Protyre Autocare - Holton Heath Reviews 

599
•
TrustScore 4.5 out of 5

4.7

Wareham Road, Poole, BH16 6JW Holton Heath, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Everyone was so helpful friendly and professional. Great coffee too ! Makes a difference when you are waiting but the service was quick and efficient. Thank you I would recommend you anytime... kar... See more

Company replied

Rated 5 out of 5 stars

Hit a pothole and had a bulge on the tyre...We booked ordered and paid online which was so easy and had the two front tyres fitted promptly and very quickly the next morning by 2 guys who were extreme... See more

Company replied

Rated 5 out of 5 stars

Just needed a puncture repairing but got booked in quick, friendly efficient service. Thank you.

Company replied

Rated 5 out of 5 stars

Excellent service from the Holton Heath staff. Booked tyres and alignment online but looks like website had glitch as tyres not in stock and alignment booked for different time than tyre fitting. Holt... See more


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom

  • 01202 631122

4.7

Excellent

TrustScore 4.5 out of 5

599 reviews

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4.7

All reviews

(599)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

A friendly, professional service combine with reasonable pricing. I would have no hesitation on recommending

September 30, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

great customer service

The engineer was polite, extremely helpful and explained what the air con stages were. He checked battery, tyres and brakes and gave feedback as to their timeline until replacement .

September 26, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Jonathan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service. Polite and helpful staff. Work completed quickly.

September 28, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent staff

Excellent staff, excellent service.

September 28, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Alexander,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy online booking process

Easy online booking process. Competitive price for tyres I wanted.
Straight into bay on arrival and tyres fitted quickly and efficiently.

September 25, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear mitchell cutler,

We would like to thank you for sharing your feedback regarding the service you received from our team at our Holton Heath branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Quick service and politr

September 23, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Mr Cherrett,

Thank you very much for leaving us this 5-star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Honest, friendly and genuinely trustworthy!

I can’t recommend Protyre enough after my experience today.

I had recently taken my car to another garage where I was told it was essentially undrivable and needed a lot of work doing. I didn’t feel completely comfortable with what I’d been told, so I trusted my gut and decided to get a second opinion.

I called Protyre first thing this morning and they were incredibly helpful, managing to fit me in the same day. Once they had my car on the ramps, they thoroughly checked everything and explained that the issues I’d been told about by the other garage were not actually as serious as I had been led to believe, and that the work wasn’t necessary.

What really stood out to me was their honesty. They actually told me that they would be taking my money unfairly if they carried out the work when they didn’t believe it was needed. They could very easily have done the work and charged me, but instead they were completely transparent.

They showed me around the car, explained exactly what I had originally been told was wrong, showed me what they had found and why they felt the car was safe to drive. Everything was explained clearly and patiently, and I never once felt pressured into paying for something I didn’t need.

I genuinely left feeling that I could trust them, which is so important when it comes to garages and your car. The fact that they were willing to turn away work rather than charge me for something unnecessary says a lot about the way they operate.

A massive thank you to the team for being so honest, friendly and reassuring. I’ll definitely be returning to Protyre for any future work my car needs and will happily recommend them to others.

September 24, 2026
Unprompted review
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Alex Hodges,


Thank you very much for leaving us this 5-star review.

We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at our Holton Heath branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Continued good personal service.

Continued good personal and professional service from the staff.

September 23, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very Happy

Hit a pothole and had a bulge on the tyre...We booked ordered and paid online which was so easy and had the two front tyres fitted promptly and very quickly the next morning by 2 guys who were extremely helpful and worked quickly as they knew we had to start our journey home from our holiday 😀

September 23, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient

September 14, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Luke,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service friendly staff I always go there

September 12, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and polite staff

Very friendly and polite staff, Changed all 4 tyres in no time . Would definitely recommend.

September 9, 2026
Unprompted review
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Dan​,

We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service, always

Excellent service always which is why I have used them for many years when they were Cribb tyres and into Protyres. I have recently equipped my latest car with a new set of tyres so there is proof of my continuing confidence.

September 9, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Charles Miller,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with our service and continue to have confidence in our team at our Holton Heath branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

The whole operation to repair my…

The whole operation to repair my puncture ran very smoothly and was over with minimal waiting and respectful mechanics. Thank you

September 7, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Dear Mr Perry,

Thank you for you five star review!

We're so glad to hear that your puncture repair was handled efficiently and that our mechanics provided respectful service.

We appreciate you sharing your positive experience with us.

We will look forward to welcoming you again at our Holton Heath branch in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

I booked on the telephone and had my…

I booked on the telephone and had my tyre change was done efficiently and quickly. Great customer service and a quality product at a great price

September 7, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Trevor​,

We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt and efficient service given and…

Prompt and efficient service given and reasonable pricing.

September 2, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Phil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service

It was good to call in at their site on Holton Heath about replacing two tyres, and speak to a real person instead of having to do everything online. It was very good service, booked in for the following day and the work was done at a reasonable price. There was a problem a couple of days later when an electronic alarm came up on the screen, it was dealt with quickly and I was shown how to solve this issue in future. I can highly recommend them.

September 2, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Maureen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath centre. We are pleased we could resolve the issue quickly for you.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great customer care and service at…

Great customer care and service at Holton Heath

August 31, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Nicci,

Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath centre. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Efficient

Efficient, polite and very helpful.

August 27, 2026
Protyre Autocare - Holton Heath logo

Reply from Protyre Autocare - Holton Heath

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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