Protyre Autocare - Bridgnorth Reviews 

765
•
TrustScore 5 out of 5

4.8

Cann Hall Road, Low Town, WV15 5AW Bridgnorth, Shropshire, GB

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Rated 4 out of 5 stars

Tyres were fitted as arranged. What wasn’t good was that I had booked for the tracking to be done and was told that the machine hadn’t recognised the model of car and therefore couldn’t be carried o... See more

Rated 5 out of 5 stars

Fast and efficient service, started fitting the tyres as soon as I arrived, they are the first tyre fitting team I have used, that understand the yellow and red dots on new tyres and where to place th... See more

Company replied

Rated 5 out of 5 stars

Jan (Bridgnorth branch) was a superstar at making me feel confident that I was getting the best service possible. Everything was explained so that I could make an informed decision about the right ty... See more

Company replied

Rated 5 out of 5 stars

Staff were friendly and able to fit in changing my tyres on the spur of the moment chance that they had time without me making a booking. In future I will book as I feel it was pure luck they had an a... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Cann Hall Road, Low Town, WV15 5AW, Bridgnorth, Shropshire, United Kingdom

  • 01746 767205

4.8

Excellent

TrustScore 5 out of 5

765 reviews

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4.8

All reviews

(765)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Easy to book. The procedure and timescale was explained to me and the end result was a fully working air conditioning system on the hottest week of the year. Absolutely marvellous!

May 29, 2026
Rated 2 out of 5 stars

Air conditioning

I was told the aircon being regassed might not work so after waiting an hour I was told it failed to regass at first but eventually regassed but to keep an eye on it because I've got an aircon leak that I never had prior to this it's not as cold as it should be and not very powerful either also I never received a receipt or paperwork

June 3, 2026
Protyre Autocare - Bridgnorth logo

Reply from Protyre Autocare - Bridgnorth

Dear Amy Frost,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Regarding you your invoice, we have just emailed this over, we do advise to always check your spam folder, just in case.

Kind regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

Very underwhelming experience

Very underwhelming experience. I made the appointment and ordered the tyres over 2 weeks in advance plus the wheel alignment service - as you would when having new tyres. However when I got there, I was told that they couldn't do the alignment because my car has air suspension. I reminded them that this potential issue had been raised during the booking process and we'd established that it didn't. The 3 guys on site then said it still couldn't be done because the car has side skirts and their lifting gear can't cope with that! They told me to go to their Worcester branch to get that done. Completely escaped them that that depot was 30 miles away. I was then told that they couldn't do the alignment because I was 15 minutes late and they had customers booked in all afternoon. However, it was clear that the place was virtually deserted apart from my car and one other the whole time I was there. I picked Protyre because of their competitive pricing but they guys could do with a little customer service training. I had to hastily book my car into an alternative garage for the alignment process which was done with efficiency and a smile.

May 22, 2026
Protyre Autocare - Bridgnorth logo

Reply from Protyre Autocare - Bridgnorth

Dear Martins,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Bank holiday service. Bridgnorth I brought itiithe…

I had a puncture and I brought itiithe car to Protyre in the hope something could be done at short notice. Everyone I spoke to was very friendly and helpful, and they inspected the tyre there and then and replaced it. I was only there about half an hour, the job done. Thank you, I was able to enjoy the Bank Holiday with peace of mind.

May 25, 2026
Rated 5 out of 5 stars

Protyre Review

I called in to get a puncture repair and ended up having two new tyres. Not what I expected but the advice was sound, the tyres were badly worn and illegal. The cost was reasonable and the service prompt and efficient. Couldn't ask for more, really.

May 11, 2026
Rated 3 out of 5 stars

When I arrived for my appointment the…

When I arrived for my appointment the site was closed , manager was on a course and guy who should have been there was ill, a guy who worked there told me what happened as nobody had keys or able to access the site or new code words for the computer , said someone would phone me , but they never did , so phoned next day and rebooked

May 6, 2026
Protyre Autocare - Bridgnorth logo

Reply from Protyre Autocare - Bridgnorth

Dear Michael Clarke,

Thank you for leaving us a review and bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. .

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Super friendly and knowledgeable staff

Super friendly and knowledgeable staff. Had a complete set of tyres fitted and a stop/start battery for a kia ceed which had stopped working but since new battery fitted all good again now and stop/start system working as it should be. Well impressed with the service they provided 👌👍 many thanks!

April 22, 2026

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