Protyre Autocare - Ferndown Ringwood Road Reviews 

1,958
TrustScore 5 out of 5

4.9

Ringwood Road, West Moors, BH22 0AD Ferndown, Dorset, GB


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Rated 5 out of 5 stars

Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... See more

Company replied

Rated 5 out of 5 stars

Visited this branch today after making an appointment yesterday. Staff were friendly and ready and started the tyre changes immediately. All done in less than 30 minutes. I will certainly recommen... See more

Company replied

Rated 5 out of 5 stars

Very professional. Just an MOT This time but have in the past had tyres replaced. Found the best price for me and were fitted quickly a d efficiently. No fuss just very good service and amazing Coffee... See more

Company replied

Rated 5 out of 5 stars

Good evening. I live in Ferndown and I always take my old Mercedes to the garage near me (Protyre), post code BH22 0AD. At this garage there is an exceptional mechanic (Tom), very nice and attentiv... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Ferndown Ringwood Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom

  • 01202 855450

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,958)

32,958 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been MOT ing my car here for…

I have been MOT ing my car here for years. This year for the first time it failed on the hand brake. Chris and his team quickly had it fixed with a minimum of fuss and expense so that I can quickly get back on the road. I have no hesitation in recommending them. Thank you Chris, Mr MOT and the rest of the team

August 28, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Newman,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Ferndown.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good, efficient and friendly service.

Easy online booking. Prompt receipt of vehicle and quick turnaround. Manager was welcoming and helpful to visitors and phone callers. Created a good feel and I will return!

August 24, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Peter,

Thank you for taking the time to share your really positive feedback! We are delighted to hear that you were pleased with the easy online booking, prompt service, and the welcoming manager. We are happy that you had a good experience and we look forward to your return!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Quick

Quick, efficient and did everything as expected.

August 28, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Malc,

Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team in the centre. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Brilliant as always.

September 2, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Richard,

Thank you very much for leaving us this 5-star review. We are pleased that you had a positive experience. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

New tyre

The gentleman at reception came out and checked all my tyres as was advisory on mot and said it was fine but I decided to have it done anyway , I was given a good price and they changed it there and then , was really professional. Would definitely recommend for tyre fitting

August 25, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Gary,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic support

Fantastic service, very knowledgable and ran to time. Very happy with the results

September 2, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Dear George Boultwood,

Thank you very much for leaving us this 5-star review.

We always strive to ensure our service is excellent, so we are delighted to hear you are happy with the efficient and knowledgeable service you received from our team at our Ferndown Ringwood Road branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service

Great service, great staff.

September 2, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Liz,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient with a friendly vibe

Very efficient with a friendly vibe, always a pleasure to deal with this company

September 2, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Dear Derek baynes,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at our Ferndown Ringwood Road branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Chris made it easy

Chris made it easy, booking quick, fitting also on time, price acceptable, use them again anytime I need help.
Great customer service

August 31, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional

Very professional. Just an MOT This time but have in the past had tyres replaced. Found the best price for me and were fitted quickly a d efficiently. No fuss just very good service and amazing Coffee while waiting. Will most definitely use again in the future.

August 31, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr Reynolds,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book online

Easy to book online, great service, staff are really helpful and polite, brilliant garage and service

August 31, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mrs Rihoy​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As always very prompt and professional…

As always very prompt and professional service and also very friendly. Both myself and my family will be using them for all our servicing and tyres etc…

August 31, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Anthony​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, quick efficient and good value for money

August 31, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Dawn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

excellent service

I’d had the MOT done on my car and was told I had a nail in my rear tyre, but that it would be repairable. I took it to Protyre the follow morning and explained the issue.
I was offered coffee while they went off to sort my tyre out.
About 10 mins later I was told that it was only a pin caught in the tread so no repairs necessary.
The young guy who returned my keys said he had also checked the pressure on all my tyres.
When asking how much I owed, I was told there was no charge as nothing had been needed.
I thought this was remarkable service and will tell all my friends about my experience.
I have used Protyre previously to buy new tyres and found them friendly and professional.

August 27, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Susan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient service

Efficient service, pleasant staff

August 31, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Judy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good prices and service

Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day before for advice on tyres (Continental SportContact 7 vs 6) which was willingly given. Whilst I waited, the calm efficiency of the workshop was a stark contrast to my first experience there 4/5 years earlier. A change in Management/personnel has worked wonders. I'm a happy customer.

August 31, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Knowledgeable staff, professional, friendly and happy to give advice. Gave an honest appraisal of existing tyres and which needed replacement. The appointment was on time and the tyre changes were completed quickly and efficiently.

August 27, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr Russell,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highly recommend

Visited this branch today after making an appointment yesterday.
Staff were friendly and ready and started the tyre changes immediately.
All done in less than 30 minutes.
I will certainly recommend and use them again.

August 29, 2026
Unprompted review
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great job

Good evening.
I live in Ferndown and I always take my old Mercedes to the garage near me (Protyre), post code BH22 0AD. At this garage there is an exceptional mechanic (Tom), very nice and attentive to the customer's requirements and always does a great job with my old car. I gave 5 stars to Tom, if it were possible I would have given 10 stars.

Thank you very much Protyre.

August 26, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mirela,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and knowledgeable staff…

Friendly and knowledgeable staff provided excellent service. I could wait and enjoy a coffee while the work was done, knowing I was getting the tyres I needed at a good price. Very satisfied customer!

August 26, 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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