Protyre Autocare - Chesham Reviews 

593
TrustScore 4.5 out of 5

4.7

Moor Road, Unit 33 Chess Business Park, HP5 1SD Chesham, England, GB


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Rated 5 out of 5 stars

I have used ProTyre at Chesham on three separate occasions and have received great service each time. Two vehicles have had four new tyres (Both Falkens which I have been very pleased with also) and... See more

Company replied

Rated 5 out of 5 stars

First time I’ve used Protyre. Very impressed!!! I booked a service, wheel balance and tracking. Since the wheel balance and tracking was done, it’s like driving a different car. The rid w and ste... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Protyres! The staff were extremely friendly, polite, and helpful from start to finish. They made the whole experience easy and stress-free, and I really appreciated how welcomin... See more

Company replied

Rated 5 out of 5 stars

I recently took my car to Black Boots Tyres - Team Protyre to get 4 new tyres fitted, and the service was outstanding. ​Luqman looked after me and made the entire process seamless. He was extremely... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Moor Road, Unit 33 Chess Business Park, HP5 1SD, Chesham, England, United Kingdom

  • 01494797820

4.7

Excellent

TrustScore 4.5 out of 5

593 reviews

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4.7

All reviews

(593)

33,287 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service from Luqman and the team, tyre tread and brake pad checks all conducted free of charge.

September 2, 2026
Unprompted review
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Dear Dave,

We would like to thank you for sharing your feedback regarding the excellent service you received at our Chesham branch.

We are delighted that the team provided complimentary tyre tread and brake pad checks.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Professional

All good very professional service and everything explained from start to Finnish.
Good on price

August 28, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Chesham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from Protyres

Excellent service from Protyres! The staff were extremely friendly, polite, and helpful from start to finish. They made the whole experience easy and stress-free, and I really appreciated how welcoming and professional everyone was. The service was quick, efficient, and the quality of work was great. I would definitely recommend Protyres to anyone looking for reliable service and genuinely nice staff. I’ll definitely be coming back!

August 26, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Mr Umair,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team.

We will look forward to welcoming you in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

August 26, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello David,

We appreciate you taking the time to leave us a 5-star review of your experience at our Chesham centre. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

First time I’ve used Protyre

First time I’ve used Protyre. Very impressed!!! I booked a service, wheel balance and tracking. Since the wheel balance and tracking was done, it’s like driving a different car. The rid w and steering is much improved. The staff are all helpful and very knowledgeable.
I was so impressed, I will continue to use Protyres for servicing and tyres.

August 11, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Martin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Caterham.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Extremely polite and helpful

Extremely polite and helpful. Highly recommended.

August 14, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very quick and cheap

August 13, 2026
Unprompted review
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Kris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service Everytime!

I have used ProTyre at Chesham on three separate occasions and have received great service each time. Two vehicles have had four new tyres (Both Falkens which I have been very pleased with also) and an Aircon re gas. All were a great price, service was excellent, staff very polite and knowledgable and facility clean and tidy and welcoming as a waiting area. I will continue to use ProTyre Chesham for this great service at competitive prices!

August 12, 2026
Unprompted review
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, very efficient. Thank you

August 12, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Joanne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service and care as…

Excellent customer service and care as usual! Many thanks!

August 3, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Exceptional service from Luqman – 5 Stars!

I recently took my car to Black Boots Tyres - Team Protyre to get 4 new tyres fitted, and the service was outstanding.
​Luqman looked after me and made the entire process seamless. He was extremely knowledgeable, professional, and helpful in answering all my questions. The team handled everything quickly and efficiently.
​I can definitely recommend them to anyone in need of tyres or servicing. I will certainly be returning in the future!

July 31, 2026
Unprompted review
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Kevin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They did a solid job on re-gassing my…

They did a solid job on re-gassing my aircon. Prompt, efficient, friendly.

July 20, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tracking

Very polite helpful, unfortunately it didn’t resolve the issue but that’s because it was something else

July 29, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our Chesham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful fitting me in when they were short staffed, and ordering a tyre at short notice.

July 20, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Helen​,

We would like to thank you for sharing your feedback regarding the service you received at our Chesham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service.

July 22, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Senthilkumar,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good tyres at a decent price.

Good tyres at a decent price.Fitted quickly with professional care, spare and tools neatly put back in the boot and a complimentary cup of coffee while I waited!

July 13, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello William,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick kind service especially as I…

Quick kind service especially as I hadn’t booked and just limped in!! Always been great and glad they still are. Thank you everyone.

July 17, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Miss Holt​,

We would like to thank you for sharing your feedback regarding the service you received at our Chesham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent prompt service

Excellent prompt service

July 17, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Tyres were fine

Tyres were fine. Prices seemed ok however on the site ask you if you want tracking at an extra cost. Paid and then find out it was only for the front wheels. Yet test for the back and then tell you the price you paid doesnt cover the rear and it will be extra payment at the full price not the discount price you get on line.

July 15, 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Dear Lewis Clark, 

Thank you for notifying us of your concerns regarding the wheel alignment cost. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

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