Fast efficient service. Website misleading when choosing tyres. I input my car registration in and a list came up which I assumed would all be suitable for my car. However the tyres I ordered were t... See more
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Location
Switch locationUnit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB
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Had a puncture in my tyre that needed urgent attention on my way home so stopped off at Protyre in Horsforth and they fixed the problem straight away for me even without an appointment they slotted me... See more
Company replied
Very easy to select tyres, pay & book appointment for fitting all done online. Everything ready when I arrived at appointed time and replacement tyre fitted within 30 mins ( either wait in recepti... See more
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Everything was on time, they were polite and helped guide me on a few areas that needed watching on my car. Customer service is excellent.
Company replied
Company details
About Protyre Autocare - Leeds Horsforth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, United Kingdom
- 0113 281 8881
4.9
Excellent
1K reviews
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I have been using Protyre Horsforth for more than 6 years.
I have been using Protyre Horsforth for years and I always received great customer service, extremely friendly staff and good price. Matt is very caring person to customer needs and try to deliver best service. I really recommend to use Protyre at Horsforth.
July 8, 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Agnieszka,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booking system easy but....
Booking system easy, good price, reception welcoming and efficient however attention to detail was a little lacking as having had two new tyres fitted the pressures were well out 38 instead of 32 when I collected vehicle
July 6, 2026
Reply from Protyre Autocare - Leeds Horsforth
Dear Brenda Taylor,
Thank you for leaving us a review of your experience at our Leeds Horsforth centre.
We're pleased you found the booking system easy, price good, and the reception welcoming and efficient. However, we are sorry to learn about the issue with the tyre pressures. We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Kassim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I use Protyre in Horsforth for tyre…
I use Protyre in Horsforth for tyre related issues-and have been very pleased with the service be it new tyres or wheel balancing and have never been disappointed
June 29, 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Keith,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great example of a good organised…
Great example of a good organised garage, straight forward and no messing about.
Well Done
Alan
June 29, 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Mr Harding,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Friendly, professional staff, reasonably priced services, excellent customer service
June 29, 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Hugh,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello,
We are so pleased to hear you had such a positive experience with our team at Leeds Horsforth. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient service for the…
Very efficient service for the replacement of 4 new tyres
June 19, 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Andrew,
We are so glad to hear that you found our service efficient for your new tyres! Thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Very friendly staff
Very friendly staff. Quick ,efficient service at a reasonable price.
June 8, 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Mrs Barnes,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Ann,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and explained what they did…
Friendly and explained what they did and how to go forward making sure you understand how to handle things in the future.
June 3, 2026
Friendly staff
Friendly staff, all done on time and I always know I only pay for what is needed. Great service.
May 29, 2026
I would give 5* if the mechanic have…
I would give 5* if the mechanic have gloves or clean his hands when hi take the key
Otherwise brilliant service
May 29, 2026
Aircon regas for older car
Aircon regas for older car. Done on the same day I booked online! Very good!
May 22, 2026
Booking was easy
Booking was easy. Explained the work that was required. All completed to a high standard.
March 4, 2026
Great staff.
May 27, 2026
Appointment made online
Appointment made online , work carried out as agreed, staff very courteous.
May 20, 2026
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