremy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Bridgend Pen Y Bon.
Best regards,
Eddie
Customer Care - Protyre
Rang up and they managed to fit me in…
Rang up and they managed to fit me in that morning. Amazing service once again. Definitely would use again.
September 2, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Phil,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service by the guys there very…
Great service by the guys there very happy to give 5 stars
August 31, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dropped my car off for free tyre check
Dropped my car off for free tyre check, phoned me to let me know needed two new tyres fitted within one hour. Happy man 👍
August 28, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Alan,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Air con regas
Great job from booking to completion. No issues and good customer service. Thanks
August 20, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Nicola,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Staff has been very helpful to solve auto problems. Has been using Protyre Bridgend for years. Highly recommend to use Protyre Bridgend.
Thank you
P Lee
August 24, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service at competitive prices…
Excellent service at competitive prices and friendly staff
August 14, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Dear GREGORY TOSSELL,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend Pen Y Bon branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service from staff
Great service from staff. Always goes beyond to help with any problem. Thank you. Good value
August 3, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Did a good job car was ready when they…
Did a good job car was ready when they said it would be no issues will use them again
July 20, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Mr Rowlands,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent staff and service even on a…
Excellent staff and service even on a Saturday with 2 staff working!
Aircon regassed at appt time! Highly recommended!
July 15, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Ciaron,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Had a service and mot for my daughters…
Had a service and mot for my daughters car again with Pro tyre Bridgend. Excellent service as always! The staff are all great, really helpful and friendly and very reasonable prices
July 13, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Mrs Pinchers,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Website is easy to navigate
Website is easy to navigate. Good communication. Option to post keys if out of hours. Staff are polite and friendly. No longer go to my main dealer I come here instead. Thank you
July 1, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Claire,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast service and great value
June 24, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Ben,
We appreciate your 5-star review! We are delighted you had a positive experience. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Protyre at Bathwick Tyres Bridgend.
Easy to order tyres online and make an appointment for fitting. Always a good selection to choose from at good prices. At the local fitting centre, Bathwick Tyres, Bridgend, the service is always polite and efficient and after numerous visits I have never had to make a complaint about the way I was treated!
June 24, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Rees,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Damage to inside of alloy with tyre change, wasn’t told.
Noticed damage to the inside of the alloy after having two tyres changed recently. Deep scratches were near to where new weights had been fitted. Shame as I’ve used previously for other services (aircon) and have been happy with the experience. More annoyed they didn’t just own up to damaging it.
June 18, 2026
Unprompted review
Reply from Protyre Autocare - Bridgend Pen Y Bon
Dear David,
Thank you for taking the time to bring this to our attention. We are sorry this has happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Mrs Jacqueline,
We appreciate your 5-star review! We are delighted to hear you consistently receive reliable, friendly service from the team in centre.
Best regards,
Eddie
Customer Care - Protyre
DANGEROUS INCOMPETENCE
I took my car to Protyre, Bridgend to get a puncture fixed. They were very friendly, did the job, and handed over the car to me. I drove a few miles and heard some strange noises, so decided to go back to have them check that everything was okay. On my way back the brakes failed on the main road putting me and other motorists at risk, luckily I was driving very slowly and eventually the car stopped with a loud clunk. THE WHEEL HAD COME OFF! THEY HAD FORGOTTEN TO PUT THE WHEEL BOLTS ON! If I had gone on the motorway, it would have been a catastrophic pile-up. They seemed really nice, wanted to make it up to me and offered to fit all new brake pads free of charge to compensate. I was happy with that and booked the car in for an MOT. They replaced the damaged wheel that came off, which is what one would expect. But when it came to the MOT they suddenly went back on their word and decided to charge me too much for a FULL set of brake pads and discs, claiming that the new wheel was compensation enough. Do not trust these guys unless you have what they say in writing.
June 6, 2026
Unprompted review
Reply from Protyre Autocare - Bridgend Pen Y Bon
Dear Customer,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
work done at short notice by friendly…
work done at short notice by friendly and helpful staff
May 29, 2026
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Mr Thomas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from the guys in the…
Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were prepared to hang on to get the job done. Don't know if other garages would have done that. Would thoroughly recommend them for any work needed.
June 1, 2026
Very good.
Very good.
Easy to choose tyres and book online. However, I chose the wrong tyre centre of the two in the town so turned up at the wrong place. Fortunately had enough time to cross town to the correct centre. You might make the distinction clearer on the website.
When there the team were helpful and the process very quick. Well done everybody.
April 17, 2026
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