Protyre Autocare - Bridgend Princes Way Reviews 

1,958
•
TrustScore 4.5 out of 5

4.7

Bridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service as always. Lovely when the guys remember your car shows they truly take an interest in the vehicle and customer

Company replied

Rated 5 out of 5 stars

Have used Protyre and Celtic tyres as it was for over 30 years. Always well priced, fabulous honest good old fashioned customer service, with quick fitting. Will say booking on line can be a ball a... See more

Company replied

Rated 5 out of 5 stars

I booked a battery replacement on line within 90 minutes, cheapest I could find, turned up early and it was started virtually straight away

Company replied

Rated 5 out of 5 stars

I was seen very quickly and the problem was identified with the tyre. I was given good advice and recommendations for replacement tyres. As a woman I felt listened to and not taken advantage of.

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, United Kingdom

  • 01656 657424

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,958)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Called in to repair a puncture,dropped…

Called in to repair a puncture,dropped of the wheel and picked it up the following day

November 2, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Jason​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient and friendly service a friend…

Efficient and friendly service a friend recommended these and i was not dissapointed
I will be back

November 4, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always. Lovely when the guys remember your car shows they truly take an interest in the vehicle and customer

November 4, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Mr Owen​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service

Great Service, Quick Fitting.

October 26, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Lucy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good Service

Good Service

November 2, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Denis,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good prices and good service

Good prices and good service, what more could i ask?

November 2, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient and friendly service

Efficient and friendly service, every time. Brilliant !

October 26, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Penelope,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always efficient

Always efficient, always good value

October 23, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I booked a battery replacement on line…

I booked a battery replacement on line within 90 minutes, cheapest I could find, turned up early and it was started virtually straight away

October 23, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Huw​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service….

I was seen very quickly and the problem was identified with the tyre. I was given good advice and recommendations for replacement tyres. As a woman I felt listened to and not taken advantage of.

October 21, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Ms Denny,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Christopher,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great experience and value .

Great experience that started with Adam in Newport branch . 2 run flat tyres required they had stock in Bridgend , he on my phone ordered and paid for them and arranged my visit to have them fitted.
I arrived early and they had the car straight in . The only issue was the Geometry check couldn’t be done on their machine .
I await a refund re this .The staff explained everything.
Great price on 2 Pirelli 20” tyres !
Very happy .

October 15, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

2 tyres at a good price and fixed a…

2 tyres at a good price and fixed a tyre with a screw in it without charging me extra. Tracking done, car feels much better driving. Very friendly staff, free hot chocolate too. Fabulous

October 19, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Jennifer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always helpful and very trustworthy

Always helpful and very trustworthy, been using for many years, always the same.

October 19, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and professional

Quick and professional, would definitely recommend

October 19, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Marian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Its my go to garage for tyre checks

October 12, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Mrs Bell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, free hot beverage, no pushy workmen/ work-women. Competitive price.
I always use pro/tyre as I completely trust them.

October 12, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Jonathan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Booked in, work done on time and efficiently, polite staff excellent service again.

October 5, 2026
Protyre Autocare - Bridgend Princes Way logo

Reply from Protyre Autocare - Bridgend Princes Way

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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