I visited Protyre early Monday morning for advice on two front tyres which had been fitted by a mobile emergency fitter. I was dealt with very empathetically by the Swindon Manager who was covering si... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had my car serviced at Protyre and was really happy with the whole process. Really friendly, made good recommendations for extra work required without being pushy, will continue to use again.
Company replied
Great service from exceptional staff. Got tyres changed after easy hassle free booking on line. Staff on site at the time very friendly and approachable. Even got shown how tyres are measured and asse... See more
Company replied
Average, nothing outstanding, nothing seriously bad. Price similar to other local garages everything considered. Booking on line has technology issues, had to phone to get what I wanted which should... See more
Company replied
Company details
About Protyre Autocare - Faringdon
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
31 Park Road, Faringdon, SN7 7BP, Faringdon, Oxfordshire, United Kingdom
- 01367 240634
4.8
Excellent
958 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zero stars if Trustpilot allowed it.
Zero stars if Trustpilot allowed it.
Our tyre fitting was booked and paid for through Asda Tyres at Protyre Autocare Faringdon. We arrived for the confirmed appointment after a one-hour round trip, only to be told the garage was too busy to fit the tyres and that we should come back next week.
That is unacceptable. A customer should not be given a confirmed fitting appointment, make the journey, arrive on time then be turned away because the garage is too busy.
This wasted our fuel, wasted our Saturday morning and left us without the tyre fitting we had booked. We were then expected to come back another week, creating even more inconvenience and cost.
Very poor service from Protyre Autocare Faringdon. If they cannot honour booked appointments, those slots should not be accepted in the first place.
July 4, 2026
Unprompted review
Reply from Protyre Autocare - Faringdon
Dear Dean Clark,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Always very helpful and friendly
Always very helpful and friendly. It’s great that you can book online with specific appointment times.
July 6, 2026
Reply from Protyre Autocare - Faringdon
Hello Miss Tufton,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fair, reliable, honest.
Reliable, fair and transparent service from these guys at the Faringdon Branch. Have been using them for many years now and have always been grateful for the level of service. Not trying to upsell anything or scare you in to work that is not needed. They simply do their jobs very well.
June 29, 2026
Unprompted review
Reply from Protyre Autocare - Faringdon
Hello Alan,
We are so pleased to hear about your consistently positive experiences with our team at the Faringdon branch. It's wonderful to know that our reliable, fair, and transparent service has kept you coming back for many years. We appreciate your kind feedback!
Best regards,
Eddie
Customer Care - Protyre
Good all round service
Good all round service, from booking mot online to picking car up once complete.
June 17, 2026
Reply from Protyre Autocare - Faringdon
Dear Arthur,
We're happy to hear that you had such a positive experience with our service from booking to pick-up at our Faringdon branch.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Get some AC or at least a fan!!!
Member of staff that greeted us was pleasant and told us of the time it would take. We wandered off and called back to wait the last 15mins or so in their reception/waiting area. Being a hot day this was not pleasant as AC is not, or seems, available in this greenhouse!! Neither is water unless you want it in a hot drink. Work completed was good as was the price but I really hope it's a colder day when I go back!!
June 19, 2026
Reply from Protyre Autocare - Faringdon
Hello Kim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service and helpful staff
June 17, 2026
Reply from Protyre Autocare - Faringdon
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent services
Excellent services. Immediate tire replacement and kind enough to do it for the same value as the tire I bought a month earlier.
Much recommend. Pleasant and polite staff.
June 17, 2026
Reply from Protyre Autocare - Faringdon
Hello Mitch,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good all-round package
Simplicity, convenience of location and flexibility when I needed to rearrange the appointment were complemented by friendly, professional and courteous staff
June 15, 2026
Reply from Protyre Autocare - Faringdon
Hello Anne,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Amazing quick honest service
June 15, 2026
Reply from Protyre Autocare - Faringdon
Dear Mr Castle,
We appreciate your 5-star review!
We're glad you enjoyed our service at our Faringdon branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
simply the best
hi
just took my car in for aircon top up
and yet again i was treated by the staff there supremely
the customer care you receive is second to none
i would not go anywhere else now
gavin and bert are brilliant and so are all the staff there but i just dont know there names yet
so yet again well done protyre and thankyou
May 26, 2026
Unprompted review
Once again... great garage to deal with.
Once again, Gavin and Bert were great. Always pleasant to deal with, especially if anything needs explaining - I never get treated as a nuisance, no matter how daft the question. Because of their wonderful attitude, they have become my go to garage when stuff needs fixing. I can see why their reviews are consistently 5*.
They didn't break my bank account either!
May 16, 2026
Unprompted review
Reply from Protyre Autocare - Faringdon
Hello Evelyn,
We are so pleased to hear about your positive experience with our team in centre. It's wonderful to know that you feel comfortable asking questions and that their service has made us your trusted garage. Thank you for your kind words and continued support!
Best regards,
Eddie
Customer Care - Protyre
Consistently Good Service at Protyre Faringdon
I always use protyre Faringdon for tyres and MOTs. I also recommend them to friends and family.
Staff are always friendly and helpful.
On my last visit I had a little issue but Barry did everything he could to sort it out. I feel bad for mentioning it now!
Recommended.
May 15, 2026
Reply from Protyre Autocare - Faringdon
Dear Steve,
Thank you for sharing your recent experience with us.
We are concerned to hear about the damage to your wheel during the tyre replacement. We can confirm that this matter has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Once again
Once again. Guys really helpful. The internet booking does not work, so they had three cars booked in for one space. They managed to sort it out with minimal delays for us, shuffling left cars booked in.
May 13, 2026
Accommodating & happy to pre check…
Accommodating & happy to pre check concerns. Kept me informed in regards to additional works with price
May 8, 2026
Easy and good service
Used Faringdon, Oxon depot. Easy to book online; best prices are online too. Reasonable prices. Turned up and done within fifteen minutes.
May 1, 2026
Very quick and great price
May 4, 2026
First time using protyres faringdon .
First time using protyres faringdon .
Easy to book online at a time that suits you. Very pleased on the price for a gold service and mot all at the same time.
Excellent customer service .
Highly recommend 👌..
April 29, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.