Went for the 2nd time to Crawley for a ac re gas - price was good and added more discount from my groupon voucher. As before professional attitude and offered a coffee, all good will go again if I ne... See more
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I found it easy to contact Protyre Crawley, about an air con check and regas for my car. A time and date were booked, which suited me. I delivered the car, and I was surprised at the service and h... See more
Company replied
Extremely good service. Staff are very friendly and helpful. They give good advice and from seeing customers coming in/out while waiting for my car, they all seemed very satisfied with customer care,... See more
Company replied
Easy to book online , great prices BUT the best bit was on the day - fabulous customer service, really friendly staff & sorted my two new tyres & wheel balancing in really good time period so efficie... See more
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Company details
About Protyre Autocare - Crawley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom
- 01293 612211
4.9
Excellent
1K reviews
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Went for the 2nd time to Crawley for a…
Went for the 2nd time to Crawley for a ac re gas - price was good and added more discount from my groupon voucher.
As before professional attitude and offered a coffee, all good will go again if I need anything, thanks
July 15, 2026
Reply from Protyre Autocare - Crawley
Hello Lee,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air con regas
I found it easy to contact Protyre Crawley, about an air con check and regas for my car.
A time and date were booked, which suited me.
I delivered the car, and I was surprised at the service and how quick it was done. And I have noticed an improvement to my car's air con system.
Price wise I found the cost reasonable, compared to other garages I had checked on.
July 11, 2026
Reply from Protyre Autocare - Crawley
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and friendly
Professional and friendly. Keep me up dated with what was wrong and the price.
July 10, 2026
Reply from Protyre Autocare - Crawley
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service comfortable place will use…
Good service comfortable place will use for both my wife’s car and mine.
July 8, 2026
Reply from Protyre Autocare - Crawley
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
This time that didn't tell me exactly…
This time that didn't tell me exactly what should I do first time I should fix may roads end second time I had to change the right hand side tyre and made appointment then that asked me to change left side tyre then other appointments they should tell me at first.I am very disappointed by the services.
July 1, 2026
Reply from Protyre Autocare - Crawley
Dear Mr Beg ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Crawley branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Extremely good service
Extremely good service. Staff are very friendly and helpful. They give good advice and from seeing customers coming in/out while waiting for my car, they all seemed very satisfied with customer care, would definitely recommend, and very competitive prices.
July 6, 2026
Unprompted review
Reply from Protyre Autocare - Crawley
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Again Allan and team came up trumps
Again Allan and team came up trumps, best price for two new tyres for the Rav 4, quickly fitted and back on the road in no time!
July 1, 2026
Reply from Protyre Autocare - Crawley
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Waited for longer than expected
Waited for longer than expected, but pleased with the service
June 29, 2026
My MOT was done in the expected time
My MOT was done in the expected time, excellent service every time.
June 26, 2026
Reply from Protyre Autocare - Crawley
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
always so helpful and efficient
June 22, 2026
Reply from Protyre Autocare - Crawley
Dear June,
We appreciate your 5-star review!
We are delighted you had a positive experience with our team at our Crawley branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
The guys are friendly
June 22, 2026
The staff are extremely helpful and…
The staff are extremely helpful and polite. Being a women car owner, I feel that I never have to worry about being ripped off. I 100% recommend this garage.
June 17, 2026
Reply from Protyre Autocare - Crawley
Hello Deborah,
We are so pleased to hear you consistently receive excellent service from our in centre team. Thank you for your trust and for recommending us! We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Have used this garage before for MOT on…
Have used this garage before for MOT on my car. Staff always polite, service is good and there is somewhere to sit and wait if you wish. The garage is not far from where I live so it’s perfect for me.
June 9, 2026
Reply from Protyre Autocare - Crawley
Hello Mrs P Taylor,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have a positive experience with our in centre team and services. We appreciate your continued trust in us.
Best regards,
Eddie
Customer Care - Protyre
Great customer service
Easy to book online , great prices BUT the best bit was on the day - fabulous customer service, really friendly staff & sorted my two new tyres & wheel balancing in really good time period so efficient.
Will use again as so good
June 17, 2026
Reply from Protyre Autocare - Crawley
Hello Sue,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good customer service.
June 15, 2026
Reply from Protyre Autocare - Crawley
Dear Robert Noyce,
Thank you for your review!
We’re so pleased to hear you received Good customer service at our Crawley branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer care - Protyre
Afternoon 10 day tried the aircon just…
Afternoon 10 day tried the aircon just blows warm air waste of money
June 12, 2026
Reply from Protyre Autocare - Crawley
Dear Mark,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I trust this garage and the staff.
June 8, 2026
Reply from Protyre Autocare - Crawley
Hello Cheryl,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great Service
I booked & paid online for an aircon regas - much better price than I could find in Brighton. Good communication after booking & location easy to find. The staff were friendly & helpful & all completed in 45 minutes. I would happily recommend them.
June 3, 2026
Polite to customers,informative on…
Polite to customers,informative on products,honest about things needing doing,will always have confidence in leaving my car in your hands,great at giving advice ,
June 3, 2026
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