I called in with a slow puncture and visible nail in my relatively new tyre, having been told by a nationwide tyre chain that it couldn’t be repaired. I was out again within 25 minutes with the tyre r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been using this branch, albeit formerly as Celtic Tyres, Cardiff, around 40 years. The main reasons being the staff’s honesty, integrity and quality of service, together with the company’s comm... See more
Company replied
Great staff and good service in general but nearly totally let down this recent bank holiday. Unfortunately Google and their website all stated it was open but it was fully shut when I arrived. Other... See more
Company replied
friendly efficient staff, good competitive pricing. Been a customer for over 40 years from when Celtic Tyres were there.
Company replied
Company details
About Protyre Autocare - Cardiff Brindley Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Brindley Road, off Penarth Road, CF11 8TX, Cardiff, Cardiff, United Kingdom
- 02920 221201
4.9
Excellent
676 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Faultless service
October 28, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Jonny,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I called in with a slow puncture and…
I called in with a slow puncture and visible nail in my relatively new tyre, having been told by a nationwide tyre chain that it couldn’t be repaired. I was out again within 25 minutes with the tyre repaired at a fraction of the cost of a new tyre. Absolutely brilliant service.
October 28, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Speedy repair and checked all the tyres…
Speedy repair and checked all the tyres for me
October 28, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Mrs Eaves,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly
Friendly, good advice, walked us through all the options and very efficient.
October 26, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Dennis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Went in to have tyre change
Went in to have tyre change. Strait in wheel of tyre changed and away in about twenty minutes. Done and dusted quickly
October 26, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Robert,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and price
October 26, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The best Place for tyres
friendly efficient staff, good competitive pricing. Been a customer for over 40 years from when Celtic Tyres were there.
October 17, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
40+ years of quality service
I have been using this branch, albeit formerly as Celtic Tyres, Cardiff, around 40 years. The main reasons being the staff’s honesty, integrity and quality of service, together with the company’s commitment to fair pricing. My most recent visit a few days ago only served to reinforce the positive views I already held.
October 19, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Dear Mr Stewart,
Thank you for taking the time to share your really positive feedback!
Loyalty over such a long period is incredibly important to us, and we are absolutely delighted to hear that our team's honesty, integrity, and fair pricing have consistently met your expectations for four decades. It is wonderful to know that your most recent visit continued to reflect the high standards of service we strive to maintain.
We will look forward to welcoming you at our Cardiff Brindley Road branch again in the future,
Kind regards
Kayliegh
Customer care - Protyre
People knew what they were doing and…
People knew what they were doing and got on with it.
October 16, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Ken,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Excellent customer service. Good value and efficient work.
October 14, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient &polite.
October 12, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, pleasant guys at counter, specific tyre cheaper than other providers.
September 21, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello RG,
We're so happy to hear you received excellent service and found our team in centre pleasant, along with a great price on your tyre! Thank you for your kind words.
Best regards,
Eddie
Customer Care - Protyre
Very professional service…
On calling into Protyre I was attended to immediately, after waiting only 20 minutes the car tyres were put on and the car ready to go. Price was reasonable. Cheers
September 16, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great staff
September 9, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
We received an excellent service and both of the two members of staff who attended to us were very attentive .
September 2, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Anna,
We would like to thank you for sharing your feedback regarding the excellent service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Cardiff delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Been a regular at Celtic tyres for the…
Been a regular at Celtic tyres for the past 40+ years. Always good service and keen pricing — would recommend 👏👍
August 31, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Howard,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful team and suitable tyres in…
Very helpful team and suitable tyres in stock
August 31, 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.