friendly reception by the Manager - quickly attended to - says no fault with my tracking - so will refund the charge - cant say fairer than that
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I had a puncture on another car so took the wheel down asked if they could fix it and I’d call back, they said if you’ve got 10 minutes I’ll do it now for you, which was a big help. Much obliged che... See more
Would normally be a 5 star but when I called in this morning to book in our other car for a service I was told that when the tracking was done it’s not correct due to a fault on your equipment T... See more
First off - it was an easy walk to the tyre centre. The staff were friendly and extremely helpful - especially when trying to find a better deal for me and the correct tyre. Would highly recommend!
Company replied
Company details
About Protyre Autocare - New Mills
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Buxton Road 109, SK22 3JT, New Mills, England, United Kingdom
- 01663 889230
4.8
Excellent
684 reviews
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New tyre fitted professionally
Made an appointment by phone for a new tyre very easily .
Was seen to on time and work carried out professionally and quickly for which I was happy with.
August 3, 2026
Reply from Protyre Autocare - New Mills
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very professional establishment /…
Very professional establishment / staff.
Able to repair my puncture immediately and replace two front tyres.
July 29, 2026
Reply from Protyre Autocare - New Mills
Hello Ms Rylance,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - New Mills
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Nice Experience
Friendly staff at the New Mills branch work carried out quickly with no issues.
July 24, 2026
Reply from Protyre Autocare - New Mills
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had air con re-gassed
Had air con re-gassed. Appointment given within 48hrs of request. Competitive price and is working well. Thank you
July 29, 2026
Reply from Protyre Autocare - New Mills
Hello Janice,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good price
Good price, quick efficient service, and all dealt with in a friendly manner.. thank you.
July 27, 2026
Reply from Protyre Autocare - New Mills
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have had so many problems with my…
I have had so many problems with my tyres in the last few months. Protyre have been great at sorting it out and have been friendly and reassuring. It has become my tyre place of choice.
July 24, 2026
Reply from Protyre Autocare - New Mills
Hello Donna,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Luke did a check on my daughters car…
Luke did a check on my daughters car and gave a print out of the check list and pointed a couple of minor problems that will need addressing futher into the future ..while having a rear tyre changed..excellent polite communication and very happy with the tyre change..thank you luke and the team
July 23, 2026
Unprompted review
Reply from Protyre Autocare - New Mills
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I needed a battery replacement and…
I needed a battery replacement and called in without an appointment.
They checked the stock , had a battery and it was fitted straight away whilst I waited.
Really impressed with the service and the staff and would highly recommend them. Will definitely use them again.
Thank you for such a great service.
July 22, 2026
Reply from Protyre Autocare - New Mills
Hello Susie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Wtracking on ford focusI
Whe.n I entered the shop the gentleman behind the counter ask was it the blue car so he new i was the customer they did the tracking faster then I expected it was reasonably priced I was happy with all the sevice
July 15, 2026
Reply from Protyre Autocare - New Mills
Hello Mrs Webster,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
They were able to help on the same day
They were able to help on the same day, tyres in stock etc also a very quick turnaround.
July 20, 2026
Prompt helpful efficient
July 17, 2026
Reply from Protyre Autocare - New Mills
Hello Kathleen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Mills
Hello Graham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and efficient staff
July 11, 2026
Reply from Protyre Autocare - New Mills
Hello Valerie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A little pricey but good service
July 15, 2026
Great job!
Reliable, efficient and competitive prices.
The team in new mills are brilliant.
July 13, 2026
Reply from Protyre Autocare - New Mills
Hello Adele,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I needed a new tyre to continue a road…
I needed a new tyre to continue a road trip, so I just called in when they opened and it was sorted very quickly.
July 8, 2026
Reply from Protyre Autocare - New Mills
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Don’t like the new policy
Don’t like the new policy
Having had my 2 previous Vauxhall 4x4’s, shod with them
Then my VW SUV over 12 years, swapping Summer / Winter tyres, costing £80 2x per year, they changed their policy in storage.
They wouldn’t store or cover my tyres as they were over 3 yrs old. Yet, they’d only been on 18 months & I did <2000 miles/year.
They also lost my 4 Summer tyres, only offered 2 tyres if I’d buy 2 from them.
June 8, 2026
Reply from Protyre Autocare - New Mills
Dear Steve G,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - New Mills
Hello James,
We're happy to hear that the air conditioning regas was completed quickly for you by the team in centre. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Very helpful and efficient
July 6, 2026
Reply from Protyre Autocare - New Mills
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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