Protyre Autocare - Leicester Bradgate Street Reviews 

913
•
TrustScore 4.5 out of 5

4.7

Bradgate Street, Leicester, LE4 0AW Leicester, Leicestershire, GB

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Rated 4 out of 5 stars

Was fitted in at last minute. 2 tyres fitted. Fitter spoke to me about severe uneven wear on both tyres and strongly recommended tracking checked. I agreed. On querying the price beforehand he said ab... See more

Rated 5 out of 5 stars

I have been going to this centre for over 20 years - excellent service, great prices and the staff are friendly and very helpful.

Company replied

Rated 5 out of 5 stars

Overall, I was very pleased with the service I got from Protyre. The tyres and the tracking were both done and the person who did both was very polite and professional. As I bought two Continental tyr... See more

Company replied

Rated 5 out of 5 stars

Great friendly service from the Team at Protyre on Bradgate Street putting 4 tyres on my son’s mini. Good price with brand specific discount and ability to spread payment. Arrived a bit early and all... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

About Protyre Autocare - Leicester Bradgate Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bradgate Street, Leicester, LE4 0AW, Leicester, Leicestershire, United Kingdom

  • 0116 253 0343

4.7

Excellent

TrustScore 4.5 out of 5

913 reviews

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4.7

All reviews

(913)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service again

Great service again! What more can I say?

November 4, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

I have been going to this centre for over 20 years - excellent service, great prices and the staff are friendly and very helpful.

November 2, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Carl​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good work attitude

Good work attitude. Efficient.
Pricing could b simpler but provided a good service thanks

November 2, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

great service

Trust. Communication. Friendly staff. It cost me much more than I thought but didn't have a problem with it.

October 21, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Ripped off!

October 21, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Yip,

Thank you for bringing this to our attention. We are sorry to hear that you feel this way after visiting our Leicester branch.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Had time for 8.30 got there 8.15 they…

Had time for 8.30 got there 8.15 they got straight in had 4 new tyres and was out by 8.45 will use again and would recommend

October 21, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Mr Woods​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always take my car here for mot and…

Always take my car here for mot and service , always look after you and keep you in contact with any issues

October 21, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Sally​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service!

Great service, fantastic mechanics who were extremely knowledgeable. Will definitely use again!

October 14, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Dave,

We would like to thank you for taking the time to share your positive feedback.

We take customer service very seriously and want all of our customers to experience top-quality care, so we are delighted to hear that our team at our Leicester Bradgate Street branch was so helpful and skilled during your visit.

We look forward to seeing you again in the future!

Kind regards
Kayliegh
Customer care - Protyre

Rated 4 out of 5 stars

Good result , expensive Tracking

Was fitted in at last minute. 2 tyres fitted. Fitter spoke to me about severe uneven wear on both tyres and strongly recommended tracking checked. I agreed. On querying the price beforehand he said about £50 when he showed me the results he then quoted me £100 to rectify which I thought excessive, especially as it took him literally minutes to fix. So pleased with the result, disappointed with the cost.

October 12, 2026
Rated 5 out of 5 stars

They persevered to find a difficult…

They persevered to find a difficult fault when performing an MOT on my car. Very grateful otherwise I would have had to buy another car. The cost was fair and reasonable.

October 9, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Norman,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had 3 tyres fitted recently

Had 3 tyres fitted recently, always a friendly and professional service at competitive prices. Well done Cameron 👏🏻😉

October 7, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Steven​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The most helpful garage in my city, hands down.

I love these guys. They are so helpful and accommodating. I had an issue with my car at about 8:30am and by 10am I had been booked in, seen and sent happily on my way. Hero's, the lot of them, frankly. And very nice people too. I won't use anyone else and recommend them to everybody I know.

September 30, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Christopher,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service!

Great service! The falken tyres i wanted were the cheapest i could find on line plus a further £40 discount on 4 tyres. Staff were polite and friendly. They got on with the job straight away and the agreed time so i wasn’t hanging around waiting. Highly recommended!

September 30, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello James,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Recommended

September 30, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional staff and…

Very professional staff and helpful,always recommend to anyone.Special thanks to Mitesh.

September 4, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Mr Kaburu​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

very satisfied

Overall, I was very pleased with the service I got from Protyre. The tyres and the tracking were both done and the person who did both was very polite and professional. As I bought two Continental tyres I got a discount so the price was very competitive. I would definitely use Protyre again.

September 23, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Carl,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Very poor mot guy who fails things that…

Very poor mot guy who fails things that don't exist. If u can't see a broken item but still fail that means business for them. I was charged over £160 for am item which takes less than 10mins to change each side. They think people are stupid. The item was not faulty in first place. The manager looked a guru of everything poor intellect and no customer manner. They recharge mot fees and u will be lurde into paying them more for MOT to pass. Please AVOID!

They will blame you and they are backing themselves to gain more business.. that is not fair ripping people MOT failure when there is no fault!
I had a reply from the manager with no resolution. I am taking my case to Dvsa to investigate them further as they are not genuine guys..PLEASE AVOID THIS PROTYRE !

September 12, 2026
Unprompted review
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Customer,

Thank you for notifying us of your concerns. We are sorry to hear that you are not happy with the outcome of your recent visit to our Leicester branch.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

A garage you can rely on

Reliable garage good staff.

September 14, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Mr Baxter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Definitely use in the future

Helpful friendly staff and prices are good.

September 14, 2026
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Hello Kelly,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Last few years am A customer of Protyre…

Last few years am A customer of Protyre Leicester Bradgate am all ways happy to service Mot etc But this time unhappy because the Staff fix my car battery after all most one month am fed up My car is Mitsubishi outlander PHEV Thay change my battery then start problem Car not electric charging many times Am vist there and thay said Sunroof not connect before change battery no problem I meet Diagnosis people spend more than 200 pound Car normally drive no issues agan I vist Protyre workshop The battery connection is lose thay put screw with Looking very bad still problem Never Go there waste of money and time also Car is not Charging 2025 same place change the battery that time no issues New mechanic what did No idea 🤔

August 3, 2026
Unprompted review
Protyre Autocare - Leicester Bradgate Street logo

Reply from Protyre Autocare - Leicester Bradgate Street

Dear Francis George,

Thank you for taking the time to bring this matter to our attention.

We can see from our records that after receiving your email into our customer service department, this has been escalated and is being investigated into. I have chased this up for you and someone will be in touch as soon as possible to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

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