Protyre Autocare - Newark Reviews 

I have been using this branch for very many years. It is still called Selecta Tyre at Newark. I have just had a new tyre fitted and a puncture repaired. I also had front discs and pads replaced on the 1st May. The problem ls that one of the lockable wheel nuts is missing and has been replaced with one of the old original wheel nuts that were in the hatch. I have rung the branch to complain. Based on this experience, how could I use this branch again?

I should also point out that I had to make three trips to the Newark branch before the puncture was successfully repaired, but at least I was not charged and I thanked Protyre for that.

Update: I am pleased to say that I have been supplied with a new set of lockable wheel nuts which I have fitted and all is now well. It has been hard work resolving this issue but we have get there. Many thanks to the area manager, Simon, and the branch manager Kallum.

Excellent service

Good efficient service

I use Protyre recently for tracking and alignment on my front wheels. The booking process was simple, all done online. Everything went perfectly in the workshop thank you very much.

Really good service - not the most outgoing crew, but they do a great job, and quickly.

Super helpful and knowledgeable, definitely recommend!

Firstly as this was on a bank holiday morning, the team at Newark was fantastic at getting me in.

Had 2 new tyres fitted, also paid to have tracking done.

On collecting my vehicle they said all tracked up and complete.

The next day on my way to work I had a shuddering through the steering wheel.

I called in to a garage near work, they had a look and said both track rod ends had worn, one with no rubber in.

So I told them tracking been done, of which they replied they couldn’t have been.

I phoned the manager at Newark and he just said it was tracked

Booked appointment online, aware of my appointment. Team member indicated it would take 1.5 hours as there was a tracking check included. Phoned after 1 hour 10 minutes. Good service.

Great service

Unsolicited emails, no email validation before contact.

I called to check availability of some tyres and was told that did not have the one's I wanted. I was offered an alternative and arranged a fitting on Saturday morning. I arrived a little early so went across the road to the shops to kill some time. The tyres were fitted within the hour and I was again on my way. Good Price, Excellent service what more do you need.

Straightforward discussions at initial contact along with very competitive pricing of my four tyres.
Tyres arrived promptly and booking a slot to have them fitted was a breeze.
I arrived late on the appointed day but it didn't put these lads out of their rhythm at all. They got on to my job immediately and were polite and very efficient.
I was driving away all finished in about 45 minutes.
I'd certainly give them my business in the future.

The staff are engaging , polite and knowledgeable, they are quick to try to meet your needs.
I drive 4500 miles a month so have become a frequent customer , and I am happy to be a client based on the above tyre choice and value for money

Good honest knowledge and service.
Well done to the team and I would use this depot again.

Great service very efficient, Oliver was really helpful

Straightforward booking process, work carried out promptly, helpful advice regarding a particular tyre-wear issue. Felt I was receiving a good honest service.