Efficient, always friendly and coffee to boot, shame there was no cups available, but that’s not a criticism, just a comment and it was a weekend and they were very busy. always take my car to pro t... See more
Location
Switch location132 Ellis Avenue, St Thomas Green, SA61 1NU Haverfordwest, Pembrokeshire, GB
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Appointment booked for 10am for 4 new tyres waited over 2.5 hrs. Person very apologetic and seemed to be running around dealing with fittings and customer service. Maybe need seperate person on front... See more
Company replied
There work is excellent, there communication is great and keep you informed the whole way through. All the staff are friendly, but as a woman going into a garage kath and the other girl (sorry don’... See more
Company replied
Friendly, efficient staff made my new tyres visit a pleasure. Second time I have used this Prtotyre and would unhesitatingly do so again.
Company replied
Company details
About Protyre Autocare - Haverfordwest
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
132 Ellis Avenue, St Thomas Green, SA61 1NU, Haverfordwest, Pembrokeshire, United Kingdom
- 01437 763712
4.8
Excellent
920 reviews
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Protyres …a trust worthy garage
Pro tyres replaced the clutch on my qashqai in a good time and all seems well so far. I have confidence in their staff who are always friendly and helpful.
August 26, 2026
Efficient
Efficient, always friendly and coffee to boot, shame there was no cups available, but that’s not a criticism, just a comment and it was a weekend and they were very busy.
always take my car to pro tyre
August 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Haverfordwest
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very easy booking a service online
Very easy booking a service online, giving different dates and time slots. Knowledgeable and friendly staff.
Very thorough, would definitely recommend.
August 19, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff and excellent service.
August 19, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Guy,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Haverfordwest.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Great garage both receptionists I…
Great garage both receptionists I recently dealt with were very accommodating and could answer all my queries and advise no sales pushiness the mechanics are first class best value quality Tyres I’ve had fitted for a car in numerous years
August 19, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Marianne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book
Easy to book, pleasant to deal with, and work completed to a high standard. Bravo!
August 17, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Jake,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful manager
Easy to book online. The manager Kath was beyond helpful and kind after I made a mistake. Thank you. Will return again.
August 10, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Louise,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient
Friendly, efficient staff made my new tyres visit a pleasure. Second time I have used this Prtotyre and would unhesitatingly do so again.
August 17, 2026
Reply from Protyre Autocare - Haverfordwest
Hello William,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All excellent & work carried out in…
All excellent & work carried out in good time, have an intermittent ‘warning’ light now, but will monitor
August 17, 2026
Polite & helpful staff
Polite & helpful staff. Efficient & prompt booking in. Reasonable price.
August 14, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Donald,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service for MOT
The staff were both informative and friendly. I would use ProTyre again in Haverfordwest, no problem.
August 12, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Mr Rose,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All good great reception service and…
All good great reception service and job no hesitation in recommending and would certainly use again for my BMW
August 10, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Robert,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick service
Got someday appointment for two new tyres. Excellent service . Professional staff. Would recommend definitely.
August 4, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Atif,
We would like to thank you for sharing your feedback regarding the service you received at our Haverfordwest branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Haverfordwest
Hello Oliver,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and friendly staff
August 3, 2026
Reply from Protyre Autocare - Haverfordwest
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Went down today and had a nail in my…
Went down today and had a nail in my tyre, Becky fitted me in within 20 minutes which was lovely!! 10/10 would recommend great customer service and very helpful. Thankyou Becky for the help today ☺️
August 6, 2026
Unprompted review
Reply from Protyre Autocare - Haverfordwest
Hello Athalia,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booking system needs reviewing
Appointment booked for 10am for 4 new tyres waited over 2.5 hrs. Person very apologetic and seemed to be running around dealing with fittings and customer service. Maybe need seperate person on front desk dealing with customers.
July 25, 2026
Reply from Protyre Autocare - Haverfordwest
Dear Harris,
Thank you for your feedback . We are sorry to hear that your recent visit to our Haverfordwest branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Haverfordwest
Hello Julie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Haverfordwest branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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