Ordered 4x tyres and booked a next day appointment on their website, turned up and within an hour the fitting was completed. Simple process, very helpful staff, and great service.
Company replied
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I called in after a car service being told that I required 2 new tyres.Both were damaged but after my visit I only required 1 as the other had a puncture and could be repaired safely.Honest service an... See more
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Paul the manager is always happy to help at short notice . His team always rectify the problems I have had with my car, and always make sure I am happy with the cost before completing the job.
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Booked an appointment time online in advance for 4 new tyres. Apparently their system does not take correct account of online bookings, so if there are walk-in customers hey are given preference. I wa... See more
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Company details
About Protyre Autocare - Bury Bunting Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 13, Bunting Road, IP32 7BX, Bury St Edmunds, Suffolk, United Kingdom
- 01284 762996
4.8
Excellent
1K reviews
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Good Service
Easy to book. Friendly staff. Comprehensive & efficent. I would use again
June 17, 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Jane,
We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bury Bunting Road
Hello Linda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bury Bunting Road
Hello Martyn,
We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The work was done as requested …
The work was done as requested and on time. They contacted me to inform of a minor detail and corrected the fault. Job well done
June 8, 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Mr Stevenson,
We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The service I received at pro tyre first class
The service I received at pro tyre was very professional and they took care of everything with regards to the work done of my wife’s car the only thing I find strange is on a gold service you don’t get a new pollen filter that would be the only thing I would say needs to change and also the price of that filter £90 for a pollen filter is ridiculous apart from that Paul and the team there are very good and I will be back also I think it’s a really good idea that pro tyres do Klarna so that you can maintain your car without the massive up front cost
June 8, 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Ryan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bury Bunting Road
Hello Mr Gower,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I could not recommend this company more…
I could not recommend this company more highly I took my car to have the air conditioning re-gased but unfortunately there was a hole in the condensing unit. They ordered the part for me, fitted it with no problems at al. Very nice guy on reception and kept me informed. I will definitely be going back there when I need new tyres very well done.
June 3, 2026
Very quick and first class service will…
Very quick and first class service will use again
June 3, 2026
Great service fast and efficient at…
Great service fast and efficient at short notice and very reasonably priced , would recommend.
May 29, 2026
Great price and service
Got my AC serviced, great price, great service, can't fault them.
May 27, 2026
Warm welcome
Warm welcome. Professional service. Work started at the appointed booking time.
May 20, 2026
Brilliant customer service work done to…
Brilliant customer service work done to a very good standard
May 13, 2026
Great Tyre Service over the Years
Have used Pro Tyre for many years for all our cars. They are always freindly and professional and give excellent advice concerning the state of your tyres.
May 13, 2026
Very nice garage
Very nice garage, very nice staff. Paul you are the best manager!! Thanks a lot!!
May 6, 2026
Very good customer service
Very good customer service, polite,
On time, free drink if I wanted,
May 11, 2026
Pro Team as good as usual
The team in Bury St Edmunds are so friendly and accommodating, would not go anywhere else.
May 11, 2026
Excellent service
Excellent service, appointment on time and good price. Pleasant staff and free coffee!
May 6, 2026
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