Protyre Autocare - Crawley Reviews 

1,374
TrustScore 5 out of 5

4.9

76 Ifield Road, West Green, RH11 7BQ Crawley, West Sussex, GB


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Rated 5 out of 5 stars

I was able to book in and pay for my car online for an air con regas in less than 24 hours. The staff are always friendly and helpful. I left the car with them for about an hour, and it was ready to c... See more

Company replied

Rated 5 out of 5 stars

Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more

Company replied

Rated 5 out of 5 stars

Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price. Can’t recommend them e... See more

Company replied

Rated 5 out of 5 stars

I booked & paid online for an aircon regas - much better price than I could find in Brighton. Good communication after booking & location easy to find. The staff were friendly & helpful & all comple... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom

  • 01293 612211

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,374)

32,618 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly Staff & Excellent Service

I was able to book in and pay for my car online for an air con regas in less than 24 hours. The staff are always friendly and helpful. I left the car with them for about an hour, and it was ready to collect with no issues. Alan, the manager, also kindly freed the stuck cap on my coolant tank for me, which was much appreciated. Great service all round!

August 24, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Carol,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley centre. We are especially pleased to hear about the helpfulness of our centre manager.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Always great service

August 26, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Gemma,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New front tyres

Easy to book, excellent customer service and I’m very happy with the fitting.

August 10, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Nice friendly staff.

Nice friendly staff.
Will only do what is necessary.

August 19, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Melissa,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good and trust worth service

Good and trust worth service

September 15, 2025
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Zeeshan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service as I have expected over…

Good service as I have expected over the years

August 12, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I am very happy with the free tyre…

I am very happy with the free tyre check, I had this week. It has put my mind at rest. I will be using the garage again.

August 12, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Linda​,

We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always good friendly service..

Always good friendly service... wouldn't go anywhere else for mots or service...

August 10, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Jen,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Crawley.

We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Burt & the mechanics are all great guys…

Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price.

Can’t recommend them enough.

A+++

August 7, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Alan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and competitive on price

Great service and competitive on price. Alan the manager, Bert and the rest of his team are great. I am a repeat customer and will continue to use them. I always recommend these guys to friends.

November 19, 2025
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Dear Will,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Usual trouble free experience- kept…

Usual trouble free experience- kept informed and all work finished on time and as expected and at the cost quoted

August 5, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Darren​,

We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service every time

Good service every time. I recommend this brand.

July 31, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre is an excellent garage that…

Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a reputable team I genuinely trust. I’ve never been pushed into paying for extras I don’t need, and in my experience their prices are fair. I’d recommend them to anyone who wants their car properly looked after.

July 27, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Marcin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Professional, reliable and friendly team that deliver a perfect job every time at a very reasonable rate.

July 20, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Simon,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the Crawley team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Punctual

Punctual, efficient, friendly.

July 20, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Colin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

From booking to drop off and being keep…

From booking to drop off and being keep informed of any issues the team were top notch.

July 22, 2026
Protyre Autocare - Crawley logo

Reply from Protyre Autocare - Crawley

Hello Denis​,

We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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