Protyre Autocare - Middlewich Reviews 

1,300
TrustScore 4.5 out of 5

4.6

5 Brooks lane, Middlewich, CW10 0JH Middlewich, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Realised my car was out of MOT and managed to get a same day appointment, fantastic service. Will be using these guys going forward. Thanks 👍

Company replied

Rated 4 out of 5 stars

Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact... See more

Rated 5 out of 5 stars

Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating. Really appreciate people who make an effort with customers. This will now be the MO... See more

Company replied

Rated 5 out of 5 stars

As always great experience with the team. Slow puncher, booked in on same day. Unfortunately was unable to repair, showed where the nail had gone in. New tyre fitted.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, United Kingdom

  • 01606 834069

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,300)

35,460 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Excellent & prompt service in spite of only having two members of staff at the time I went. Thank you.

July 27, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Arthur,

We're so glad to hear you received excellent and prompt service from the team at Middlewich. We appreciate your positive review and custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Friendly and punctual staff.

July 22, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Marian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are always really helpful and…

The staff are always really helpful and don't rip you off.

July 22, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service
Professional staff

July 20, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Fiona,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The gentlemen there are the best

The gentlemen there are the best. Helpful and do a great job.

July 20, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Karen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Realised my car was out of MOT and…

Realised my car was out of MOT and managed to get a same day appointment, fantastic service. Will be using these guys going forward. Thanks 👍

July 18, 2026
Unprompted review
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Shane​,

We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

MOT on 13/07/26 went fine but follow up poor

MOT on 13/07/26 went fine.

Some remedial work needed to pass, price agreed and discussed with staff various days same week week to bring the car back - agreed today 17/07/26 as mornings were better for me and that was agreeable to to the staff. Turned up today as agreed told that have to leave it with them all day as online booking had come in taking priority. Was not prepared to wait around all do so had to re-book for 24/07/25 - not happy.

July 17, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Lovely team!!

July 15, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Molly,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly and will go out of their way to help. Thoroughly recommend

July 8, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service

Brilliant service, friendly staff very good

July 13, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Mrs Millington,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Mr Howarth,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Mot chap very helpful and pointing out…

Mot chap very helpful and pointing out items to maintain a healthy vehicle.

July 3, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Matthew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Pleasant

Pleasant, efficient staff who did the MOT promptly. I will use them for the other car in October.

July 3, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Graham​,

We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Thanks so much to Steve at protyre

Thanks so much to Steve at protyre
I had a puncture.and he got it booked and sorted whilst I waited . Excellent service

July 1, 2026
Unprompted review
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Dear Customer,

We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that our team delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Fab service great staff defo will return

Fab service great staff defo will return

June 22, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Daisy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As always great experience with the…

As always great experience with the team. Slow puncher, booked in on same day. Unfortunately was unable to repair, showed where the nail had gone in. New tyre fitted.

June 26, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Jono,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Easy booking online and plenty of…

Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact I had replaced the tie rods and tie rod ends, so no seized fasteners to contend with. Only reason for dropping one star was that the coffee machine was unavailable/not working.

June 22, 2026
Rated 5 out of 5 stars

Proactive solution having identified a…

Proactive solution having identified a problem.

June 24, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Ellis,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

good efficient service

good efficient service

June 22, 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Dear Mr Murray,

Thank you for your review!

We’re so pleased to hear you received good efficient service at our Middlewich branch.

Your feedback means a lot to us, and we’re glad we could assist you efficiently.

We will look forward to welcoming you again in the future

Kind regards
Kayliegh
Customer Care - Protyre

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