Excellent service always which is why I have used them for many years when they were Cribb tyres and into Protyres. I have recently equipped my latest car with a new set of tyres so there is proof of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was good to call in at their site on Holton Heath about replacing two tyres, and speak to a real person instead of having to do everything online. It was very good service, booked in for the follo... See more
Company replied
We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
Company replied
Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... See more
Company replied
Company details
About Protyre Autocare - Holton Heath
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom
- 01202 631122
4.7
Excellent
567 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Appalling Service & Attitude !
Having used Cribbs Tyres on numerous occasions, I booked it in for new brake pads. I arrived as planned, and was initially welcomed with "got the keys"... no good morning or similar.
I made a coffee and stood outside on my phone. I was told to wait in the waiting room, but replied with the fact that I would rather wait in the fresh air. I stood minding my own business on my phone.
I was approached by one of the technicians, who stated "I'm not doing this car while you're watching me". Shocked with the attitude, I ask him to repeat what he said. Throwing his arms in the air, he stated again, "I'm not doing it while you watch me".
I had no intention of watching him, I was minding my own business.
Needless to say I have gone elsewhere, and will certainly not return there again.
Absolutely appalled !
October 31, 2025
Unprompted review
Reply from Protyre Autocare - Holton Heath
Dear Mark Dobson,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Holton Heath
Hello Oliver,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly, helpful and efficient.
Friendly, helpful and efficient approach to sort out my damaged tyre. Assessed the problem quickly and quoted for an in stock tyre which was suitable as I wanted to avoid the risk of driving further with a damaged one. Fitted and also reported on brakes and other tyre wear levels. Took care to hand my locking wheel nut tool to me so I knew I had it.
October 22, 2025
Reply from Protyre Autocare - Holton Heath
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very fast and efficient
Very fast and efficient, competitive price, only criticism was the Protyre Web ask a question service who never responded to my question but the garage itself was excellent,
October 22, 2025
Four new tyres and wheels balanced
Four new tyres and wheels balanced. VW Golf is now as good as new and drives like a dream! Many thanks to all the staff at Protyre - Holton Heath, A job well done.
October 20, 2025
Reply from Protyre Autocare - Holton Heath
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Holton Heath
Hello Mr Stockley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Job performed quickly with out any…
Job performed quickly with out any fuss. Prices as expected,staff very helpful and friendly.
October 22, 2025
Reply from Protyre Autocare - Holton Heath
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly team
Very friendly team, they fitted four tyres on my car . Very pleased, I would recommend Protyre and shall go back again.
October 10, 2025
Great service
October 10, 2025
Reply from Protyre Autocare - Holton Heath
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good prices and range of tyres.
October 10, 2025
Reply from Protyre Autocare - Holton Heath
Hello Jeremy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They offer a wonderful, value for money service.
Having moved to the area, (Wareham) a couple of years ago, it takes a while to before you find out where the best businesses are. So very glad that Protyre, Holton Heath are on our door step. Today, we will be needed a battery at short notice and were so relieved that Richard and his team were able to fit one in just a few minutes. A good product at a very competitive price. This is the second purchase we have made, recently they fitted tyres.
Highly recommend them.
October 9, 2025
Unprompted review
Reply from Protyre Autocare - Holton Heath
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Company
Fast, efficient, polite, professional. Easy to use book online website
September 28, 2025
Reply from Protyre Autocare - Holton Heath
Hello Mrs A Higgins,
We're happy to hear that you found our service fast, efficient, polite, and professional. We also appreciate your feedback regarding our easy-to-use online booking website.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Holton Heath
Dear Customer,
We appreciate you sharing your positive experience you had at our Holton Heath branch!
We're so glad you were happy with our team and prices.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Tyres
Had 2 tyres fitted and tracking done. Service was excellent. Staff wee friendly and informative.
September 24, 2025
Reply from Protyre Autocare - Holton Heath
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Holton Heath garage were perfect
Holton Heath garage were perfect, no fuss, just got straight on with changing tyres speedily. Great service.
September 15, 2025
Reply from Protyre Autocare - Holton Heath
Hello Alastair,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The team were helpful and informative
September 10, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.