As I was unable to take my car to the garage they very kindly came to collect it and returned it after service and M o T. They advised me that one item had failed on the test but that they had order... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service all round. New tyres fitted promptly, MOT test, repair at an affordable price and a re-test on a very tight time frame. All completed just as promised and as quoted. Difficult to fau... See more
Company replied
This year again, good and relevant advice given since March 2026 . Staff are always helpful and do their best to accommodate re service schedules and tyre checks . Appreciate the comfortable chai... See more
Good experience the guys are great. Bit dissapoined given a price before hand and when I went to pay there was an additional £5, I questioned it and its a charge for the seat coverings and such used d... See more
Company details
About Protyre Autocare - Machynlleth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Maglona Garage, Heol Maengwyn, SY20 8EA, Machynlleth, Powys, United Kingdom
- 01654 700000
4.8
Excellent
515 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
When I turned up for my booked mot time…
When I turned up for my booked mot time I was told they didn't have time to do it and they booked me in for a test the following week. The test showed I needed some work done (which is now complete), I have been trying to contact staff there doe 2 weeks now; I have been left on hod for over 30min at a time and when they do answer they hang up.
March 23, 2026
Reply from Protyre Autocare - Machynlleth
Dear Scott,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Machynlleth
Hello Mr Evans,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Absolutely brilliant
Absolutely brilliant. I had a problem with my front tyres and had to get to a gig in south Wales. The boys fitted me in there and then and totally saved the day. Diolch o galon. Can't recommend them enough!
July 15, 2026
Reply from Protyre Autocare - Machynlleth
Hello Ms Catrin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Machynlleth
Hello Donna,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
July 10, 2026
Reply from Protyre Autocare - Machynlleth
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Machynlleth
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Unable to take my car to the…
As I was unable to take my car to the garage they very kindly came to collect it and returned it after service and M o T.
They advised me that one item had failed on the test but that they had ordered a replacement which they would change the next morning and complete the MoT Pass certificate. Excellent.
July 8, 2026
Reply from Protyre Autocare - Machynlleth
Hello Mr Roberts,
We are delighted to hear about your positive experience with our Machynlleth centre. It's wonderful that we could efficiently address the MOT item and ensure your vehicle was returned to you promptly. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Machynlleth
Dear Mr Westlake,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
We appreciate your business and hope to welcome you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Helpful and good advice given.
July 6, 2026
Reply from Protyre Autocare - Machynlleth
Hello Margaret,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Machynlleth
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They fitted us in at short notice which…
They fitted us in at short notice which was really helpful and appreciated.
July 3, 2026
Reply from Protyre Autocare - Machynlleth
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Extremely helpful
Extremely helpful, chap gave up his lunch break and changed my tires immediately, saved my holiday!
July 3, 2026
Reply from Protyre Autocare - Machynlleth
Hello Toby,
We would like to thank you for sharing your feedback regarding the service you received at our Machynlleth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Have always received excellent service…
Have always received excellent service from the Machynlleth garage and this last visit was again excellent
July 1, 2026
Reply from Protyre Autocare - Machynlleth
Hello Jim,
We would like to thank you for sharing your feedback regarding the service you received at our Machynlleth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Polite, courteous staff. Welsh speaking staff much appreciated.
June 29, 2026
Reply from Protyre Autocare - Machynlleth
Hello Mrs Griffiths,
We would like to thank you for sharing your feedback regarding the service you received at our Machynlleth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service all round
Excellent service all round. New tyres fitted promptly, MOT test, repair at an affordable price and a re-test on a very tight time frame. All completed just as promised and as quoted. Difficult to fault on anything, actually.
June 26, 2026
Reply from Protyre Autocare - Machynlleth
Hello Tony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The customer service was excellent…
The customer service was excellent thanks very much Kind regards Peter Smith
June 24, 2026
Reply from Protyre Autocare - Machynlleth
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Machynlleth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Arrived on a Saturday morning at 9:30…
Arrived on a Saturday morning at 9:30 with no booking and the guys saved my weekend by sorting out my tyre within 30 minutes.
Appreciate the great service
June 24, 2026
Reply from Protyre Autocare - Machynlleth
Hello Mr Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Machynlleth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Customer Service
Booked MOT online, plenty of date & time options. The staff were fantastic and extremely helpful. Highly recommend them
June 16, 2026
Reply from Protyre Autocare - Machynlleth
Hello Alison,
We would like to thank you for sharing your feedback regarding the service you received at our Machynlleth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.