The website choice was so extensive that I called the office for advice on which tyres would suit best. The office were very knowledgeable & honest in their opinions. Suitable tyres were in stock,... See more
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Location
Switch locationKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
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I highly recommend Samuel and the team! They recently carried out both work and an air conditioning re-gas on my car, and the service was outstanding from start to finish. The team were profess... See more
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Rhino Tyres truly exceeded my expectations! I was in a bind and they helped me so quickly, getting everything sorted out without any fuss. The customer service was absolutely amazing, and every member... See more
Company replied
Amazing staff who always go above and beyond with my Isuzu that is notoriously difficult to get parts for. Thanks again for a great experience.
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Company details
About Protyre Autocare - Rhyl
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, United Kingdom
- 01745 777000
4.6
Excellent
1K reviews
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Booked the car in online
Booked the car in online, for a Air con regas. Did the job same day, no fuss.
July 22, 2026
Reply from Protyre Autocare - Rhyl
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I highly recommend Samuel and the team
I highly recommend Samuel and the team! They recently carried out both work and an air conditioning re-gas on my car, and the service was outstanding from start to finish.
The team were professional, friendly, and clearly knowledgeable. They explained everything clearly, completed the work quickly, and made sure my car was running perfectly before I left. My air conditioning is now ice cold, and the tyre work was completed to a very high standard.
It's refreshing to find a garage that genuinely cares about its customers and takes pride in its work. Samuel and the team went above and beyond, and I wouldn't hesitate to return in the future.
Excellent service, great value, and a fantastic team. Highly recommended! ⭐⭐⭐⭐⭐Well done Samuel. Even though I live in Warrington I will use these guys every time I am in St Asaph.
July 17, 2026
Reply from Protyre Autocare - Rhyl
Hello Babs,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Office Gave Excellent Advice
The website choice was so extensive that I called the office for advice on which tyres would suit best.
The office were very knowledgeable & honest in their opinions.
Suitable tyres were in stock, the fitting was booked in for same day & the job undertaken in 30 minutes.
No drama, no worries, good professional service.
July 22, 2026
Reply from Protyre Autocare - Rhyl
Hello Philip,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were all very pleasant
The staff were all very pleasant and answered all my questions. Also it was nice having a free coffee machine for a change, unlike other places
July 20, 2026
Amazing staff who always go above and…
Amazing staff who always go above and beyond with my Isuzu that is notoriously difficult to get parts for.
Thanks again for a great experience.
July 20, 2026
Reply from Protyre Autocare - Rhyl
Hello Mr Fell-Crook,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Once we had got the correct booking
Once we had got the correct booking, the team delivered a prompt courteous service. It took a while to get the correct booking as the website doesn’t seem to like iPhones.
July 15, 2026
Reply from Protyre Autocare - Rhyl
Dear C G ,
Thank you for your feedback.
We are pleased to hear that you had great service from the team once the correct booking was located at our Rhyl branch.
However, we are sorry to hear there was an issue with the booking confirmation due to using an iPhone.
We would like the chance to investigate this matter further for you; therefore, your concerns have been brought to the attention of the Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Knowledge
The staff were very helpful and friendly the prices are average great service easy to book on line and they are quick
July 7, 2026
Reply from Protyre Autocare - Rhyl
Hello Michelle,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Nice friendly staff ,comfortable…
Nice friendly staff ,comfortable waiting area ,good price
July 10, 2026
Reply from Protyre Autocare - Rhyl
Hello Mrs Woodhouse,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I turned up at 9.45am they took my car…
I turned up at 9.45am they took my car straight away . I went for a coffee and when I got back my car was all done. All done in 20 mins excellent service also all the staff very polite and professional. Will defo us again
July 8, 2026
Reply from Protyre Autocare - Rhyl
Hello Keith,
Thank you for taking the time to share your positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the efficient and professional service you received from the team at Rhyl. We look forward to seeing you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Rhyl
Hello Jean,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had an oil change and they left the…
I had an oil change and they left the dipstick out causing oil to spray out in engine bay.
July 8, 2026
Reply from Protyre Autocare - Rhyl
Dear Brin,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Easy website to use
Easy website to use, competitive tyre prices friendly staff, quick and efficient service thank you
July 8, 2026
Reply from Protyre Autocare - Rhyl
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Had 2 x Yokohama tyres fitted on the…
Had 2 x Yokohama tyres fitted on the back, I booked and bought the tyres through RAC Tyres and the only fitters in the area were Rhino so they were not my first choice for fitters.
Tyres seem to be fitted okay with no issues but my concern is that there was no protective covers used in my car and I didn’t notice until I got home (due to sun glare) that the floor mat was filthy and the seat was dirty too. Now this is not a brand new car (6 years old) but we have only had the car for a few weeks so the floor mats were new and we keep our car clean so I didn’t appreciate them making it dirty.
July 8, 2026
Reply from Protyre Autocare - Rhyl
Dear David,
Thank you for your feedback . We are sorry to hear that your recent visit to our Rhyl branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Rhyl
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
It was so easy to book a slot and pay…
It was so easy to book a slot and pay online. My 1st visit and I was very impressed with the service, the place was very clean and tidy. I will be using them going forward for servicing and mot.
Staff were pleasant and a credit to the company.
July 2, 2026
Reply from Protyre Autocare - Rhyl
Hello Lindsey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Amazing Service!
Rhino Tyres truly exceeded my expectations! I was in a bind and they helped me so quickly, getting everything sorted out without any fuss. The customer service was absolutely amazing, and every member of staff I interacted with was incredibly friendly. I highly recommend them!
July 8, 2026
Unprompted review
Reply from Protyre Autocare - Rhyl
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Disappointed with the service
Disappointed with the service. Phoned to 'book' a tyre fitting, told the make was stocked if I needed others. Tyres checked and others needed so had to be ordered as there were none in stock of the make I needed so had to make another appointment which caused inconvenience.
July 6, 2026
Booking any work or tyres like Inhave…
Booking any work or tyres like Inhave done online in the past is so simple and easy to use
Ive used this place a few times. The staff are very friendly. Anything Ive had done on my car has always been great. I've never had any issues with them and that's why I would continue to go there.
July 6, 2026
Reply from Protyre Autocare - Rhyl
Hello Joanne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
My appointment was @ 9.30am
My appointment was @ 9.30am, I arrived @ 9.10am.
I requested that the rear tyres were replaced & then swapped over to the front & the front wheels placed on the rear, to which I was told “Sorry, no time” My car went into the workshop @ 9.15(15mins earlier than my booking) and returned @ 9.37am! Surely the wheels could have been swapped over in the time allowed for my booking! Disappointed!
June 24, 2026
Reply from Protyre Autocare - Rhyl
Dear Stu,
Thank you for bringing this to our attention. We are sorry to hear that you are disappointed with your recent visit. We can confirm that this has been raised further with management, they will investigate and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Everything sorted within a few hours
Everything sorted within a few hours, service MOT air conditioning, tyre pressure monitor and windscreen washer.
July 3, 2026
Reply from Protyre Autocare - Rhyl
Hello Fran,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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