I recieved great serivce sorting out my puncture and replacing my 2 front tyres. They were very quick and efficient and at a very reasonable price as always.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Booked this garage as a last resort kinda thing but I can't fault these lads at all. They had what I needed in stock so could have it done on the same day which is fantastic! The first time I went i w... See more
Company replied
Always use protyre. They are quick and efficient and get me back on the road in no time. The guys in Macclesfield are always very helpful and pleasant. Wouldn’t go anywhere else
Company replied
The staff are always helpful and efficient. They don't leave customers standing around. The only thing I'm a little bit disappointed about is the price. But i do understand that everything has gone... See more
Company details
About Protyre Autocare - Macclesfield
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Great King Street 19-29, SK11 6PL, Macclesfield, England, United Kingdom
- 01625 885430
4.6
Excellent
410 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
OK but expensive
November 20, 2024
Friendly and knowledgeable staff.
Friendly and knowledgeable staff.
However didn't get car on ramp until 40 mins after appointment time : appreciate they were busy but that seems too long before commencing the job
October 30, 2024
Staff were polite, knowledgeable and swift
Staff were polite, knowledgeable and swift in the service I received, and price was keen.
October 23, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I went with one problem on one tyre
I went with one problem on one tyre, they checked all tyres for me and sorted all issues.
October 23, 2024
Reply from Protyre Autocare - Macclesfield
Dear Customer,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Swift service on a very busy day for…
Swift service on a very busy day for the, The tyre was in stock which enabled me to be back on the road to make my journey.
October 9, 2024
Did a good job
Did a good job, not long doing it, I’ll be back for tyres as I’ve had tyres in the past
October 16, 2024
All the information about the tyrMes was…
All the information about the tyres was made clear. A further report was made on my car which was clear . The work was carried out within the agreed timescale.
October 9, 2024
Had a flat after work and they where…
Had a flat after work and they where great , go the tyre changed and me back on the road really quickly
October 9, 2024
Good service, very helpful
Called in the previous day for a quote and had the work done the next afternoon.
Very helpful and 3 tyres replaced as required. Feels like a new car!
September 12, 2024
friendly professional service
August 28, 2024
Good service good price
August 28, 2024
Booked an appointment in advance for…
Booked an appointment in advance for 1pm turned up told to leave the car and come back at 2pm car not finished until 2.30pm what's the point of booking in advance?
August 21, 2024
Reply from Protyre Autocare - Macclesfield
Dear Mr Hitchener,
We sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will reach out to you as soon as possible to discuss further.
Once again, we apologise for any frustration this may have caused.
Best regards,
Phoebie
Customer Care - Protyre
Great customer service and fast too
August 14, 2024
The guys that worked on my car were…
The guys that worked on my car were great they changed my tyres really fast even know they were really busy.
July 31, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.