I had a MOT booked somewhere else for Monday but got delayed in Germany.I contacted Protyre who booked me in same day Tuesday completed the Mot no fuss even aligned my headlight FOC to ensure the pass... See more
Company replied
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Picked up a screw in the tread of a front tyre. Phoned Protyre Mold and got an appointment at 11am the next day Turned up on time and after inspection they repaired the tyre and I was away within 30... See more
Company replied
Great service today from Matt and the team Car booked in for full service Price was very reasonable and good quality products used Knowledgeable staff with attention to detail Many thanks guys
Company replied
The phone is not answered , too few staff always very busy , i feel sorry for them. Even when you go in you are waiting to be served , needs a receptionist.
Company replied
Company details
About Protyre Autocare - Mold
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gas Lane, Mold, CH7 1UR, Mold, Clwyd, United Kingdom
- 01352 752317
4.8
Excellent
852 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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All staff very pleasant and helpfull
August 24, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The phone is not answered
The phone is not answered , too few staff always very busy , i feel sorry for them. Even when you go in you are waiting to be served , needs a receptionist.
August 21, 2026
Reply from Protyre Autocare - Mold
Dear Diane Bartley,
Thank you for taking the time to share your feedback.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
I had a MOT booked somewhere else for…
I had a MOT booked somewhere else for Monday but got delayed in Germany.I contacted Protyre who booked me in same day Tuesday completed the Mot no fuss even aligned my headlight FOC to ensure the pass. Very friendly staff Will definitely be using them again
August 18, 2026
Unprompted review
Reply from Protyre Autocare - Mold
Hello Kevin,
We are so pleased to hear about your positive experience with us, especially after your travel delay. It was our pleasure to assist you with your MOT and ensure everything was in order for a pass. We truly appreciate your kind words about our friendly team and look forward to welcoming you back.
Best regards,
Eddie
Customer Care - Protyre
Staff were welcoming and efficient
Staff were welcoming and efficient, I was seen on time and work was of a high standard.
August 19, 2026
Reply from Protyre Autocare - Mold
Hello Allan,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Mold have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
The staff were all polite and also very…
The staff were all polite and also very professional I've been going there for years and will continue to do so
August 19, 2026
Reply from Protyre Autocare - Mold
Hello Jason,
We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Well delivered service carried out…
Well delivered service carried out professionally
August 17, 2026
Reply from Protyre Autocare - Mold
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Mold
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick tyre repair.
Picked up a screw in the tread of a front tyre. Phoned Protyre Mold and got an appointment at 11am the next day
Turned up on time and after inspection they repaired the tyre and I was away within 30 minutes. First class service at a very reasonable price. Staff were excellent and a friendly greeting.
August 17, 2026
Reply from Protyre Autocare - Mold
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Mold
Dear Wendy,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service today from Matt and the…
Great service today from Matt and the team
Car booked in for full service
Price was very reasonable and good quality products used
Knowledgeable staff with attention to detail
Many thanks guys
August 15, 2026
Unprompted review
Reply from Protyre Autocare - Mold
Hello Craig,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Mold
Hello Alex,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Car booked in on time
Car booked in on time, customer service and commucation excellent.
August 10, 2026
Reply from Protyre Autocare - Mold
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Hi l would like to say a very big thank…
Hi l would like to say a very big thank you to the lads (men) for everything .
May me welcome .always had a smile on there faces / friendly And Notting was a problem for them at all and me being me well they all need a medal big time
July 27, 2026
Reply from Protyre Autocare - Mold
Hello Caz,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were helpful and fitted new tyres…
Staff were helpful and fitted new tyres within the timescale indicated.
July 15, 2026
Reply from Protyre Autocare - Mold
Hello Mart,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
great service and friendly staff
July 22, 2026
Reply from Protyre Autocare - Mold
Dear Arran,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to welcome you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
They were honest and helpful
July 20, 2026
Reply from Protyre Autocare - Mold
Hello Lynne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
What's happened to protyre in Mold used…
What's happened to protyre in Mold used to be excellent a year ago,now don't answer e mails or phone and voicemail is wishing you a happy Christmas due not been able to speak to someone have gone elsewhere 😔
July 10, 2026
Unprompted review
Reply from Protyre Autocare - Mold
Dear Elen davies,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
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