Protyre Autocare - Leicester Bradgate Street Reviews 

893
TrustScore 5 out of 5

4.8

Bradgate Street, Leicester, LE4 0AW Leicester, Leicestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Helpful and positive staff, if there is anything wrong on the car unrelated to why the car is there, they always tell you and try to help the best they can. Purchased my tyres online and booked a tim... See more

Company replied

Rated 4 out of 5 stars

Bit of a wait, although it was a Saturday afternoon and were short staffed.. Good competitive price for mid range tyres.. efficient and polite despite being under pressure.. Have always used this bra... See more

Rated 5 out of 5 stars

Great friendly service from the Team at Protyre on Bradgate Street putting 4 tyres on my son’s mini. Good price with brand specific discount and ability to spread payment. Arrived a bit early and all... See more

Company replied

Rated 5 out of 5 stars

Great service Friendly & polite Very experienced staff Clean organised & tidy garage Very accessible parking Very competitively priced tyres Am going to use it regularly & have now recommende... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leicester Bradgate Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bradgate Street, Leicester, LE4 0AW, Leicester, Leicestershire, United Kingdom

  • 0116 253 0343

4.8

Excellent

TrustScore 5 out of 5

893 reviews

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1-star

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4.8

All reviews

(893)

33,340 reviews in the last 12 months

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Rated 1 out of 5 stars

Last few years am A customer of Protyre…

Last few years am A customer of Protyre Leicester Bradgate am all ways happy to service Mot etc But this time unhappy because the Staff fix my car battery after all most one month am fed up My car is Mitsubishi outlander PHEV Thay change my battery then start problem Car not electric charging many times Am vist there and thay said Sunroof not connect before change battery no problem I meet Diagnosis people spend more than 200 pound Car normally drive no issues agan I vist Protyre workshop The battery connection is lose thay put screw with Looking very bad still problem Never Go there waste of money and time also Car is not Charging 2025 same place change the battery that time no issues New mechanic what did No idea 🤔

August 3, 2026
Unprompted review
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Francis George,

Thank you for taking the time to bring this matter to our attention.

We can see from our records that after receiving your email into our customer service department, this has been escalated and is being investigated into. I have chased this up for you and someone will be in touch as soon as possible to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Easy and quality

Everything on time and with professionalism

September 7, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear mr FLORIN,

Thank you for your five star review!

We're glad to hear everything was on time and handled with professionalism.

Thank you for your kind feedback.

We will look forward to welcoming you again in the future.

Thank you
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Fantastic customer service from my…

Fantastic customer service from my initial enquiry to service new tyres & mot priced resonably & my car felt amazing

September 7, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Kerrie​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All good 👍 👌 thay are all ways friendly

All good 👍 👌 thay are all ways friendly

September 7, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Good service employees bit pricey to…

Good service employees bit pricey to other company's

September 7, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Kenneth Morris ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Leicester Bradgate Street branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Dropped in on spec with a puncture

Dropped in on spec with a puncture, sorted quickly and very happy with the service and will recommend to others

September 2, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Jon,

We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre sorted your puncture quickly. Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Helpful and informative staff

Helpful and informative staff, did exactly as I requested

August 28, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Mr D Underwood,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service and staff and price and availability

September 2, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Steve,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team in centre. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Brilliant service.

August 31, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Mr Shaw,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

really friendly staff

really friendly staff, always on time with the bookings, totally professional

August 31, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear carl swann,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received from the team at our Leicester Bradgate Street branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Very good and helpful and excellent

Very good and helpful and excellent

August 28, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Krishna,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent

Very quick, efficient & friendly

August 19, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Ms S Keates,

Thank you very much for leaving us this 5-star review of your experience at our Leicester Bradgate Street centre.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Easy to book appointment online

Easy to book appointment online for air on regas. Great service, great price,
thanks very much.

August 19, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service.

Very friendly staff and a swift service.

August 11, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast and top quality as always

Fast and top quality as always

August 17, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent

Excellent ! Helpful, informative and they know their stuff! Bought my porsche and they looked after it as pros , highly recommend them. Thank you guys 👌

August 12, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Dilip​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from Protyre

Excellent service from Protyre. Really friendly staff. Would definitely use Protyre again.

August 12, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Emily and Alex​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Job well done

Super fast
Super friendly
Cosy waiting room
Free WiFi
Great customer service
Job well done

August 5, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Moe,

Thank you for taking the time to share your wonderful feedback! We are so pleased to hear that you had such a positive experience with us, from our friendly service to our comfortable waiting area and efficient work from the in centre team. We truly appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The welcoming friendly service and…

The welcoming friendly service and professional

August 5, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello,

Thank you very much for leaving us this 5-star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Bradgate Street centre.

We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

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