VW Passat Gold Service. All OK but did flag up a glow plug fault on Cylinder 1. As they cannot replace Chris recommended Bournemouth Motorworks to fix. They have recommended before when I needed a ti... See more
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Always treated with great respect and the staff always are very helpful. I feel the service is good value and speedy which really helps me. I've been going there a long time and I wouldn't go anywhere... See more
Company replied
Protyre Ferndown branch did a great job in replacing two tyres with new valves and balancing at a very reasonable price,my only complaint is that it only took 20 minutes so I didn't get time to finish... See more
Company replied
Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... See more
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Company details
About Protyre Autocare - Ferndown Ringwood Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom
- 01202 855450
4.9
Excellent
2K reviews
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Always treated with great respect
Always treated with great respect and the staff always are very helpful. I feel the service is good value and speedy which really helps me. I've been going there a long time and I wouldn't go anywhere else!
October 30, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Kate,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very pleased with the service
Very pleased with the service , very friendly and quick , would recomend
November 4, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
I had a flat tyre so I drove to Protyre and they managed to fit me in straight away and I was back on the road within 30 minutes, very helpful and kind! Would 100% recommend
November 2, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Miss Sommerseth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficiency service
Quick and efficient service regarding a punctured tyre. Always helpful whenever we have had problems with our car tyres.
October 29, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mrs Barnes,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
This is my first experience of Protyre…
This is my first experience of Protyre Autocare and I have to say I was very impressed, will certainly use Protyre again
October 28, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Mr H of Petts Wood,
We would like to thank you for sharing your feedback regarding your first visit to us.
We take customer service very seriously and want all of our customers to have an excellent experience, so we are absolutely delighted to hear that you were so impressed with your visit. It is wonderful to know that we have earned your trust for the future.
Many thanks again for taking the time to provide us with such positive feedback, and we look forward to welcoming you back at our Ferndown Ringwood Road branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Your reception staff are very helpful…
Your reception staff are very helpful and professional. I feel confident about good service.
October 28, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Mr Wallace,
We would like to thank you for sharing your feedback regarding the service you received from our Ferndown Ringwood Road branch.
We take customer service very seriously and want all of our customers to experience a helpful, professional, and reassuring visit at all times, and we are delighted that our front-of-house team has delivered this and given you such great confidence in our work.
Many thanks again for taking the time to provide us with such positive feedback! We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Annie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mrs Brown,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and very timely
October 26, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as usual
October 26, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mr Floyd,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
VW Passat Gold Service
VW Passat Gold Service. All OK but did flag up a glow plug fault on Cylinder 1. As they cannot replace Chris recommended Bournemouth Motorworks to fix. They have recommended before when I needed a timing belt and water pump. Been in touch with them and the car is booked in to replace all glow plugs which will hopefully cancel out the remaining static engine warning light.
Would recommend Protyre.
October 19, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the reliable and honest service you received from the team at our Ferndown Ringwood Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always use Protyre in Ferndown
Always use Protyre in Ferndown, awesome team, reliable, trustworthly and friendly.
October 19, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Caroline,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional and good service very…
Very professional and good service very helpful 👍
October 19, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Mr Mountassir,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Rude and confrontational.
Tried calling first thing and no answer for 20/30mins. I asked why and was given a story about boss on honeymoon, and then proceeded to tell me how he has to deal with 60 customers a day?
I enquired about a service quote and when I questioned why the price was just over twice the amount other garages charge, he gave me a story about using recommended oil. I said I can’t believe that and his response was… “That’s why I am in the motoring industry, and you are not”. Disgustingly rude, and as a result list my custom. I wanted a MOT and Service, and due to the poor customer service and insults you lost my custom.
October 15, 2026
Unprompted review
Reply from Protyre Autocare - Ferndown Ringwood Road
Dear Matthew Day,
Thank you for bringing this to our attention. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our centres and team members.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Recommended
Booked replacement tyres. Punctual friendly service and an inviting reception area.
Will use again and would recommend.
October 10, 2026
Reply from Protyre Autocare - Ferndown Ringwood Road
Hello Joanne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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