Protyre Autocare - Okehampton Reviews 

659
TrustScore 5 out of 5

4.8

Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE Okehampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages. Air con is now lovely & cold in the heatwave & w... See more

Company replied

Rated 5 out of 5 stars

Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this ti... See more

Rated 5 out of 5 stars

Prompt, efficient service. Good price. Tyre replaced quickly, other tyres and brakes checked, advice given regarding when and how tyre pressure indicator light would go out. Given helpful printout of... See more

Rated 5 out of 5 stars

I cannot fault them, they were a great help, and I did like the before and after tracking report they give you, along with a brake wear report, I really appreciated that. I didn't have chance to sho... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, United Kingdom

  • 01837659993

4.8

Excellent

TrustScore 5 out of 5

659 reviews

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4.8

All reviews

(659)

32,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

Great service Okehampton,good price for my four new tyres,comfortable waiting area.

October 27, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Frances​,

We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Super service as always

Super service as always

October 23, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Timothy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Top Rated Customer Experience

From initial enquiry, through to communication, swift arrangements to final fitting of order - a top rated customer experience.

Imagine how many more people the Okehampton team could service if they had bigger, fit for purpose premises.

Thank you to Ches and the team.

October 24, 2025
Unprompted review
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Argyle,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Knowledgeable and helpful polite staff…

Knowledgeable and helpful polite staff that advised on competitively priced tyres that were most suitable for my driving needs… Thank you….😊

October 22, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, I couldnt attend my appointment due to handbrake stuck on my car called up and got rearranged no problem. Two tyres put on for me and given a nice print out for a tyres and breaks check.

October 16, 2025
Rated 5 out of 5 stars

Emergency repair needed for puncture.

Emergency repair needed for puncture.
Repair carried out immediately.
Friendly and helpful staff.
Very grateful for their help.
Thank you

September 26, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Dear Customer,

We're happy to hear that we could assist you with your emergency repair!

Our team at our Okehampton branch appreciates your kind words and is glad you found them helpful. Thank you for your positive feedback.

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent quick tyre fix.

I turned up with no prior notice and a flat tyre. The staff were friendly and despite already being busy they had me back on the road in no time, couldn’t ask for or expect more.

October 1, 2025
Rated 5 out of 5 stars

Friendly / professional / excellent…

Friendly / professional / excellent service

September 24, 2025
Unprompted review
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Mr Fell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good customer interaction

Good customer interaction, honestly priced

September 17, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I visited this branch at short notice…

I visited this branch at short notice to re-gas the air conditioning but they couldn’t do it because of a problem with my system and recommended a local garage who could help.
I contacted the garage and they did solve the problem which took much if the day but they contacted Protyre on my behalf to complete the re-gas and, once again, they fitted me in at short notice to complete the job, great service!

August 25, 2025

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