I booked in to have my tyres switched from summer to winter (it needs a visit every 6 months). The job was done well but at every opportunity the people in the reception area tried to "upsell". They... See more
Company replied
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Excellent service from start to finish! I will definitely be back when our other cars need tyres or work doing. Thank you.
Company replied
Great service once we had the correct tyres. Website had suggested the wrong ones and so had to wait a couple of days for correct tyres. Staff were welcoming and kept me informed of progress. Would... See more
Company replied
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... See more
Company replied
Company details
About Protyre Autocare - Buxton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, United Kingdom
- 01298 353790
4.7
Excellent
676 reviews
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Great first experience
Really easy booking system. Great waiting area. Everyone was friendly and helpful.
July 29, 2026
Reply from Protyre Autocare - Buxton
Hello Caroline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The appointment was easy to book on…
The appointment was easy to book on line and then it was on time and the work was carried out efficiently and quickly.
July 29, 2026
Reply from Protyre Autocare - Buxton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great friendly people
July 29, 2026
Reply from Protyre Autocare - Buxton
Hello Jacqueline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick prompt service friendly staff
July 24, 2026
Reply from Protyre Autocare - Buxton
Hello Mr Clarke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I like how down to earth and helpful…
I like how down to earth and helpful they are. They earn my repeat business by being understanding and not seeking to squeeze every penny out of me like some other businessess
June 19, 2026
Reply from Protyre Autocare - Buxton
Hello Tom,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buxton
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and very quick to sort the…
Very helpful and very quick to sort the work that needed doing very professional
July 22, 2026
Reply from Protyre Autocare - Buxton
Dear Mr. mr m oliver,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, and we are delighted to hear you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to welcome you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Being fobbed off
So I had my mot and was advised my tracking was out so fast forward later that day I booked in to have it done the guys did it with in five minutes so not even sure they did out
To then advise me the track rod ends needed doing and if I did it with in three weeks they would realign the tracking free of charge so booked it in for the next day so later on I thanked my usual mechanic and said it’s sorted for him to say they were pulling a fast one my track rod ends hadn’t gone like made out they just showed wear my mechanic advised me I still had over twelve months if more left before that needed doing and was livid they had tried to pull a fast one so won’t be using them again
July 15, 2026
Reply from Protyre Autocare - Buxton
Dear Tim Galley ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Staff were very helpful to get my car…
Staff were very helpful to get my car sorted and back on the road.
July 15, 2026
Reply from Protyre Autocare - Buxton
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great experience from start to finish
Great experience from start to finish. The staff were helpful. Very happy with the service and would recommend this garage to others.
July 15, 2026
Reply from Protyre Autocare - Buxton
Hello Debbie,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service and advice
Good service and advice - tyres at competitive prices.
Joe is always very helpful.
July 15, 2026
Reply from Protyre Autocare - Buxton
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent speedy service
July 8, 2026
Reply from Protyre Autocare - Buxton
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buxton
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
First class service
July 3, 2026
Reply from Protyre Autocare - Buxton
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buxton
Hello Greg,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tracking
Tracking - front and rear.
Work done in a timely manner and to a great standard.
June 22, 2026
Reply from Protyre Autocare - Buxton
Hello Alison,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Absolutely brilliant left the car to…
Absolutely brilliant left the car to have new tyres fitted,they realised I had ordered the wrong width phoned me straight away and told me and fitted the right ones job done at a fantastic price.
January 21, 2026
Reply from Protyre Autocare - Buxton
Hello Jonathan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I had no appointment but was alarmed by…
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey.
I called in and was helped immediately by Dan making my long drive home worry-free.
What super service - cheerful and concerned. Put me at ease at once.
Well done, garage, on such a positive can-do attitude 👏 and thanks again, Dan
June 25, 2026
Unprompted review
Reply from Protyre Autocare - Buxton
Hello Colette,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good friendly welcome on reception told…
Good friendly welcome on reception told how long I would be great service from start to finish and best price for premium tyres will definitely return
June 24, 2026
Reply from Protyre Autocare - Buxton
Hello Kev,
We truly appreciate you sharing your positive experience with us. We are delighted to hear that you received great service from the team in centre and found our tire prices competitive. We look forward to your next visit!
Best regards,
Eddie
Customer Care - Protyre
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