Protyre Autocare - Crewe Reviews 

298
TrustScore 5 out of 5

4.8

64 Nantwich Road, CW2 6AL Crewe, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Friendly staff, very happy with the price for MOT. The only issue I had was when I picked my car up, I found the headlights had been left switched on. The widows were open and the compartment for USB... See more

Rated 5 out of 5 stars

My first visit to Protyre in Crewe, was really positive. I was seen at my allocated time slot, 2 tyres fitted quickly and when I asked if they could check all my tyre pressures it wasn’t a problem at... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. I booked my MOT in advance, and everything was quick and well organised. I was seen on time with very little waiting. The staff were friendly, professional and... See more

Company replied

Rated 5 out of 5 stars

Efficient,very helpful and polite. Within 10 minutes of arriving at the garage my car was on the ramp and getting a full inspection underneath. The problems were quickly diagnosed and explained to me... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 64 Nantwich Road, CW2 6AL, Crewe, England, United Kingdom

  • 01270 419222

4.8

Excellent

TrustScore 5 out of 5

298 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(298)

32,958 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class experience

From first pulling up to handing the keys back these guys were great. Polite fast and did an exceptional job on my Mercedes. Prices were way better than the competition too which was a bonus. Going back for other two tyres very soon. Highly recommend

February 8, 2024
Rated 5 out of 5 stars

Thumbs up to Kyle and team

Booked another of the families car in for mot online having used this company three times already, very straight forward, great price. My wife dropped it off at the Crewe branch and said the lads were polite.
The mot was done on time and I received a phone call from Kyle saying car had passed and was ready for collection, I was very pleased with Kyle and his manner, wife collected and again the lads very polite.
Got daughters mot coming up so will be back
Thanks

January 23, 2024
Rated 1 out of 5 stars

8.5 hours is not enough time for a service and MOT

Paid for a 'gold service' and MOT, dropped car off at 8:30, went back at 5pm to pick it up after no updates to see the car on the ramp having the MOT - then told it had failed - '2 minor things' if had 10 more mins would be able to sort it out for you but not enough time! Went back on Monday to be told cost to repair was £221! - for a ball joint gaitor that was letting in dust - 'the whole thing has to be replaced' Got nothing to show the service was completed - no checklist or similar - when pressed gave a copy of the invoice! Gold service says will increase chanc of passing the MOT - suspension should have been checked and if faulty I surely should have been advised - very poor all around.

January 17, 2024
Protyre Autocare - Crewe logo

Reply from Protyre Autocare - Crewe

Dear Customer, 

We appreciate you taking the time to raise your concerns following your recent MOT.

We have informed the Area Manager, they will be in touch in due course to discuss your experience further.

Kindest Regards,
Phoebie
Customer Care Advisor - Protyre

Rated 5 out of 5 stars

Great Service

Very helpful on the phone, and were able to change our damaged tyre straightaway. Would definitely recommend trying these guys.

December 23, 2023
Unprompted review
Rated 5 out of 5 stars

Good service

Friendly staff, clean customer reception area, quick and efficient service and competitive price

November 22, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look